308 comments found.
When publishing from draft the page comes out with no paragraph separation as in the draft. It is one run on sentence. How do I fix this. I have submitted two support tickets and gotten no answer. My purchase code was not recognized by software. I am held up until I can resolve this problem.
Greetings,
Thank you for contacting us and thank you for your patience during the weekend.
We’re not working regularly during the weekend, so that might be the reason why you didn’t get a response until now.
The purchase key is clearly recognized here, but there might be some temporary problem with the support contact form.
Can you please send us a direct message to this email here: support@mekshq.com?
Some additional screenshots of the problem and some additional explanations would be helpful.
We’re looking forward to hearing from you,
Meks team
Hi there, The social icon and search icon (and hamburger menu on smartphone) are all invisible, since my latest update. My site is: ipixtitude.nl. Kind regards, Irene
Greetings,
Thank you for contacting us.
Can you please send us a regular support ticket through this form https://mekshq.com/contact/#support and we’ll help you with that?
Also, please send us a temporary login link, and we’ll inspect this problem closer.
Here is an article from our documentation that can help you with that:
https://mekshq.com/faq/create-temporary-wordpress-account-loginWe’re looking forward to hearing from you.
Best regards, Meks team
Is there any possibility of supporting a themability option in future? Like an option for switching to dark or light mode of whole blog.
Hello, Thank you for contacting us and thank you for showing your interest in Typology.
Currently, we have not the Dark mode option, but you can easily choose all your theme colors in Theme Options > Styling and colors section.
We will also pass this request to our Product team and maybe that might be included in some update in the future.
However, if this is something important or urgent for you, we’re cooperating with a dedicated team of developers, and you can reach out to them if you want them to create any feature specifically for your needs. If you are interested, please check the following link: https://wpkraken.io/?ref=meks
Note that sending a theme customization request is completely free of charge and you can later decide whether you want to accept the offer or not. If you have any further questions, feel free to contact our support team through this form, and our support team will help you: https://mekshq.com/contact/#support
Best regards, Meks team
Question: I bought this theme a while ago and there used to be an option to change the content width of any specific page, including full width. That option seems to have disappeared (?!) and I’m wonderinf it was moved or actually removed from the theme as a feature….
Greetings,
Thank you for contacting us and thank you for your patience during the weekend.
We didn’t have that sort of option. Are you sure that you’re not referring to some other theme?
I can forward this message as feedback to our product team to see if we can add this feature in one of the next updates.
If you have any further questions, feel free to contact our support team through this form, and our support team will help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
Hello,
I have a pre-sales question: is there a built-in dark mode or a way to easily transform the theme into dark mode?
Cheers!
Greetings,
Thank you for contacting us and thank you for your interest. 
There is no one-click dark mode feature, but you can easily change all your theme colors in Theme Options > Styling and Colors.
I would also like to invite you to test-drive our theme for free, just follow this link here: http://demo.mekshq.com/?theme=typology&testdrive
Feel free to share any feedback or ask just about anything theme-related.
Best regards,
Meks themes
Thank you for the quick reply, and the opportunity to test drive the theme. I will play around with this, and will let you know how it goes.
All the best!
No problem.
If you need any further help, we’re here for you.
Best regards,
Meks team
Could you provide a way for us to enable the options you provide for the Home Page (see: https://www.dropbox.com/s/80eofab0axuc5qh/Screen%20Shot%202021-05-26%20at%2020.26.38.png?dl=0) for specific pages? Since that functionality exists, it makes little sense as to why we couldn’t enable it in other pages of our choosing. Ideally under the “Display Settings” when we click “Customize” having those extra options I took a screenshot of that I provided earlier, would be great
Hello,
Thank you for reaching out, it’s highly appreciated. The Typology theme was created to be a minimal blog theme. Because of that, we have created functionality to manage your only Home page through the Theme options. Currently, we could not provide the same functionalities for other pages, but thanks for your suggestion. However, if this is something important or urgent for you, we’re cooperating with a dedicated team of developers, and you can reach out to them if you want them to create any feature specifically for your needs. If you are interested, please check the following link: https://wpkraken.io/?ref=meks
Note that sending a theme customization request is completely free of charge and you can later decide whether you want to accept the offer or not.
Thanks for understanding. If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Hey guys. Great theme. Are you planning to add basic excerpt customization? The lack of line breaks makes the posts really ugly in such a beautiful theme.
Greetings,
Thank you for contacting us, and thank you for your interest.
Can you please send us a regular support ticket with some more details about the problem and a screenshot, and we’ll help you with that?
https://mekshq.com/contact/#supportWe’re looking forward to hearing from you.
Best regards,
Meks team
Is the regular license fee one time or is it annual? I couldn’t find this information.
Greetings,
Thank you for contacting us and thank you for your interest.
It is a one time purchase. Once you buy the theme, it is yours to use it on one domain. Along with the theme, you’re getting all the updates in the future, and our support.
As we’re selling our themes on Envato, we’re obligated to follow their rules of trade. The official Envato policy states that you can use one theme per one domain. That means that you’ll need two themes for two domains, but that also means that you can have more than one installation if you’re using a subdomain.
Best regards,
Meks team
In the Google assessment of my site’s speed, I am getting a poor score for Content Layout Shift. The main culprit seems to be When I simulate 3G loading (slow motion), I can see that the title of the post (over the cover image) does shift vertically. I’m sure that users don’t notice it, but Google does. Do you have a solution for this? Thank you.
Sorry, because of the chevrons, the line was erased. The issue seems to be with div class = cover-item-container
Greetings,
Thank you for contacting us.
Can you please send us a regular support ticket through this form here, along with your website URL, so we can test the website:
https://mekshq.com/contact/#supportWe’re looking forward to hearing from you.
Best regards,
Meks team
You are welcome
Mark changed files when updating and not the whole package.
Hi,
Thank you for contacting us.
Can you please give us some more details about the problem you’re facing?
I’m not sure that I understand the issue.
You can also send us a regular support ticket here with your website URL and problem description:
https://mekshq.com/contact/#supportLooking forward to hearing from you,
Meks team
Is there a way to change the button text color? I want to use a light accent color, but then I find that the white text on, e.g., the “Read On” button is unreadable. I don’t see any way in there settings to change that color, but I assume it van be done with some simple custom css. Thanks.
Hi,
You can change the button color, but not only for the “Read On” button, but for all buttons.
You can try to paste this code in Appearance -> Customize -> Additional CSS:
a.typology-button { color: #393939; }
Hope this will be helpful.
If you have any further questions or requests, please send us a new support ticket and we will be there to help you: https://mekshq.com/contact/#support
Best regards, Meks team
Is there some CSS code to set a max size for the cover height so that it doesn’t fill the entire screen?
Hi,
Thank you for contacting us.
It’s possible with small alterations inside Appearance > Customize > Additional CSS:
.typology-cover { max-height: 550px; }
Just enter desired height.
If you have any further questions or requests, please send us a new support ticket and we will be there to help you: https://mekshq.com/contact/#support
Best regards, Meks team
I set up a separate “Blog” page to display posts, rather than having them display on the Homepage. I set a feature image for the new page and set it to display the featured image as cover. However, the page still pulls the image set for the Homepage cover. Is there a way to set a different cover image for a posts page separate from the Homepage?
Hello,
Thank you for contacting us and thank you for using Typology.
Can you please send us a regular support ticket along with your website URL, and our support team will check this problem closer: https://mekshq.com/contact/#support
Best regards, Meks team
Can i translate this theme (pre purchase quesion) and put some css in it?
Hi,
Thank you for contacting us, and thank you for showing your interest in our theme.
Of course. We have a Translation panel in our theme options, and you can add your CSS with the default WordPress feature(Appearance > Customize > Additional CSS).
I would also like to invite you to test-drive our theme for free. Just follow this link here:
http://demo.mekshq.com/?theme=typology&testdriveFeel free to share any feedback or ask just about anything theme-related.
Best regards,
Meks team
I have followed the directions for installing the Typology theme. When that didn’t work, my research led me to the web page:
“Theme is missing the style.css stylesheet error”
I worked through those instructions. No success.
Why are you charging people for a theme that is so difficult to install and wastes so much of a purchaser’s time trying to install it?
I have already burned up a lot of my time trying to figure out how to install this theme.
I am going to use a theme that has already been installed in WordPress.
Please refund my money and stop using your customers as beta testers for this problematic theme!
I had one of my associates figure this out. It works. No thanks to the theme author. No need to refund the money. Use it to buy yourself a book about customer service.
Greetings,
Thank you for contacting us and thank you for your interest.
I’m sorry, but we’re not working regularly during the weekend. Like other people, we also need some time to rest during the weekend.
Regarding the issue you’ve faced – It is not a theme related issue. You just need to unpack the zip file that you’ve downloaded from Theme Forest, and upload typology.zip instead. It is pretty much the same for all Envato themes. You can check this article from Envato blog:
https://envato.com/blog/install-themeforest-wordpress-theme/And you can always check our documentation. For example, this article here explains the process:
https://mekshq.com/docs/typology-installation/If you need any further help with the template, we’re here to help you.
Best regards,
Meks team
How can I change site description to normal text from italic? CSS code not working, seems like theme overrides
Hello,
Thank you for contacting us and thank you for your interest.
Can you please send us a screenshot of the section with italic font or example URL from your website?
Looking forward to hearing from you,
Meks team
The title is OK [PARTER] The description must not be italic [Klasik Müzik Dergisi | Classical Music Journal]
Yes please ?
Hello,
Please add this CSS to your Appearance > Customize > Additional CSS, and your tagline will be displayed in notmal font style:
.typology-site-description { font-style: normal; }
Also, please note that this is just a product page comment section. If you want to reach out to our support team in the future, please reach out to them through this form here:
https://mekshq.com/contact/#supportBest regards,
Meks team
The theme is advertised as responsive, but it isn’t. It looks terrible on a phone or a tablet in portrait orientation. Text sizing is way off, and fields overlap. I really like the minimalist design, but it’s useless if it doesn’t display properly across devices.
Hi
Can you please tell us what exactly is the problem with responsiveness of our theme – any screenshot would be appreciated
Thanks Meks Team
Hi, Is Typology ‘internationalized’ to use a multilingual plugin like Polylang with it? Thanks
Hi,
Thank you for contacting us.
Of course, you can use Polylang, TranslatePress, WPML, or any other multilingual plugin.
You can also translate the core theme strings in our Theme Options > Translation panel.
Feel free to send us a new support ticket if you have any further questions, and we will be there to help you:
https://mekshq.com/contact/#supportIf you want, you can also reach out to us, and we can help you to create a typology test drive for free, and install the multilingual plugin on the test drive for you, so you can test it with our theme.
Best regards,
Meks team
Is the theme pure coded or it is build with drag and drop plugins like wpbackery, compose, elemnentor or others?
Greetings,
Thank you for contacting us and thank you for your interest.
The theme is self-sufficient, and that means that it is made with the WordPress code, and it doesn’t require any page builder. You can use some page builder if you want that, of course.
I would also like to invite you to test-drive our theme for free, just follow this link here:
http://demo.mekshq.com/?theme=typology&testdriveFeel free to send us a support ticket if you have any further questions, and we will be there to help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
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