79 comments found.
Greetings, I found this to be the only way to get an answer. The Rentex theme I bought a few months ago is no longer available. I have trouble with the theme and can’t find updates or support for it.. Can you please tell me how I can get the latest version and why the theme is no longer supported
Thanks
Hi there,
Rentex theme is temporarily disabled for the new update. You still can get support from our support team at https://wpopal.ticksy.com/ if your support isn’t expired.
Thanks,
Does the theme allow for other users to sign up and create fundraisers for personal causes, where others can donate? So each user has a fundraiser campaign page linked to their profile and can accept donations for personal cause?
Hi there, thanks for contacting us. But the theme doesn’t support the function you mentioned above. Thanks,
Hello, is the Paga-Checkout plugin bundled with this theme? I have gotten an update request despite never having installed it. Trying to figure out what it came bundled with
Hi there, thanks for choosing our theme. No, it doesn’t come with Paga-Checkout plugin. Thanks,
hi how to i edit the header banner images on all the inner pages?
Hi there, thanks for choosing our theme. Please see this guide to do so: https://wpdocs.gitbook.io/humani/setting-1/breadcrumb
Thanks,
hi i followed the guide but step 4 Go to WordPress Dashboard > Templates > Header is not available in dashboard
So please contact our support team at https://wpopal.ticksy.com/, they will help you.
Thanks,
Hellooo! i am so angry with you people right now. I did all my setup and completed my website using your template only to wake up to seeing duplicated content on my pages and some content hiding from screen, i thought i had done something wrong, i deleted everything to quickly start again and came here to download the theme and i found that the issue is also on your demo content, Please fix it! this is so annoying, how can you give an update with bugs and issues? What kind of developer are you? Check your demo and see for yourself
Hi there,
We are sorry for that. We have already fixed the issue. Our dev has re-imported the demo for you. Please check it.
Thanks,
hi ive installed the theme and not loading like the demo , this theme is very difficult to work with after importing the demo the color& layout not position well, plus i cant find the elemantor header for the selected demo in the list to edit. elementor also will not load properly i have to activate safemode for it to work.
ive manage to fix the layout but i cannot edit any page as elemantor cannot load it only works in safe mode. how to fix this
when i deactivate the theme elemantor works how do i fix this please?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Quick Question Guys, Are we able to combine blocks from different demos into one demo ? certain sections in demos are pretty useful
Hi there, thanks for contacting us. Yes, it’s possible to do so.
Hey, does the elementor page builder on this theme have backend editing like WP Bakery?
How does the donation go through? I tried your test link it just showed completed and receipt, it did not ask for credit card or something. How does it work? I will like to know before making purchase of the theme
Hi there, Elementor comes with visual backend editing.
The theme supports Stripe and PayPal. The payment in the demo is just the test one to let the site visitor see exactly how he will walk through the donation process.
Thanks,
is it possible to increase the size of the logo to 150px without breaking the site on mobile?
Hi there, thanks for choosing our theme. Yes. it’s possible. Please contact our support at https://wpopal.ticksy.com/, they will help you. Thanks,
looks GREAT!
Thank you!
Very nice.
Thank you,
Congratulation, best of luck with sales 
Thank you! 
Congratulations! Nice Work, GLWS 
Thanks