447 comments found.
Hi,
is it possible to change the order of albums on the discography page? I assumed they would be sorted by release date by default. Unfortunately this does not seem to be the case.
Thanks in advance, Moritz Hertler
Same thing with the Artists Template. In this case there is not an obvious default case (no release dates). But it would be nice to have the possibility to reorder them.
Yes, the albums/artists are by default ordered by the post date. So simply editing the custom post and changing the post date will change the ordering.
Thanks!
No problem, I am glad that I could help. Let me know if you need additional help.
Hi, I have found a small bug: The font awesome icons for dollar and euro are not being displayed on the event single page. On line 20 in event_single.php it should be fa-dollar-sign and fa-euro-sign instead of fa-euro and fa-dollar. Is this the right place to communicate such things or do you have a dedicated bug tracker somewhere?
Excellent, thanks for spotting this issue! I have already added the fix and it will be included in the next theme update.
Hi Nice them i like to buy this theme before some question
https://prnt.sc/1useb6n can i possible to put this details to under the video details (https://prnt.sc/1useztc)Can i possible to add team details (we have music band group so we need to add our team member details )
Hi and thanks for being interested in Lucille Music Theme. Regarding your questions: the single pages for the custom post types are auto generated based on the data you enter, so this means that you cannot change the single posts layouts. But you can edit the post content and insert anywhere you want there. Regarding the videos, you can assign various categories to each video and you can enter the team details in the post content of the video post and the details will be shown in the single video page. Let me know if you have more questions!
Does the theme have self-hosted Video background with a sound on/off button?
Hi, you can use Slider Revolution (included for free in the theme package) to create a video background slider. Please take a short look on their documentation: https://www.sliderrevolution.com/documentation/slide-background/
Hi, for the discography, do you have visible tags that front end users can see/select easily to filter through the music? ty
eg: sort by genre, artist, tempo
Yes, each custom post type have a custom taxonomy defined that you can use to show and filter the posts. For discography, you have the music category that you can use to assign various labels/tags to your albums. Then you can show or hide the music categories on the discography page from the theme settings. Let me know if something is not clear!
What happened to Appearance – Install Lucille Plugins?
The option became available when new plugins are available for install or update. Please let me know if something is not clear!
Hi. How does one provide a translation for the “name”/”email”/”phone”/”message” text labels of the theme contact page? What are the names of the individual fields? (Only lc_swp_contact_string1 and lc_swp_contact_string2 seem to be documented). Many thanks.
Hi, you can translate all the strings provided by the theme or by the lucille music core plugin. Please check our docs page below and let me know if something is not clear: https://docs.smartwpress.com/how-to-translate-lucille-music-wordpress-theme/
Hi,
The language of my website is set to “Deutsch” (German) under the general settings.
Under [my wordpress installation directory]/wp-content/plugins/lucille-music-core/languages/ following files are already there: music-core-de_DE_formal.mo, lucille-music-core-de_DE_formal.po, lucille-music-core-de_DE.mo, lucille-music-core-de_DE.po.
Under [my wordpress installation directory]/wp-content/themes/lucille/languages , following files are already there: lucille-de_DE_formal.mo, lucille-de_DE_formal.po, lucille-de_DE.mo, lucille-de_DE.po.
I opened these different .po files, to provide a translation of “Send Email” appearing on the contact form page (https://www.martinasilvester.org/contact/). Well, there is already a translation provided in there. But it is not taken into account by the website :-/
Thanks in advance for your support.
Best regards, Jerome
Hi, the string on the button will be taken from the theme translation file, since on the URL you provided you are using the theme custom page template for contact. The theme searches for the translation file first on this location: wp-content/languages/themes/lucille-de_DE.mo and if not found, the translation will be loaded from here: // wp-content/themes/lucille/languages/lucille-de_DE.mo Please check the following two locations and if you get stuck, please open a support ticket and I will take a look on your setup (http://smartwpress.ticksy.com/). The translation mechanism should work 100%.
HI,
The http://www.martinasilvester.org/wp-content/languages/themes directory is empty.
http://www.martinasilvester.org/wp-content/themes/lucille/languages/lucille-de_DE.po already exists (it is provided e.g. in the latest lucille.zip) and contains a translation for “Send Email:views/utils/ajax_contact_form.php:40
msgid “Send Email”
msgstr “Sende E-Mail”
But said translation is not taken into account by https://www.martinasilvester.org/contact/
Unfortunately I did not have time to deal with the website translation issues during my now expired 6-month support :-/
I tried to follow step-by-step the online instructions under https://docs.smartwpress.com/how-to-translate-lucille-music-wordpress-theme/
Are you 100% sure the translation mechanism works 100%? In such a case, I will have to try again and again to make it work.
Thanks.
Best regards, Jerome
Re,
In fact, wp-content/themes/lucille/languages/lucille-de_DE.po is not taken at all into account :-/
For instance the 404 error page resulting from e.g. https://www.martinasilvester.org/test is displayed in English.
I tried to set the website language back to English and then to reset it to German. I did not help.
Thanks again.
Best regards, Jerome
Hi Jerome, It is normal to have an empty directory on this location: wp-content/languages/themes, you should load the translation file here. In any case, please let me take a look on your setup. Just send me credentials in a private ticket here: http://smartwpress.ticksy.com/
Hi,
That is the step which was not so clear to me under https://docs.smartwpress.com/how-to-translate-lucille-music-wordpress-theme/
Many thanks for the classification. Now it works!
Best regards, Jerome
Thanks for notice! If you have additional questions, feel free to use our support system here: http://smartwpress.ticksy.com/
Hi again. Is there any chance you can provide a code that allows me to change the colors of the page’s subtitle keeping the vibrant color for other things. Just because i like the black and white scheme for the website but i need a vibrant color for links and store items etc…
Yes, I can help you, please open a ticket on our support system here: http://smartwpress.ticksy.com/ Thanks!
Unfortunately my support has expired. What should I do?
Hi, please keep in mind that you can change the color used for links directly from theme customizer (Appearance – Customize – Vibrant Color) Let me know if something is not clear.
But changing the vibrant color also changes the page subtitle color, and I want to keep that particular one
Please send me the URL to one of your pages where I can see the subtitle. Thanks!
Hi, please use this code and add it to Appearance – Customize – Additional CSS:
h2.title_full_color.lc_vibrant_color { color: #ccc; }
Thank you for this useful support
No problem, I am glad that I could help. If you need additional help, feel free to open a support ticket here: http://smartwpress.ticksy.com/
Im having a problem with my widgets. For example “Archives” in the blog page main side bar doesnt have a title, widget itself doesnt have options and the text its bold. Any suggestions?
Hi, as I see on your front end, the Archives widget looks correct. Did you face these issues on back end, when setting up the widget?
Problem solved. After installing Widgets Options plugin, everything returned to normal. Thank you
Thanks for notice!
I have another question. Why my Blog Posts just have classic and creative. Mansonary and standard are missing. And by way I can’t set the blog posts to have full width… https://www.gustavodinis.com/blog/
Problem solved
Ok, thanks for notice!
Hi. I have two questions. 1-I deleted all Lucille demo pages except the Home page wich is currently in use. How can I recover those pages? 2-Is there a way to use Lucille Blog posts showing for example 5 posts but with full content (as a list) instead read more button? Thank you
Problem solved
Ok, thanks for notice!
Is there a way to change the date format from yy/mm/dd to dd/mm/yy?
This is when adding a new event in the dashboard by the way, updating the date format in the js/initialize_datepicker.js doesn’t change anything it would seem???
Hi, you can change the front end date format from WordPress settings (Settings – General – Date Format). Also, please don’t make changes on the theme source files, because they will be overwritten after a theme update.
Hi, thanks for the prompt response, however, I wasn’t clear enough in my question there, apologies. I mean the date format when adding an event, currently its set at YYYY/MM/DD but I want it to be DD/MM/YYY
On the event edit page, the date format is fixed, since it does not affect the front end output and considering that a calendar helper opens when you set the date, we considered that it does not make too much sense to offer an option to change that. Let me know if something is not clear.
Hi. I never used my support – now expired :-/ Anyway, here is a bug, which has been there since I purchased the theme. Never found the time to report it.
“Show download button in picture preview” activated. Click on a first picture to display. Said button appears as “Download”. Click on a second picture to download. Said button appears as “DownloadDownload”. Click on a third picture to download. Said button appears as “DownloadDownloadDownload”. And so on.
Thanks in advance for your help. Best regards
Hi, can you please send me a URL where I can reproduce this?
Thanks for noticing this issue! The fix will be included in the next theme update.
Great 
The latest update fixed it (after deleting the cache).
Many many thanks for your reactivity
By the way, there is also a second bug which can be spotted at the same URL. If you click on the first picture, it is labelled as “2/4”, the second picture as “3/4” and the third picture as “4/4”. Whereas there are only 3 pictures in this photo album.
Many thanks again for your help. Best regards
Thanks, I will put this on my TODO list.
Since the latest version of the Lucille theme, the Instagram icon does not work anymore for some window sizes.
Screen resolution: 2880 × 1800
Hi, please share the URL to your website, I will take a look.
Hi, the Instagram icon seems to be overlapped by the menu, this fix will be included in the next theme update.
The latest update fixed it. Many thanks
No problem, thanks for your feedback!
Hi.
Unfortunately the bug still occurs under some circumstances 
Sale url, https://www.martinasilvester.org/
For instance, in Firefox, if you increase the page zoom to 170%, then the instagram icon overlaps the first menu item, making its unusable
Many thanks in advance for your support. Please let me know if you need additional pieces of information to help you reproduce it.
Best regards, Jerome
Re,
Unfortunately, the bug still occurs, e.g. under Firefox
Same url, https://www.martinasilvester.org/ With Firefox, progressively increasing the page zoom, at 170% the Instagram icon overlaps the first menu item.
Many thanks in advance for your support.
Best regards, Jerome
Hi, can you please tell the screen resolution (no zoom) that you can use to reproduce the issue?
Hi,
Sure. My screen resolution is 2880 × 1800.
By the way, it only occurs on pages where WPML is activated (like https://www.martinasilvester.org/ – with the flag in the top right corner).
To be compared with pages where WPML is not activated (e.g. https://www.martinasilvester.org/js_events/lollapalooza-festival/ – with no flag in the top right corner).
Many thanks in advance.
Best regards, Jerome
Sorry, but I could not reproduce this on 2880 screen resolution. Please check this URL to see how your website looks like on this screen resolution: http://whatismyscreenresolution.net/multi-screen-test?site-url=https://www.martinasilvester.org/&w=2880&h=1800
Re,
To reproduce it, please progressively increase the Firefox page zoom. You will progressively see the effect on the menu.
At one stage it will switch from the „desktop menu representation“ to the more compact „handheld device menu representation“.
Circa 2 increments before said switch, you will see the problem with the Instagram icon overlapping the menu.
In my opinion, this is linked to the WPML icon which is not taken into account for the switch calculation. NB: it does not occur if I deactivate the WPML menu item on the page.
The theme does not seem to be 100% compatible with WPML anymore.
Thanks again for your support.
Best regards Jerome
Re,
Here is one example using whatismyscreenresolution.net: http://whatismyscreenresolution.net/multi-screen-test?site-url=https://www.martinasilvester.org/&w=1280&h=720 , where the Instagram icon overlaps with the first menu item. N.B.: page with WPML flag at the end of menu line.To be compared with http://whatismyscreenresolution.net/multi-screen-test?site-url=https://www.martinasilvester.org/js_events/piccolokonzert/&w=1280&h=720 . N.B.: page without WPML flag at the end of the menu line.
Many thanks in advance.
Best regards, Jerome
Re.
I also tried in 1024×640, same issue: http://whatismyscreenresolution.net/multi-screen-test?site-url=https://www.martinasilvester.org/&w=1024&h=640Thanks again.
Best regards, Jerome
Ok, so the actual resolution to reproduce this is 1024/640. Thanks, I will put this on my TODO list for the next update!
Hi,
In the meantime, I had to deactivate WPML, as it made the menu unusable in this resolution. I will reactivate it as soon as the update is available.
Feel free to ask me about additional details, if needed.
Thanks again for your great theme
Best regards, Jerome
Ok, thanks for details, I will prepare a new update quite soon.
Hi,
Many many thanks for having fixed this bug
Great support.
Best regards, Jerome
No problem, I am glad that I could help!
Hi I just realized my support ended and I never used it. Btw i see the contact form is not working, always get the same error: “Incorrect reCaptcha. Please enter reCaptcha challenge.” And I can’t or better nobody cant send me messages… is pretty annoying I just figured this out. Thanks for help. URL is: nahaeng.com
Hi, I’ve just tested reCaptcha on my development location and it seems to be working fine. I can only assume that this is related to your specific environment. Please try the following: 1. Make sure the theme and the plugins that are coming with the theme are updated to the latest version. 2. Deactivate all the plugin that are not part of the theme package and test again. Perform this test to make sure that no other plugin is changing the contact form functionality. 3. Try to regenerate the reCapthca keys. At this moment, without being able to test the functionality on your website is quite difficult for me to determine the exact source for your problem. But I’ve tested this on my development location and am 100% sure that the contact form and reCapthca functionality should work.
Hi, I have the same problem as two other users since the most recent updates:
1) the social share icons got added to the header and are now overlapping the navigation menu. 2) Social sharing icons have been added to the header, but they are not active.
URL is https://faeland.co.uk
Hi and thanks for notice! There is a fix prepared for the next theme update. Until then, please go to Appearance – Customize – Additional CSS and add the code below: .classic_header_icons.social_icons.centered_menu {z-index: 1;}
Thanks, the socials are now active, but the icons are still overlapping the navigation menu. Any other code we need to add?
Can you please tell the screen resolution you used for reproducing this issue?
Sure, it happens on MacBook Air with 1366×768 display. The overlapping occurs from width of 1224 to full width of 1366.
Thanks for details. There is a fix prepared for the next update regarding this issue. I will update the theme in the next couple of days.
Ok, good to know. On larger resolution screen the issue occurs from 1224 to 1666px width, then is fine until it overlaps again from 1707px to 1717px width.
OK, thanks for details!
Hi, since the new update there’s still an overlap from 1499px to 1666px width for our website.
Hi, please go to Appearance – Customize – Additional CSS and add the code below: @media only screen and (min-width: 1365px) and (max-width: 1680px) { nav.centered_menu.classic_menu ul.menu > li > a { padding: 0 10px; } } Please let me know if this works and I will include this fix in the next update.
That’s not worked unfortunately. Just to clarify, I copied and pasted all of the following in speech marks: ”@media only screen and (min-width: 1365px) and (max-width: 1680px) { nav.centered_menu.classic_menu ul.menu > li > a { padding: 0 10px; } }”
I am quite sure it works, just copy/paste the code as it is:
@media only screen and (min-width: 1365px) and (max-width: 1680px) {
nav.centered_menu.classic_menu ul.menu > li > a {
padding: 0 10px;
}
}
Hi, I do not want to use SoundCloud option for playing my album as shown in HomePage in your Screen. The media will be in the Media Library. So how can I use it from there and how will it look like. I’m in two minds between Twotone and Lucille and I really like how album is shown in Twotone. Here I’m not sure how will I show my album and visitors can play song
Social sharing icons have been added to the header, but they are not active. How can I add a link?
Can you please send me the URL to your website?
It is https://kelarova.com/cs/
Thanks for notice, I will prepare a fix for the next update regarding this issue. Until that moment, please go to Appearance – Customize – Additional CSS and add the CSS below to fix the issue: .classic_header_icons.social_icons.centered_menu {z-index: 1;}
After the latest update the social share icons got added to the header and are now overlapping the navigation menu.
Can you please offer a URL to your website? I will take a look.
Is there a separate email I can reach you? I’d rather take care of this outside of the comments section.
Hi, please use the contact form on my profile. Thanks!
Hi guys! I urgently need help with the Lucille issue. I had my website well designed but I touched by mistake the “import demo” button and now my website is broken, it doesn’t look as I had it configured, it looks as it comes by default. Is there any way to fix this? I don’t understand why it doesn’t look correctly when I have my pages designed. I am very upset.
Yep! I´have done!. I find the solution, it was a bit confusing but I fixed it. Anyway, I would like to take this opportunity to ask you a question. Is it possible to put the music player that you see in the single album in the main song player? I really like it and I can’t find the option, is it possible?
Hi, can you please tell what do you mean by “main song player”?
I will try to explain. I like how it looks of the player in the “new album release” section where you can put an image, text, etc. I like that kind of format better than the default format of the “Wave Player”, which resembles that of the “Artist” profile demo.
But the problem is that I try to insert it and I get an error when loading the files or they just don’t show the track information correctly. Is there any way to implement this? Thank you very much and if you have any other doubt I will be happy to solve it.
Both Wave Player and Featured Music Album are WPBakery Widgets, so you can use them anywhere in the content area. So you can replace the Wave Player with the other widget if you want. Regarding the issue you are facing with the Wave Player, please open a ticket on our support system and send us credentials, so we can test the player on your environment: http://smartwpress.ticksy.com/
Okay!. Thanks a lot for your amazing support. i´ll try again to put the Featured Music player in new post and see what happends, but always have an issue with this. I´ll back to you if not works.
Thanks, I’ll wait for your answer.
