679 comments found.
I can’t open a support message for missing plugins and issues. The support site gives the following error. “The validation text is incorrect!, try again.”
Hi! Can you please try using a different browser? Do you happen to use any adblock software? Can you please send me a screenshot of the issue if possible?
It worked fine with opera. so i was able to register.
Awesome! Responded!
I got this “Something went wrong with the plugin API.” when i try to install TM WooCommerce Compare & Wishlist ?
Hi! That plugin is no longer available on wordpress.org We are currently looking for a replacement plugin. You can receive a copy of TM WooCommerce Compare & Wishlist for temporary usage. Please create a ticket at https://themeszone.freshdesk.com to get it.
Hi, with a lot of product photos in the gallery there is a problem. It’s getting too much space and it doesn’t look good. How to do so that the gallery is displayed under the photo and moved left and right with arrows. Installing gallery plugins breaks the template. Thank you for your help.
Please create a ticket with screenshots if possible at https://themeszone.freshdesk.com
Where can I find the changelog?
Hi! The changelog text file can be found inside the theme folder.
https://codecanyon.net/item/woof-woocommerce-products-filter/11498469
You customized only frontpage? If I’ll buy it – add custom Sidebar to the Shop will it be ugly as in their demo? Or you added CSS to match the overall theme design…
I see you added custom styles …. what about “WOOF”?
Hi! Thank you for taking interest in our theme! I’m not exactly sure what you are looking for, but we are quite open about our product. Please create a ticket at https://themeszone.freshdesk.com and we’ll let you test the theme yourself.
Make Model Year – only on frontpage and not on the shop page?
WC Sidebar Filters are generic – the don’t belong to any specific Make > Model > Year
I thought you’ll link WOOF and make a nice filter so that folk can find car parts on the shop page…
Am I missing something? Or what’s the point of selection Make Model Year then if I can’t browse car parts related to the selected Make Model Year?
Hi! Thank you for taking interest in our theme! You can add WOOF filter to the shop sidebar and it will help you browse the parts. We didn’t change much about the original WOOF plugin if that’s what you mean.
Hello!! I have plenty of errors like the following one after the upgrades to the latest version…
Fatal error: Uncaught Error: Class ‘TZ_Banner’ not found in /home/XXX/joindynamics.com/wp-content/plugins/tz-feature-pack/includes/class-tz-feature-pack.php:403 Stack trace: #0 /home/XXX/joindynamics.com/wp-includes/class-wp-hook.php(303):
/home/XXX/joindynamics.com/wp-content/plugins/tz-feature-pack/includes/class-tz-feature-pack.php on line 403
Where I can find the plugin TZ-feature -pack? The documentation doesn’t say anything about this…
Thank you!!!!
Hi! TZ Feature Pack plugin is located inside the “dummy data” folder of your theme.
Pre-sales questions -
1. I want to be able to change price for a single SKU based on location, is that possible?
2. How do the homepage dropdowns work ? Tags, categories or meta data or something else?
Hi!
1. There is no such option by default. But there are plugins that can do that. For example, you can try this plugin: https://wordpress.org/plugins/woocommerce-product-price-based-on-countries/
2. The dropdowns you see on 2 our demos are based on WooCommerce custom taxonomy terms. They can also be based on WooCommerce categories. WOOF plugin runs these dropdowns: https://codecanyon.net/item/woof-woocommerce-products-filter/11498469
Thanks Stephen Harms good job!
Thank you! 
I am getting the error: [woof sid=”home_page” tax_only=”tire_sizes” autosubmit=”1″ ajax_redraw=”1″ is_ajax=”1″]
Hi! Please read this article on the matter: https://themes.zone/docs/how-to-install-tire-filter-demo-data-for-chromium-manually/
Another Question, is the Yellow Color a global switchable color? Like Buttons Highlight and so on – or does each button need to be changed separately in color? THX!
You can’t just change yellow in one place and it will change everywhere, if that’s what you are asking about. Theme options, menu plugin options, Revolution slider, some CSS – you will need to adjust these to get rid of yellow completely.
Hi – since page optimization and page speed is a huge part of googles seo rating we would want to ask if the demo site is a optimized demo or will it perform like this out of the box? Is the Theme compatible with WP Rocket?
Page Speed does look good on Desktop but mobile it need lots of Work:
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchromium.themes.zone%2Fsupermarket%2F&tab=mobileHi! The demos aren’t really optimized. A couple of plugins like Autooptimize are being used plus a decent hosting. We are getting some mixed reports on WP Rocket plugin compatibility and we are investigating those.
Hello, Thank you for making this theme available I am looking at so many option – what I am looking for is the following:
Can a Seller have a Digital Product – and when someone registers for the Digital Product – It would charge the Seller – and not the buyer? So, every time a ‘form’ or registration is complete the seller is charged?
Thank you
Hi! Thank you for taking interest in our theme!
I’m afraid our theme doesn’t have such functionality. You should look for an existing plugin or a programmer that will code the necessary system for you.
Hello, I am using Chromium Theme and the paid version of the Woof Woocommerce Products Filter. I have 3 taxonomies (Tier Size, Wheel Size, Vehicles) and I am using hierarchy drop-down for all taxonomies and set all filters Hierarchy drop-down in one page but it’s not working, and when change value of anyone taxonomy all others filters disturb and show the same value. Can you please help and guide me on how to set different hierarchy drop-down on one page? Thank You
Hi! Please create a ticket at https://themeszone.freshdesk.com and provide temporary wp-admin access to your site in that ticket. I will login to your site and take a look at the settings.
Hello! Tell me how to reinstall this theme without losing data, since I encountered an error displaying carousels in the mobile version on the home page?
Hi! The general way to update a theme is:
1. Create a full backup of your website (database+files+widgets)
2. Activate a different, neutral theme, like Storefront or Twenty Twenty.
3. Login to your site via FTP or file manager, delete the existing theme folder at wp-content/themes/ and upload a new theme folder there instead.
4. Activate Chromium theme back again.
However, I believe the issue you encountered may not be connected to theme update and will most likely not be fixed by a theme update/reinstall. Please create a ticket at https://themeszone.freshdesk.com and provide your purchase code, I will help you deal with the issue.
Hi, we are seeing errors in the widgets area, “xxxxx block was affected by errors and may not function properly. Check the developer tools for more details.” and see that many themes are having trouble with the latest wordpress updates. Have you seen this and perhaps have a workaround or fix? I see some are manually disabling the widgets block area. TIA!
Hi! I haven’t seen this yet. Please create a ticket at https://themeszone.freshdesk.com and show this to me – I will be glad to fix it for you and everyone else if that’s a common issue.
My question is
Click the widget of TZ Cart for Woo to open the cart page.
Remove the function of moving the mouse to open a small window
Do I need to modify the code? Where to modify?
Hi! Yes, in this case you will need to customize the code which is beyond the scope of our support. Hire us or third-party developer to customize the theme for you.
Remove Ajax, add a links
I just want to know Is it in this /inc/theme-options.php ?
Please specify what exactly you are looking for in /inc/theme-options.php ?
How to we get updates for Rev Slider?
Hi! Please create a ticket at https://themeszone.freshdesk.com on the matter
I have installed the theme but the desktop version and the mobile version is not matching. Shop department option is not coming in mobile and the tablet versions its hidden. Please assist.
Hi! Please renew your support license to get assistance from our support team!
Hi, I have a site in development. The Blog section is to be titled ‘News’ but the page title still says “blog’. I have nominated a page to shows the post items and can not change it. How to change? link: https://dev.crosshydraulics.com.au/news/
Hi! Did you nominate the posts page at Settings -> Reading ?
Yes I have but there is still a page title that says ‘BLOG”
