158 comments found.
Hi, i am looking to buy the theme. Can you please tell me more about search functionality. Can the search bar come down or it just stays on top always
Hi there. In current version it goes to the top, but I think developers can change this option
Hello, I am trying to disable the Register option next to Login on our site. Is there a way just to get rid of that option and keep Login?
Hi, see theme settings https://tinyurl.com/yejkcdh3
Hello, I have updated the theme and it is asking me to update WPBakery. When attempting to do this it is say: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Can some help with getting this updated. I purchased the theme and I assumed that these updates would be included. Please let me know as soon as possible.
Hi there, please read https://velikorodnov.ticksy.com/article/4321/ and https://velikorodnov.ticksy.com/article/4335/
Why in Contact-Form 7 I Don’t see the loader? Could you help me please? Thanks
Hi there. My support area is here https://velikorodnov.ticksy.com
Hi,
I am facing a big challenge in theme. Your file is deleting automatically after few hours due to which website is stopping again & again.
/public_html/wp-content/themes/<theme_name>/includes/SuperowlyBase.php
I updated only this file by downloading latest files from here but again it is removing automatically. What’s wrong?
Hi mate, contact me via contact form on my profile page please. I will help you in the morning
Hi,
I am facing problem in updating logos. When I update the new logo and save it, after re-loading, it shows same superowly logo. Why? How it can be fixed?
Please reply asap.
I bought the theme one year ago and everything worked well. Suddenly, different elements like the logo and information in the footer disappeared. Then I saw in the backend that I have to reenter de license number. But both licences I bought dont’ work. What’s wrong?
Hi there, contact me via contact form on my profile page please
There is a button to disable DATE in a single blog post, but the date still remains. It is a bug? Thank you.
Hi Marjan, send me private message via contact form on my profile page please and provide page link
Hi, I’m unable to activate my theme. I keep getting the following error message: “cURL error 7: Failed to connect to velikorodnov.com port 443: Connection refused”.
Hi there, contact me via my support area please https://velikorodnov.ticksy.com
I tried. But my support has expired and I was unable to summit a request.
Contact me via contact form on my profile page please
Hi, is it possible to do the following on the theme: Clients select services that a nanny provides, then they get a list of nannies that provide these services based on clients features selection
Hi mate, you need to see listings theme
Activation is failing, “You license key has been waiting for manual approval, Please contact with license author”
Hi there, contact me via contact form on my profile page please
Hi Sir please are Kindergarten demo full support RTL
Hi there, sure. It’s 100% RTL support
Hi,
I am displaying product categories for the shop however the category images will not display. Please can you let me know how I can display them?
Thanks Callum
Hi there, what is your theme version?
It is Version: 2.8, I tried updating but it caused lots of issue so would ideally like to stay the same version
If you want to be on old theme version, you have to use WP4..x, not 5. If you want to use WP 5.x, you have to update theme, after activate it Appearance—> Superowly and after update plugins https://velikorodnov.ticksy.com/article/4335/
Thank you, so as I am using WordPress version 5.X and an old version of the theme this will be the cause of the category images not displaying?
I think yes
Thank you, I have updated the Theme, WordPress and plugins to the latest version however the category images are still not showing on the shop – https://www.toyzone.im/shop/
Activate default theme and check. Do you see images?
Yes they show with the default theme
Contact me via contact form on my profile page please and provide wp-admin access
Thank you, I have done so
This theme have some malware problem. Google Adwords is not approving my website due to some abdurantom[.]com malicious activity. How to fix this?
Hi mate, contact me via contact form on my profile page please. I want to see the problem
Hi, is there a simple way to change the colour of the Events Countdown, it only allows me to custom the text colour and I’m looking to change the colour behind the text (relish brown colour on our page) https://spleodar.ie Thanks.
Hi, do you mean this color? https://tinyurl.com/y3zljxet
Yes please
Add custom css .countdown .countdown-amount { background: rgba(240,90,33,0.3); } Replace the color. My support area is here https://velikorodnov.ticksy.com/
I purchased the SuperOwly theme, but had installation issues and had to destroy the server and start over. The initial server was never live and this is for the same project.
I am unable to activate the theme on the new server, because it’s still showing as linked to the old server. Can you please re-point my activation code to the new server.
Hi, Contact me via contact form on my profile page please and provide your code
Can I use the graphics (photos, icons) included with the theme? Is it legal?
We don’t provide stock files, but if you need something, contact me via my support area please https://velikorodnov.ticksy.com
Ok, but can i use this one for example? https://ibb.co/NFsCJh5
Contact me here https://velikorodnov.ticksy.com
The Demo importer is not available under the Theme menu. Please provide instructions on installing the Demo data.
Hi, you have to activate theme before Appearance-> Superowly a nd after plugins. Appearance-> Install plugins. Please read my documentation in main.zip
Hi, I have problem with your theme. When i try to enter template settings a message appears “Error thrown Call to a member function execute() on null”.
Hi there, open a ticket please https://velikorodnov.ticksy.com and provide wp-admin access
Hi, my licence says ‘The license is not verified’, please can you help!
Hi there, update theme and plugins. After go Appearance—> Superowly license and activate theme
Thank you for the quick response, I’ll update and check. Thanks
Hi, I just Bought your superowly WP-theme, but I have a problem with the theme area just after the slider, the featured area go behind the slider unlike your demo
Contact me via my support area please https://velikorodnov.ticksy.com I will write you solution