450 comments found.
hi there, is it possible to add news ticker at top bar? Please let me know. Thank You
Hi, Currently we don’t have news ticker option. We will try to release soon. Thanks
i understand the options, you dont have options to add extra text or short codes at top bar?
Yes, you can do it form theme option and it will show at topbar. If you facing issues we will check it for you. Thanks
Short code will work too? Can i add html code?
Yes you can. If need we will help you also.
Please let me know how can i add it from theme options, i am trying to add html code?
Did you already purchased our theme? Then send mail to our support we will check it for you. Thanks
Yes client purchased it and working on it
thank you
You are welcome
Hello, Will zoom work with learndash and learnpress?
Is it possible to impot home demos? I only see the demo import for the type of LMS.
Thanks
Zoom will be work at leanpress. Please install learnpress demo then you will get all home pages there. Any LMS has all pages included. So you can install your chosen LMS demo
Hello Rashid, Yesterday we sent an email regarding the importing the demo file (failed) kindly let me know the how to fix this issue.
Can you please check theme requirements section from documentation? After setup this settings with your hosting then try again. Thanks
Hello, Kindly check the current Configure PHP Basic Settings
Max Executive Time – 300 Max Input Time – -1 Max Input Vars – 1000 Memory Limit – 128M Post Max Size – 54M Session GC Maxlifetime – 1440 Upload Max Filesize – 128 M
Still demo file importing failed, kindly let me know how to fix this…
Hello, We have not received any update from your end, as you requested we shared the information, kindly let us know what is the status. Looking forward to your response. Thanks
i JUST sent you reply. Please contact your hosting for permission issue. Thanks
What kind of permission issue, please be specific so we can ask our hosting service provider to enable. Thanks
Please check your mail again. Thanks
Hi, today we chatted with hosting service provider, also got permission to upload xml file, i have shared the chat details via email, kindly check and update us
Okay we will check and update you. Thanks
I have seen your max upload limit only : Maximum size: 2 MB you should follow theme requirements
We are tired of working like this…almost we lost week just fixing this issue, we never experienced like this before we have purchased more than 20+ themes from themeforest. Also shared required information to access our website to check from ur end but now again ur blaming us which is unacceptable. Kindly let me know how to go further.
Please wait and we will update you. Thanks
Hi, We have sent an email, kindly revert back we are waiting to connect remotely.
We will check update sure. Thanks
Hi, it is possible to add partial payment option for courses? so they can make a deposit and pay the remaining later. And also it is possible to add variables for courses? for example: only certification with no equipment and with equipment (each with a different cost)
Currently not support it. Which LMS you are using?
Im using Learnpress but I can’t see the difference between them
Leanpress has not this deposit option. Thanks
any of the other 2 has it ?
Please check with LMS author for this since we have used tutor free version premium version can this. You can talk to tutor LMS support please
sure, could you provide please a link to each LMS plugin? so I can contact them. I can’t find anything. Please provide 3 links I can’t find any explanation on your documentation about it, I really need to see differences and be able to contact them
Hi!. Could i ask you how to configure reCaptcha in the post comment forms? Thanks!
Hey, How do I remove the educavo header & footer logo on the homepage? I managed to change on the other pages but on homepage it still has the educavo logo.
Please go to edit page then bottom of editor you will header and footer section just remove logo from this section
Thanks!
Welcome
Hello,
I have just bought your theme. I have a question.
I don’t want to import the whole demo data because it’s too much. But, I want to import Header, Footers, Widgets and only Home page.
How can I do that?
Please Tha Khin
Hi, currently it’s not possible since all demo home pages together. But if you send mail to our support with your site URL with access and which home you want we can manage it for you. Thanks
Hi, thanks for your reply. I have just sent mail to your support.
Thanks in advance Tha Khin
We will check and update you soon
Hello,
I saw you provide Learndash LMS.
1- Can the instructor create their courses on the front end of your theme or do they need to do that on the backend?
2- If they need to do that on the backend, what is WP role do they need?
3- Can I hide all other items in the backend menu so they can create courses only without permissions on the whole site.
Hi, We have done only learndash demo. You should purchase all necessary plugin to get all functionality. Thanks
Hi, We have done only learndash demo. You should purchase all necessary plugin to get all functionality. Thanks
Hi rs-theme.
first off all, its a great theme. we love working on it. now coming to our question, we have purchased v2.7.7 and now today with the new update. suppose, we install the update? do we loose our settings on the website. Also, we have changed the colors combination from Blue Orange to Blue Crimson. Do we loose its settings?
Regards, ColorFox Studios
Hello, Thanks for update. If you update theme nothing will be lose. Don’t worry you can update it always when we update it.
Do we need to update it manually? We are not getting update option in WP Dashboard for the theme?
Also, i have another question.. How to change the size of Slider Rev. header. As it is not showing the same as it was showing in demo. the three boxes are showing with the scrolling of the page.
http://colorfoxstudio.com/ecspatiala/You can update manually or you can check documentation there has alternative option using Envato Market pluign. Slider I have as like same as demo what’s problem you are seeing.
The three boxes (5,320 online courses, Expert instruction and Lifetime access) in the demo page in visible on the same page when it is loaded.
But, in the below link, we need to scroll the page to see it. http://colorfoxstudio.com/ecspatiala/How can we get it same as in demo page?
Hi, you can make slider full screen slider instead of full width slider. Thanks
Go to Appearance then Menu where you can change your link http://prntscr.com/1ilcf70
Thank you. what is the login/register page? I only have a profile page, and when unregistered user enter the page there is this message: Please login to see your profile content
The login link send to the wordpress wp-login page. I want the site login page.
Which LMS plugin you are using? If learnpress go to learnpress settings then you can setup which page your profile page also you can enable disable login/register. Thanks
Theme is very heavy to load. I have installed once and found the performance in GTMetrix, F grade with with performance of 21%. Then I have deleted this Educavo theme and using now Astra theme. What is the solution.
You can use any good cache plugin for this and optimize all images. Also try to use CDN if you can. Thanks
Hello. How can I see how a course looks from the inside, as a customer?
Hi, you can check our video documentation https://youtu.be/tkThkOz4Ygk
Hi, need your help, just email you, pllease!!
We will check and update you. Thanks
i need delete Instructor in course page
I will share CSS code
Do you want to remove it single course page sir?
Instructor
course-nav.course-nav-tab-instructor{
display:none;
}
How can I change the image of the checkout page?. Thanks
Thanks
thanks very much!
You are welcome. Thanks
Does the theme package include free plugin licenses?
Free plugins from wordpress.org and premium plugin included with theme. You don’t need your own license but if you use learndash you should your own license
learnpress and elementor free versions or theme specific licensed?
Yes this two free version we have used
Se produjo un error al recuperar el archivo de: https://staging2.tucursodeinglesonline.com/wp-content/themes/educavo/ocdi/learndash/educavo-content-ld.xml! Razón: 503 – Service Unavailable.
Hi, please check with your hosting may be XML services disable. Tell your host to enable it.
En el hosting me dicen que está activado. ¿qué puede ser?
How to change the header image of the product page?
Please go to Educavo Option then Woocommerce please check. Thanks
solucionado, gracias.
You are welcome
How do I translate the courses I use WPML
WPML give you translate course content to another language but if you want to plugin or theme custom text to change you can use loco translate plugin. Thanks
I want to change the size of the blank in the footer I modified this but nothing changed in the interface I hope the billing is by elimentor class=”footer-top” padding-top: 180px;
I will get back to you
ok
Can you share your site URL?
i send message for you and i don’t get answer
We will check and update you
Hi . I cant import demo content one of three .. The problem is
An error occurred while fetching file from: https://ingilizcekursum.net/wp-content/themes/educavo/ocdi/learnpress/educavo-content.xml! Reason: 404 – Not Found.
Can you help me ? my email mhmtozback@gmail.com
Hi, From this link https://themeforest.net/user/rs-theme#contact please send mail to our support with your site URL with access we will look it.
I send it but all my info but the same .. problem still a problem
Will check and update you
