189 comments found.
Greetings, this template is very interesting and I would like to acquire it but first I would like to know if it is compatible with Blogger.com ie if it brings the compatible files that are: (.xml) and if it does not bring them I can sell them separately, Thank you.
Hi there,
Thank you for contacting us and for your interest.
This is a WordPress theme. It’s not compatible with blogger.com but you can use blogger content and blogger widget.
Thank you
The theme is great for the price. If you have some CSS knowledge and use some simple third party plugins, you’re even able to make it a great Shop theme as well, I’m doing it very successfully.
I only had one small issue, and it appeared many time after the support period ended. I couldn’t pay for more support just for something that needed a small CSS tweak, so I sent an email and they were eventually able to help me out, which I thank a lot.
If you ever face an issue where the “Home 5” banner bottom padding don’t show up in the viewport (visible area), just place this code in Custom CSS and change the pixels value by the number of pixels of your header (menu bar + top bar) + top and bottom paddings/margins:
.axil-post-carousel .owl-item img, .y-scroll-container{ height: calc(100vh – 150px); }
Thank you for your awesome comments.
Thank you
Hi i’m having issues removing / changing the headphone ad template to something i want. I found the ad mangment section however this doesn’t seam to affect them – Can you help me out soon as you can thanks!
Hi there,
Thank you for contacting us.
Please watch the video and follow the steps: https://youtu.be/pzN5sAUX3JE
For any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
hello there, I got this theme months ago. test it on a domain but I want to change purchase code another domain. not using last une any more. Not having support service, do I have do pay it fir this action?
Hi there,
Thank you for contacting us.
No, You can do it.
Please note: One active license is required for a single domain.
Thank you
hello there. I will explain me better. I need to deregister my purchase code. how can I do it???? I need to use the theme with final domain. will be using single domain. te problem is tha t I register on testing domain before. so what is the process to deregister.???
since I don have support is there any free way to doit?? how can u help.
thanks
Hi there,
We understand that.
You don’t need to deregister my purchase code, You can just remove our theme from your old site and use it on your new site.
Thank you
Hi – I’m getting an error when I try to install the plugin “Papr Elements” & “Axil Panels” any suggestions on how to fix this? Also, it’s not letting me import demo data.
Hi there,
Thank you for contacting us.
Please create a support ticket here http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
PS: I was able to upload these two plugins directly to the server and I activated them in WordPress, however, when I try to import demo data, it’s giving an error. I sent an email yesterday, and I’m waiting for a response. Looks like your support website isn’t working.
Hi Ladies man,
Sorry for the inconvenience. Our server is down. We’re trying to get it back online.
I’m very sorry to hear that, I hope you guys find a solution soon! Here’s the error I’m getting https://snipboard.io/qg5LjT.jpg any idea on what could be causing this? I may be able to fix this myself.
Hi there,
1) Our team is working hard to resolve the server problem. Hopefully, it will be resolved soon.
2) We have released a papr updated version today. Please update the theme and try importing demo data again.
Note:
We recommend that you use the Envato Market plugin to keep the theme up-to-date.
Please follow the steps for setup Envato Market plugin and setup our license key:
1. Download the Envato Market plugin from here: http://envato.github.io/wp-envato-market/dist/envato-market.zip
2. Install the plugin from Plugins->Add New.
3. Once installed, you should see an Envato Market menu on the admin sidebar. Click on it.
4. Enter your Envato API Personal Token in the Token field. If you don’t have an API token you can create one here or click on the generate a personal token link on that page.
5. Once you have pasted your token in the Token field, click on Save Changes.
6. Should your token be correct, two extra tabs are now available on your Envato Market page. Click on the Plugins tab.
If an update is available for the Papr theme, click on the Update Available link, which should start installing your update.
Plugin Official Site: https://envato.com/market-plugin/
———
Thank you
Rafekul
Thank you Rafekul – I was able to update the theme, and import the demo data, however, upon completion, here is what I’ve got https://snipboard.io/5EQGct.jpg not sure what went wrong.
Hi there,
This is not a major issue. Some regenerate images are not imported.
So you can ignore the message.
Thank you
It’s not just the images, even the pages didn’t import https://snipboard.io/TzOFZY.jpg can I give you access to my WP so you can take a look?
Ok, Provide your site URL and wp-login information via this email: rafekul@axilweb.com
Thank you – I already sent you an email.
We believe that our support team members have resolved your problem.
Thank you
Hi, the woocommerce model page order-details-customer.php is outdated. will you release a new version with this correction?
Hi there,
Thank you for informing us.
We will update as soon as possible.
Thank you
Hi, I have some struggles with the “post listing” elements, when I edit the query option to show random just 4 posts it is not working. It shows always just the recent posts and does not limit to 4 posts instead it shows 10. i also updated everything and there is still the error. Hope you can help me.
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
Hi,
I have some struggles with the “post listing” elements, when I edit the query option to show random just 4 posts it is not working. It shows always just the recent posts and does not limit to 4 posts instead it shows 10.
i also updated everything and there is still the error. Hope you can help me.
Best Regards,
Andrej
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
The Wordpress dashboard has been crashed. It is fixed when I changed the theme back to the default wordpress. So there is something in the theme that crashes the dashboard. Kindly help…
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
Hello there! is any way is any complete tutorial ?
Hi there,
Thank you for contacting us.
I did not understand your query properly. Please tell us the details.
We have a tutorial playlist here: https://www.youtube.com/playlist?list=PLcWtv7PgjGMqbE-0r-j6CZl74PGQoa5C2
Thank you
Rafekul
Awful support. 3 days I am trying to solve issue with demo content installation, but the guy from support keeps saying that he can not login. I have to explain him, that he must press on “login with wordpress username and password” link and he just keeps posting that he can not login. Seems like this guy is first time working with wordpress!
Hi there,
We apologize for the delay and thank you for your patience.
We have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rafekul
How compatible is this theme with SEO? and Is it easy to edit and customise? thanks
Hi there, Thank you for contacting us.
- You can use any SEO plugin. Like Yoast SEO etc. - Yes, You can easily edit and customize every thing.
Thank you
Hi, i want to translate theme with loco translate but my translations are not appearing on the site.
Hi there,
Thank you for contacting us.
Any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
Hi author, why can’t I find the ‘Paper Element Plugin for Papr Theme’ plugin in the item I bought?
Hi there,
Thank you for contacting us.
Any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
hi axil support team, i have purchased this theme since 2021. Everything is fine but today i activated papr elements plugin and not seeing it working. What made it not work?
Hi there,
Thank you for contacting us.
Any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
hi support team, i managed to fix the plugin myself. Many thanks for your help.
Hello, I have a compatibility problem between the theme and the Redux plugin. If I activate it the site breaks completely. But deactivated the theme does not work properly. The following error message is displayed: The extension could not be activated, because it triggered a fatal error. Parse error: syntax error, unexpected ’?’ in :
/wp-content/plugins/redux-framework/redux-core/framework.php on line 717Hi there,
Thank you for contacting us.
Any query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
If your version of PHP is lower than 7.1, you’ll need to upgrade it. PHP 7.1 is the required minimum. WordPress suggests a minimum of version 7.4.
i need to do this https://www.webpagescreenshot.info/#v2=0_QFY6r_l
Hi there,
Thank you for contacting us.
Query regarding the issue, please create a support ticket here http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank you
Hi Kasal,
We see that your support has Expired. So you need yo renew your support.
You can extend your support by the following steps:
Step 1 – Login to your ThemeForest account and go to the Downloads tab.
Step 2 – Locate your theme purchase. On there, you’ll see how many months of support you have remaining, and beside it there’s an ‘Renew Now’ link.
Step 3 – Click the ‘Renew Now’ link, and it will redirect you to the your Theme’s item page.
Step 4 – On the right hand side, click the ‘Renew Support’ button.
Step 5 – Once you click the ‘Renew Support’ button, you’ll be redirected to the checkout page. Confirm your payment details and follow the on screen prompts to finish purchasing the extension.
And then try to create a support ticket. Our support team will contact with you soon.
Thank you
Axilthemes Team
i need to do this https://www.webpagescreenshot.info/#v2=0_QFY6r_l
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
.
.
hello,why is my picture showing on my webtise
Hi there,
Thank you for contacting us.
Sorry for your inconvenience, for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you
hello,I have deposited ticket #4899, please check it for me
Hi there,
We have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Axilthemes Support Team
Why can’t I find the edit logo section on my website? https://cungtoikiemtien.com/
Hi there,
I think you did not activate the required plugin properly. Please setup the theme properly. View the documentation: http://axilthemes.com/docs/blogar-wp/#section-3
for any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/
Our support team will contact with you soon.
Thank you Rafekul
