12045 comments found.
Menu-Management-System-(MMS ) not show in listing page
Hi habibonline365,
Go to Theme Options -> Listing -> Listing Detail, choose Listing detail page style one and then drag the menu from disabled to the enabled column.
https://prnt.sc/1n0e1agBest Regards,
Natyra from Cridio
Customer Success Ninja
Hi, is there an api that allow to send newly registered users to an external email list?
Hi hallmall,
We are sorry we don’t have such an option.
Best,
Natyra from Cridio
Customer Success Ninja
I am looking to have listingpro reinstalled on my new server and start fresh. If I get it done through you guys, will the Maps system already be working?
Hi Kelsdooger,
Yes, the Maps System will be working either way. Whether you do it yourself or by our service agents.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I repurchased support so I have another 6 months left, end 2/8/22. When I go in to support, it does not let me in and has my old support end date.
Hi Kelsdooger,
Please make sure that you are signing in on help desk with your envato account. Which you have extended the support with.
See-> https://prnt.sc/1mw41a2
Let us know if it’s working please.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes, it is working. Thank you.
Great!
Current version that shown in my wp is 2.6.2 and i am not getting an option to upgrade to the current version . please guide.
Hi Analytus,
Please kindly refer to this article on how to update the latest version of ListingPro https://docs.listingprowp.com/knowledgebase/how-to-backup-and-update-listingpro-wordpress-theme/
Best Regards,
Natyra from Cridio
Customer Success Ninja
do you have already made images like: http://prnt.sc/1mgxx99 so i can use for explenations. or how/where can you make this?
Sorry currently we don’t have the editable for the image provided.
Hi! I’m just planning to buy your theme. Is there a function, that a user can add a file (for example, pdf with menu or company presentation) to his listing?
Sorry currently we allow attaching menu as an image
that will not be possible making some customization. If you do end up purchasing the theme you can..
a. Check with our support team if there is a work around. If not..
b. Get a free quote https://listingprowp.com/services/custom
c. You may post it on our fb group and someone might be able to help. https://www.facebook.com/groups/listingprowp
Hope this helps.
Thank you very much!
You are most welcome!
I needs support on ticket no. #205286
Can you help me?
Hi manojpatidar22101992,
Thank you for being patient with us. I just checked and your ticket has been responded.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello there,
I have a small issue that I need help with, search bar disappeared from the screen, it’s completely gone, I tried everything, I even tried to choose the header with the search bar, the header was changed but again no search bar. where could be the problem. pls, help.
regards
Our team will have to investigate it. So please open a support ticket. https://help.listingprowp.com/
I am not able to open a ticket, for that I need to extend and pay for the support, you see I don’t need a support for now, I haven’t used this theme since i Purchased. I am Just wondering where did the search bar Disappeared all of a sudden, I have not made any changes nothing I even reinstalled again and again. same Problem, as I explained I don,t need support , just explain where did the search bar disappeared. that it . thanks
How can we tell you something disappeared without taking a look at it?
Hi there,
A couple of questions before we purchase:
1. Is it possible to display video straight on the listing page itself instead of having to click and it open on top? 2. Is it possible to have a video display for a listing in the search results page (rather than the featured image), or in the “preview” box?
Thanks!
Hi Annac001,
Thank you for your interest in ListingPro!
1. Yes, it is possible. You can make it happen by going to backend -> theme options -> Listing – > Listing Detail and choosing Listing Detail Page Style 4.
2. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Regarding #1 I wanted also share an example. You can checkout how it looks here by selecting the video tab. https://placespro.listingprowp.com/listing/britz-campervans/
Any HIGH TRAFFIC successful examples of this theme
Hi wiksonm,
Thank you so much for your interest in ListingPro!
If you want to see the work from some of our customers [Click Here]
Please let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
TopGoogle.com
Hello Natyra, yes seen those. Any other high traffic examples ,that are TRAVEL LOCATIONS
Sorry but we cannot monitor traffic of other sites so it will be hard to share such sites.
We cannot share many examples publicly so you can contact us via https://listingprowp.com/contact
Meanwhile checkout some good examples here too https://listingprowp.com/10-startups-black-entrepreneurs-listingpro/
Hi I emailed 2 days ago and look forwardd to info on TRAVEL LOCATION sites (other than the ones on your site)
Hi wiksonm,
Please kindly check we replied to your email.
Thanks.
Natyra
cant see any response - have emaile again -- can you reply
just respondd here
only robo reply
Sorry we are unable to find your email can you please let us know the first 5 characters of your email address or you can start a live chat with us on our website http://listingprowp.com
Ok we did find your email and had responded to you earlier but it never went through. We tried again and it says: The email account that you tried to reach does not exist.
Please kindly try to email us from another email or try live chat.
Hi there,
Just a little reminder that ListingPro is featured in the Envato Market Sale. You can get it for 30% OFF!!!
If you’re still interested, hurry up! The sale will end on August, 27th, 2021 @ 2:00 am UTC.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I saw the complete theme it’s suit to my need just one think i want to confirm that can i show category wise listing on home page according to user location. For example I want to show only resturent listing on home page And listing should be change location wise like if i am in delhi its show only delhi resturents and if i am in mumbai it will show only mumbai resturents
Hi shahid985,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We apologize for the delay in response.
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just a little reminder that ListingPro is featured in the Envato Market Sale. You can get it for 30% OFF!!!
If you’re still interested, hurry up! The sale will end on August, 27th, 2021 @ 2:00 am UTC.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hello. Does MedicalProWP need to be purchased separately or is it included in this package?
Hi jeniok027,
Thank you for your interest in ListingPro!
MedicalProWP is a healthcare directory add-on for ListingProWP. A brand new design to build medical directories along with several new features. MedicalProWP takes the appointment booking system to the next-level with a Digital Wallet to collect payments for Video Consultation appointments. Add doctor’s listings with new relevant details like insurances, awards, languages, and event hospital listings.
To learn more about MedicalProWP, read this post.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please let us know if you have any questions.
Hi there,
Just a little reminder that ListingPro is featured in the Envato Market Sale. You can get it for 30% OFF!!!
If you’re still interested, hurry up! The sale will end on August, 27th, 2021 @ 2:00 am UTC.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Dear Team, we are struggling hard with APP VIEW and responsiveness of this great theme. ALl documentation in the web is gone, no information about app view setting is available to us. i have checked all links from comments and previous support tickets. including https://docs.listingprowp.com/knowledgebase/how-to-configure-the-mobile-app-view-correctly/
Please advise -without mobile version any service is useless.
Regards Customer
Hi patbat13,
Please kindly try again. Just tested, it’s working https://prnt.sc/1jjsxuw
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Thank you for your understanding.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to import comments/reviews?
sorry that is not possible.
I am looking to setup a subscription based system where only paid members can see a certain section of information (like contact name, address, phone numbers) on all members (free and paid) listings… can I do this with this software?
Sorry you cannot restrict any content for visitors (end-users) to access based on role or pricing plan. Only admin can restrict features based on pricing plan for business listing owner.
It will need to be customized. For customization please kindly fill out this form to get a free quote. click here
Hi there,
Just a little reminder that ListingPro is featured in the Envato Market Sale. You can get it for 30% OFF!!!
If you’re still interested, hurry up! The sale will end on August, 27th, 2021 @ 2:00 am UTC.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have a question. When I click in Add Listing show pricing plan. If I click in Continue show Fields where I can submit a list. But I think that when I click in continue it must be the payment page. First the user pay and then the user can submit listing… It is possible?
Hi Laura,
Thank you for your interest in ListingPro!
The listing owner can fill the fields and add a listing, but it won’t be published until they make the payment.
Anyway, thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to the Feedback section.
Click Here To Visit Our POST-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Laura we have purposely built this user experience so when users submitting a listing the invest time in filling out a form and then preview the listings and once satisfied make the payment. This results in higher conversion compared to how most of the other directories. Hope this makes sense.
Thanks for your replies, I was trying it, because in my situation, I want a free service and premium service. The people fill out a form but it is free. Premium is for video field, web field, reviews, coupons, addons…
Then They fill out video field, reviews etc first?
I don´t know how work it
Hi Laura,
Please kindly read this article. Here you will find a full list of all the features you can control from the Pricing Plans.
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
The Payments for details is not correct on the buyer pay pal receipt
I need tech support on Ticket #203431
Thanks
The listing name and associated plan does not show up on buyers Pay Pal receipt!
The person at the help desk doesn’t seem to know much about Theme!
I need additional assistance!
We are looking into this matter. Please kindly bear with us while someone gets back to you via ticket for further assistance.
It’s day 2 and the problem has not been fix!
This is totally unprofessional!
Hi DTDArtZ,
We informed our support team about your matter. Please kindly bear with us.
Thank you for your understanding.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are sorry for the inconvenience we have escalated the matter. Thanks for your patience.
Hello i am interesting to buy the android app to listingpro, please I want to test a demo. Thanks.
Thanks for your interest. It will be soon available.
HI, the issue is not fixed with the maps – is there an update?
Hi ladybugseo,
We are not having issues with the maps right now. Can you please specify what kind of issues you are having?
Best Regards,
Natyra from Cridio
Customer Success Ninja
the individual map markers do not work for a single location, it shows a 404 page.
did you report this in a support ticket or reported it as a bug? https://listingprowp.com/bugs
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