12793 comments found.
Hi. I found a glitch in ur theme https://yadi.sk/i/UmMa6PJ5ltlNoA . It’s hard to come in to Admin panel because of headed above Wordpress menu.
Hello,
Try to add the following code snippet to the Custom CSS section to fix this issue. We will include the fix in our next theme update
@media (max-width: 1024px) {
#wpadminbar {
z-index: 99999 !important;
}
}
Kind Regards
thanks, added it to mobile custom CSS section – it works
Great, you are welcome.
hi
The Information box has a problem with the svg icon.
This problem is only for the Information box.
Does not show svg photos.
error : file get content
But it is installed on my server
Hello,
Please, send us a screenshot of the PHP error so we can check and help you.
Kind Regards
The error says that your server can’t open the SVG icon. It might be some SSL configuration issue. Please, contact your hosting provider for help with this issue.
I tried other templates and it was fine.
And I also use the elementor own icon box, no problem.
This problem is just for Information box.
Yes, because other elements doesn’t use file_get_content function to display SVG element as HTML and not as IMG tag. If you don’t need to display it as SVG tag then you can use other elements to display the icon like icon box or simple image.
Good afternoon, I would like to know if there is a way to white-mark the parts that say that the child belongs to “woodmart child”, I would like to customize my name, woodmart also appears in the appearance themes option, on the other hand in the widgets section I get like 15 errors: The “woodmart-recent-posts” block has been affected by errors and may not work correctly. Check it out with the developer tools for more details. The “categories” block has been affected by errors and may not work correctly. The “text” block has been affected by errors and may not work correctly
Hello,
Since the child theme never gets updates so you can just customize its files and rename everything there. You can change the folder name as we. As for the widgets, could you please check how it works with the default WordPress theme?
Kind Regards
Dear Team,
I have purchased the theme, i can not able to install it in my wordpress insteasd showing an error with the link has expired, i have increased the upload size in wordpress and in my hosting page, but the problem remains same
could you please help me in fixing this issue
Hello,
Thank you for purchasing our theme.
It seems to be an upload limit problem on your server. Here is a tutorial that should help you https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Kind Regards
Hi,
Is there a way to select multiple categories in the filtering on the shop page? As of new I’ve added the category widget, but this one only lets me select one category. Preferabele I would like our customers to choose multiple categories and work with AND.
Kind regards
Also: can one display only certain categories?
Hello,
Sorry, but it is a default WooCommerce widget and it doesn’t have such options. Also, categories are separate pages and you can’t use them as filters. In this case, you need to create a custom product attribute.
Kind Regards
I apologize for such a question, I cannot understand where the side menu fell off when switching to any category of goods. It was and disappeared. This side menu duplicated “Main navigation”. https://bit.ly/3iDZCqw
Hello,
You can add the categories menu widget to your shop page sidebar via Appearance -> Widgets. If you face any difficulties, please, create a topic on our support forum and we will check it.
Kind Regards
Good evening I just installed your theme, but when I change anything like the main color or remove a button the page loses its style, or some section is deleted use wpbackery to install it I need help
Hello,
Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.
Kind Regards XTemos Studio
thank u the problem was fine, the https was the problem
You are welcome!
Is it possible to add the product to the cart from the Shop page but choose the quantity there or in the right sidebar? Can’t find such Products styles in ur theme or options. The only way is to go to the cart and change quantity there or via Quick view but it’s so long
Hello,
Yes, you can enable this option in Theme Settings -> Product archive -> Product styles. https://gyazo.com/c7dfe7a16bb798efb0212a87c0b64787 Note that it is available for particular hover effects only.
Also, enable this option for the shopping cart widget via Theme Settings -> Shop https://gyazo.com/9f6a7e11c3be4ee2fa7c5194df75bc52
Kind Regards
thanks a lot, it was my bad
Used licence
Hello,
Sorry, could you please clarify your question? We would be happy to help you.
Kind Regards
Well hello there team
we have a strange issue. Add to cart button adds items to the cart but cart page is redirecting to the home page. when i switched to storefront theme it shows up fine
please help us to debug this issue
best
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi mate,
Here you go; https://planetspick.sw3web.com/product/extra-live-coconut-oil/
trying adding a product to the cart. it doesn’t proive any confirmation message when adding
also the /cart redirects when accessed
Best
Make sure that you have enabled the popup to be displayed after adding to cart in Theme Settings -> Shop https://gyazo.com/3ff5bf23c6d82114e28eb8974abdd602
yeah thanks mate. But still view cart redirects to the home page
It seems like the catalog mode option is turned on. Try to disable it and check how it works.
yes, that was the case. Thanks a lot team. I shall put in a good review for your support
You are welcome! And thank you very much for the review!
Hi team,
I am using SUMO reward plugin, but getting some issue for homepage and shop page when I use 3rd one ‘Icons and “add to cart” on hover’ option.. It don’t give place for showing rewards. Can something be done please?
Thanks
Hi,
Could you please send us a link to your website where we can see this issue? Also, send us a screenshot of how it looks with a different hover like “Standard button”.
Kind Regards
Hi team
I just sent you message.. Please check.
Thank you sooooooooo much..
Try to add the following code snippet to the Custom CSS for desktop devices in Theme Settings
.wd-hover-alt .swap-elements .price, .wd-hover-alt .swap-elements .wd-add-btn {
height: 50px;
line-height: 28px;
}
.wd-hover-alt .swap-wrapp {
height: 50px;
line-height: 28px;
}
Seems working perfectly
Thank you soooooooo much team…
I have no words for you….
That’s why this is the best theme
:*
The only team who focus on quality… Thanks a lot team… Love you a lot… <3
Thank you very much! We are glad to know that you like our theme 
Hi! In order to get the required type of product name, as shown in photo 1 https://bit.ly/3lW7HsD, I write them through html, but in the shopping cart this name is displayed with html tags (photo 2) https://bit.ly/3s8W2YM. How can I change this?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Checked on the theme “TwentyTwenty” the display is working correctly. https://bit.ly/3m0hb62
Try to edit the file “woodmart/woocommerce/cart/cart.php” and replace the following code
echo wp_kses_post( apply_filters( 'woocommerce_cart_item_name', sprintf( '<a href="%s">%s</a>', esc_url( $product_permalink ), esc_html( $_product->get_name() ) ), $cart_item, $cart_item_key ) );
with this one
echo wp_kses_post( apply_filters( 'woocommerce_cart_item_name', sprintf( '<a href="%s">%s</a>', esc_url( $product_permalink ), $_product->get_name() ), $cart_item, $cart_item_key ) );
Thanks it worked
Great, you are welcome!
are you going to integrate elementor?
Hello,
Thank you for contacting us.
Our theme is completely compatible with Elementor. All our demo versions and dummy content can be imported based either on WPBakery or on Elementor.
Kind Regards
In header icons like check out, account, wishlist etc can we display name below the icon ?
Hello,
Thank you for contacting us.
Yes, it is possible with our theme. Check the following example https://gyazo.com/7381c11c90efd3a3eb470302cd49480a
Kind Regards
I saw this, but the title is on the right of icon. But I want it below the icon, is it possible ?
Yes, we will help you to achieve this with a simple custom CSS code. Contact us after purchase mentioning this comment.
Ok, I am going to buy it. But 1 final question, I am planning to have a support forum like you. I know your using bbpress but not sure how you achieved private content feature. And if I face any issue when setting up bbpress with woodmart, can you help with also ?
Hello,
Sure, we will help you if you have any difficulties. The private content field is added using the plugin. Contact us after purchase and we will send you this plugin.
Kind Regards
does it support rtl arabic language with woocommerce?
Hello,
Thank you for contacting us.
Yes, our theme is fully compatible with RTL and supports the Arabic language with WooCommercce.
Kind Regards
Hello, I need a rewards and points plugin to use on this theme? Do you recommend one?
Hello,
Sorry, but we haven’t tested such plugins with our theme yet. You can find some popular plugins for this task. If you will have any problems, let us know and we will do our best to help you.
Kind Regards
Hi Don’t have a plan to build a demo for the edd plugin and sell the file for the great Woodmart template?
Hello,
Currently, we don’t have such plans. But our theme should be compatible with this plugin so you can use any demo version to build your digital downloads store.
Kind Regards
Hey, I have one question. My developer was built site using your theme, and when i asked did that theme is paid she said not from the original seller. So my question is now i want to buy the theme but i dont want to loss all the working she did using the previous (yours )theme so is there any solution i can replace the paid theme with existing one without any loss?
Hello,
Thank you for contacting us.
We don’t know if your theme was modified or not so it is not possible to predict if you will have any losses after the update. But in most cases, there are no problems after the update so you can purchase our theme and replace your old one.
Kind Regards
can your support team first check this?
Sorry, but it is not covered by our support and we can’t know what exactly was modified there. Let me know if you face any problems and I will try to help you. Use our forum to get technical support after purchase.
Hello guys, the FAQ and toggle component in Elementor doesn’t seem to work in the live page, when i place the element with elementor in the page, it all works fine, but when i go to the published page, those elements doesn’t do they are supposed to do, could you help me out?
Also i’m having trouble with the Wishlist and Compare page, also when i try to go to dashboard from the username in the menu it places the page as i’m logged out, then i change to another page, and it looks that i’m logged in, all this issues are new, need your help.
I’m using WP Rocket as you recommended myself, and have exceptions of cache in the pages: home, wishlist, compare and my account.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Yes of course, but i would like to provide the access to you in a more private way, not in the comments of the theme, is this possible?
Sure, send us a message using the contact form on our profile page.
It’s done, thank you for your kindness, i hope you can help me out.
We have answered your email and are waiting for your response.
HI, is the theme compatible with woocommerce 5.5 or above? Woocommerce 5.5 is released on July 12 but the theme’s last update date is July 5th. Thanks.
Hello,
Yes, our theme is tested with the latest WooCommerce version and doesn’t have any compatibility issues. That is why the update is not yet required.
Kind Regards