461 comments found.
I just bought this plugin with support. I have a few questions:
1. How do I remove Breadcrumbs in Taxonomy pages? e.g. in blogs i have category called “Guides”. When I click on “Guide” category, it shows all relevant tagged blog posts. But breadcrumbs are there and I dont know how to remove them. Screenshot: https://snipboard.io/oaHESc.jpg
2. Same issue with search results. Screenshot: https://snipboard.io/Yql5VO.jpg
3. Is it normal that all color themes are red? Screenshot: https://snipboard.io/vu73Nk.jpg
4. When I change the header type and save. It does’t change anything on the front end. Screenshot: https://snipboard.io/5IocH7.jpg
Hi russellsangoyo,
1) + 2) Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
3) Yes, it is normal. When you select 1 in them, it will show the color corresponds to the color you selected and changes some of the other elements’ colors.
4) Please check the header layout in Edit Page > Page Options > Header – Breadcrumb > Header Layout. If it using another header layout, please change it to Default.
Best regards,
Hi JonnathanCr,
They are the title of widgets. You go to Appearance > Widgets and change the widget titles in Filter Widget Area. For more information about setting up Shop layout, please watch our tutorial video https://www.youtube.com/watch?v=qovuNr2NdAE&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI&index=6.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
i can not import demo and when instal plugin “Photo Reviews for WooCommerce” admin page going down and i need to delete plugin from file manager.
Hi racazbz,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Also, we don’t require the Photo Reviews for WooCommerce plugin. If you don’t need this plugin, you can delete it.
Best regards,
Hello How can i install the theme
it is just showing as a blog. the full template is not showing. Can someone help me please
Hi exsertaluk,
Please read our documentation https://docs.theme-sky.com/gostore/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=ELJ-EJfNqVw&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hola, como puedo traducir los textos del banner izquierdo de la página de tienda. Ejemplo: SHOP BY CATEGORIES, PRICE, COLORS
Hi JonathanCr,
-Translate the text is SHOP BY CATEGORIES: you go to Appearance > Menus > select your vertical menu > change the menu name.
- Translate the text is Price ( or Colors ): you go to Appearance > Widgets > Product Category Sidebar > change the title of the widget
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
Hi! First of all Id like to say that the template is awesome! Im reaching out because I installed it in my website https://elbazaronline.com and there is a problem where the images of the products in “home” just keep loading but they dont show up until I click on another product category and then go back. Is it a template problem or how can I fix it? Thanks!
Hi Alfredoaguire,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
How to setup Bilingual & multi currency ? so i have download the ” WooCommerce Multilingual – run WooCommerce with WPML” and it active already..
Hi Cartbiz_Admin,
You read the document at the link https://skygroup.ticksy.com/article/11782/ and https://docs.theme-sky.com/gostore/#using-wpml so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
Hello! Still enjoying this theme. Is there an option to have something saying “Hi, [insert name here] next to the head icon for the account? Alternately, is there a place to edit that header-right anywhere? Thank you!
Hi pethris,
Thank you for enjoying our theme! 
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
Hello
I´d like to show the shop in my front page.
I want visitors to be able to shop my products as if they had clicked on the shop page.
How do I add that?
Thank you
Hi yllk,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Best regards,
the dokan plugin is basic or pro version?
Hi alif_96,
Thank you for being interested in our theme!
Our theme supports the Dokan plugin (not include). You can use both with our theme. You can get Dokan here https://wedevs.com/dokan/
Best regards,
hi there its really cool theme… GLWS and I wanna ask u Is there gonna be a opencart version too? I don’t know woocommerce I am familar with opencart and if you made opencart version of this theme I will first one to buy it please le me know about it thanks.
Hi ctutelekom,
Unfortunately, our themes do not build a base on the Opencart. We support the WooCommerce plugin.
Best regards,
Hello again,
I added a new header template, as shown in your documentation.
Used filezilla for ftp, I can see the new header template in the list of files on the remote site. But it is not added in my theme’s options headers list, there are still only 4, instead of 5 
.
Please help me, Aniela
Hi Aniela,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Best regards,
i am not able to install the demo pages and unable to customising.
Hi Bingegrow,
Please read our documentation https://docs.theme-sky.com/gostore/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=ELJ-EJfNqVw&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Best regards,
Good evening, please have a problem importing demo content can you help me somehow please? I don’t have the option to activate the license code here … I have the GoStore theme for wordpress
boris.adaska79@gmail.comHi Adaska79,
To import the demo content, you read the document at the link https://docs.theme-sky.com/gostore/#demo-content so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Good evening, In the Theme and homepage, the “Categories section” is static and occupies large part of the page cutting some images. How can i change that? thank you
Hi yllk,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hola, estoy tratando de asignar un nuevo menú al menú vertical y siempre me aparece el de categorías de productos, así seleccione otro menú, siempre aparece el mismo. En el menú de hamburguesa solo me aparece el icono , me gustaría agregar un texto al lado del icono, pero no encuentro como agregarlo.
Hello, I am trying to assign a new menu to the vertical menu and the one for product categories always appears, so select another menu, the same one always appears. In the hamburger menu I only see the icon, I would like to add a text next to the icon, but I can’t find how to add it.
Hi aletfox,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Best regards,
Hi how can I change the hover color of the menu bottom bar, by default it’s red, but I’ve searched all code including CSS, but there’s nothing. Thanks
Hi Raphalex,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, I have two issues: 1) How do I remove the top bar of the header that reads Seniors members discount 2) I cant change the header. it stays with the dark theme even though other types are selected.
Please assist
Regards, Leslie
Hi Leslie,
1. You go to Theme Options > Header. You find the Store Notice option and clear its content.
2. About header layout, because you can set header layout for each page with Page Options. So, please check Page Options https://docs.theme-sky.com/gostore/#page-options to make sure that it does not override Theme Options. About header color, you go to Theme Options > Color Scheme. You find the Header Colors section and change colors in there.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, I purchased your theme yesterday but have had difficulty with the theme options not updating to my site ever since, in specific the header color. I have tried every solution recommended online and made sure i had all the required plugins and packages installed but have had no luck at all.
Hi bearmouna,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Very good theme! Like it
Can header cart show as dropdown instead of sidebar?
Hi NoalHill88,
Thank you for your compliment!
You go to Theme Options > Header. You find the Shopping Cart Sidebar option and disable it. You may need to update cart after changing.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Have a nice day!
Thanks. Work well!
You’re welcome!
