483 comments found.
When is the next update?
Hi,
We will update theme soon, sorry we can’t give you exactly time. We will try update theme this month.
Can organizers register and sell their own tickets?
Hi, You can use Meup theme for this purpose https://themeforest.net/item/meup-marketplace-events-wordpress-theme/24770641
II am looking to purchase tis theme, does it work with events tickets plus, event tickets and events calendar please?
Hi, Sorry we don’t test with these plugin
how do you produce tickets then for the event once purchased?
We used PDF library to Make ticket and send to email of customer
Hi, I just purchased the theme and cannot import the demo content, have raised a ticket on https://ovatheme.ticksy.com/ but no one has attended to the ticket as well.
How long will it take for someone to get this resolve?
Avi
Hi, Please check our ticket.
I did, and replied back, is there a way we can connect in real time?
Hi, Please check your ticket.
Does your plugin allow you to check in and out by scanning the QR Code? We may have customers who leave the event in the morning and come back in the afternoon… Or even come over 2 days. Does your application foresee this case? Thanks in advance
Hi,
- Scan QR Code: Yes. We use camera of phone to scan Qr Code, however we don’t use App. Read more here http://demo.ovathemes.com/documentation/em4u/#h4_how_to_check_ticket_via_qr_code_h4
- “We may have customers who leave the event in the morning and come back in the afternoon… Or even come over 2 days”: => The system can’t tracking this problem.
Thanks!
Hello, do you intend to release this beautiful theme compatible with the Elementor plugin?
Hi, Sorry we don’t have plan for this in the near future.
hello how to change the footer background
Hi, Please make a ticket here https://ovatheme.ticksy.com/tickets/, so we will assign supporters to you.
Thanks!
I have a question; we would like to import events within via xml to the Events Manager Plugin. Is there a set way to structure the items within the Excel Document for mass imports? How would we go about doing that within WordPress dashboard? – Thanks
Hi, To know structure: You can try export Event to xml file via Tool >> Export in WordPress.
Hello, I notice the speaker list only accomodates a max of 10 from your demo and they are all paged.. Is there a way to list all speakers say 50 at once and maybe have lazy load or load or a more button
Hi, Can you send a link about speaker list ?
Hello, can this work with FooEvents? [www.fooevents.com]
Hi, Sorry we don’t test with FooEvents ago.
hello my dates don t work , also my maps…after an update . What happened? I closed the plugins to see if there is problem with some of these but nothing happened. The key its ok..for the maps. My site is sincity.gr.
Hi, Did you delete browser cache and check again ?
yes..twice but nothing happened
Hi, Please check again. it is working for me https://prnt.sc/11uwc18
this event is in greece and its located in NY because its automatic..the problem is that i cant see the map and the dates…background and place the events right..If I could send you a photo you could understand..
Hi, Yes please send screenshots or submit a ticket here https://ovatheme.ticksy.com/
Thanks!
ISSUES WHILE INSTALLATING ON LOCALHOST WAMP AND SERVER PRESS. VERY URGENT!!!
I’ve followed the documentation line by line several times and ensured that i don’t miss any information while installing your theme em4u. I’m using the local environment serverpress. By the way, serverpress is a localhost environment that comes with xampp already inbuilt in it.
I would like to use this theme for many purposes actually but due to these problems I’m facing, I can not move forward and I’m really not happy about this.
This because after installation of the whole theme, when you open some pages some parts do not appear on them and I don’t really understand why.
Please, i will be happy if you can help me to solve my issue.
This is normally what appear on the demo you have on your home 6 event register envato page(screenshot 6&7) but on my page I get (screenshot 8&9).
This is one of the problem I’m actually experiencing not only with this page but several of them. For other pages there’s no content and you even get the message the event has expired.
Thanks. I need a quick feedback from you.
Kind regards.
the pictures and this complain are on the support side on your websites.
Hi Ravemaster1998,
It is only problem about config setting in Visual Composer. We will reply you detail in forum support.
Thanks!
Hello,
Is it possible to have exactly the same presentation as in this example https://ovatheme.com/em4u/home-7/ (concert Linda Coline) and for some events to have links that redirect to other websites? Regards,
Emmanuel 
Hi,
1: Yes it is.
2: “some events to have links that redirect to other websites”: Yes, In detail event: When guest click “Register Event Now” button, the system will redirect to other link lik here: https://ovatheme.com/em4u/event/summer-tour-with-you-external/
Thanks!
Thanks for your very quick response! So if I click (in my example) on “Linda Coline” I cannot be redirected immediately to an external link I must go through the portfolio Regards,
Emmanuel
Yes, you only can access external link in detail. However for your purposes, you can customize template of list event in child theme.
Hello there, I have a question before purchasing your “Events WordPress Theme for Booking Tickets – EM4U theme”. All I know is that events and ticket arrangements can be made with this theme. But can I sell different types of tickets at the same event? Suppose, I want to sell 2 types of tickets, one will cost $5 and the other will cost $10. And I also want to specify the specification of the tickets to the visitors like a pricing table. Is it possible?
Hi,
Yes it is. You can make unlimited ticket with different price & description like our demo: https://ovatheme.com/em4u/event/digital-marketing-2018/
Thanks!
Hello,
Unfortunately, I can no longer create tickets in the event manager, and all existing tickets have been removed, which is why all events are now free. We urgently need help.
Hi,
You can’t make the ticket because your support package is expired.
Thanks!
hi there the countdown is not showing currently…i have a license code.. pls let me know how I can reach you
Hi,
Please check start time of event.
Thanks!
yes it shows enter a number between 0 to 12. I entered 12.. Is it because of a js file? I tried going to Customize and when I click on any of the JS files available it shows my website as a blank page (white screen)
Hi, Please make a ticket here https://ovatheme.ticksy.com/ and insert your website link in ticket, so we can check help you.
Thanks!
Also I’m using footer V4 and can’t figure out how to change the colour, is this something I can do? It’s currently the theme’s bluey/purpley colour but we’d like to change it to black
Hi, Please make a ticket here https://ovatheme.ticksy.com/, so we will assign supporters to you. Please include your site link in ticket.
Thanks!
I have a blog section to my website and when it displays them in a carousel a red circle appears between the image and the blog post excerpt and in it there is an image icon. Is there any way I can change that to a different icon or get rid of the red circle all together?
Hi, Please make a ticket here https://ovatheme.ticksy.com/, so we will assign supporters to you. Please include your site link in ticket.
Thanks!
Can you probably put a filter around the $label and $args in the class-ovaem-custom-post-types.php in the next update? I need a clean possibility to change / add several things, for example the featured image labels. This would it make way easier for my customer to get through the process of cretaing new events, speakers and venues.
I managed to add the labels via a function in a site specific plugin, but I find that a somewhat dirty way to to it.
Hi, Please make ticket here: https://ovatheme.ticksy.com/, so we will assign supporters to you.
Javascript error when inserting ticket logo inside admin. Tried with several browsers.
Hi, Please make ticket here: https://ovatheme.ticksy.com/, so we will assign supporters to you.