7265 comments found.
The menu has always been messed up on this theme when switching to responsive mode, specifically if you use the mega menu. If you have a mega menu it wont show certain columns if you have multiple. Please add a menu placement for mobile menu so we can have two separate menus for desktop and mobile. I keep having to add this myself and its such a nice theme that im surprised this got missed as long as it has.
Hi, would you be so kind to contact us via https://themeforest.net/user/codexthemes so we can discuss it in details? Thanx
Hi,
Somehow all the “styled imaged” are not displaying anymore on my site.
I’ve updated the theme, removed the cache, deactivated the plugins, deactivated the pagespeed image loading… but nothing did the trick.
Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code? Thanx
Hi, child theme doesn’t need to be updated. Please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code so we can check this for you.
I am considering purchasing the Gem to build my company an annual report (this report would be housed as a subdomain linked to our main website). I have a few questions before moving forward with purchase 1) Must I use a demo, or could I simply use your Gem blocks option to build the report from scratch? Im not a coder but have a drawn prototype of how Id like this to look design-wise, and Im wondering if this is a good option as I did not see a demo that gives me exactly what I want. 2) As our annual report will be one long smooth scrolling page with a menu to sections at the top, I was planning to use your “one pager option”. If I use that, but next year want to build an additional page for our next annual report, is there functionality for me to link out to an additional page that would also use that “one pager option”? In other words, I am unclear if choosing the one pager option for what Im doing this year will prohibit me from creating additional pages in the future. Many thanks in advance,
Hi, thank you for your request.
1. Sure, you can use TheGem Blocks to build it from scratch in a very easy and convenient way. TheGem Blocks include huge collection of pre-made section templates, please check the preview here https://codex-themes.com/thegem/thegem-blocks-preview/
2. Yes, sure, you can combine both one-pager and multi-page approach. You can create one page website and later add new pages and menu items in your menu linking to this pages.
More facts:
- TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
- TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
- TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
- TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
- TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
- The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
- For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
- TheGem is rated with 5 stars and trusted by 50K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hi,
For some reason, theme is not active anymore and also not accepting the license key I have. Even thought the key is correct, it shows “The purchase code you have entered is not valid. TheGem has not been activated.”
Hi, there is a license violation on your side: you are using TheGem on multiple final live websites under the same license. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details.
Dear TheGem Theme Developers
Awesome Theme love it.
Could you tell me how i can add the “Clubhouse” social media account to the social media icons?
Thanks
Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and URL? thanx
Hi, I was reinstall my website and now i have this problem when inserting the key
Problem:
You have exceeded the max. number of activations, allowed by this activation key.
Hi, looks like a license violation, we have replied per mail, please check.
U can unblock my website? i want to use again on my main web.
Pre Sales question Is every design of this theme compatible with elementor?
Hi, thank you for your request. All designs are 100% compatible and built with Elementor
Serious lagging issue when typing in Post which has been occurring for about 2 weeks. Cant even work on my site!! Ticket was opened more than 1 week ago but issue still has not been resolved by the support team. I guess after the 6 mths support expires, I’d be stuck with a not functional theme and would be forced to pay for an extended but super slow support
Hi, we have replied in your ticket https://codexthemes.ticksy.com/ticket/2838959/ that we need an FTP access to check it and didn’t get a reply. Now this should be fixed, please check this ticket and try it on your end. Thank you
Hi,
I want to get visitors to sign up to my site but without using MailChimp … instead using the WP registration system. I’m using the Elementor version of TheGem. I haven’t found a way to do it… can you suggest something please?
Many thanks
Joao
Hi, sorry for this delay. Do you mean newsletter subscriptions, but not via mailchimp? If you mean user registrations, so you might take a look at https://wordpress.org/plugins/wp-user-manager/, https://wordpress.org/plugins/wpforms-lite/ , https://memberpress.com/, https://wordpress.org/plugins/wp-user-avatar/
txs for that! have tried a few things, and it has been an unexpected challenge. WIll give it a go to your suggestions. Cheers
I am getting You have exceeded the max. number of activations, allowed by this activation key. but i am not using it anywhere.
Hi, please use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you
Since activating the child theme “page options” section is no longer available – I can’t raise a ticket either on your support page as envato doesn’t seem to allow me to download purchase code at the moment. help please.
I have sent you an email – thanks
I have sent you an email – thanks
Hi, got your ticket and replied
Again i’m having issues with licence code – please help
Hi, we have replied on your email, please check
How to check a liecne is used on which website?
Hi, please refer to https://codex-themes.com/thegem/documentation/#license-terms
I can see my website electik.com in license manager under globusgro but on the website it isn’t active for updates, it shows that i have exceeded the number of activations and I only have 2 websites and 1 functional! I am adding the License key but it doesn’t activate! Please can I know why? or help me from your end to activate it
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you
Done earlier today and waiting for your response. Thank you.
with the demo sites you provide… do the sites look exactly like the demos, backgrounds, images, etc. included?
Hi, thank you for your request. Yes, demos can be imported in one click and look exactly the same as seen on our preview website, with all images, media etc. all is included.
More facts:
1. TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 50K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hi,
When I click on a filter item after loading the page I get the items linked with that item, but after that when I click an item the site doesn’t load the items.
Can you help me with that issue please?
Kind regards
Some categorie load at the first click, other not, and no categorie load after you selected a categorie…
Hi, would you be so kind to provide your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes so we can check it? Thank you
Hi, I sent you the code and the url 
Yes, sure. You can insert any TheGem elements in this template, you can insert parts of other templates, use TheGem Blocks to insert pre-built page sections and design etc. TheGem is very flexible in this concern.
Hello, I found this template online (I put the link here) is it the same one you see here? I have a client who would like it exactly like that; https://codex-themes.com/thegem/sites/app-landing/) I noticed that this template has no footer. For the privacy law I have to insert the links to the cookye policy and peivacy policy pages. How can I do?
Hi, thank you for your request. Yes, you can easily insert this links with TheGem, sure.
We have purchased this theme 3 times, and has been great until recently. Top bar color won’t change, and a host of other issues. Of course support expires after major updates. Great theme when you have support. After that you are on your own.
Hi, in case of any questions you can always use our contact form at https://themeforest.net/user/codexthemes , just send us a message with your purchase code and your URL. What you describe sounds like a cache issue, we would need your URL to check
First, love your Theme and have purchased several copies for various projects! I am working on a new project where I need two different header layouts; one layout using your “Horizontal” header and the second layout using your “vertical” header layout. I know I can set one as default in “Theme Options”, but don’t see how to change the default header layout on individual pages in the header layout section. Please let me know how to achieve this. I have also created a ticket for this issue.
Hi, thank you, got your ticket and will reply soon
Awesome, thank you
Still Waiting on Support for my issue…
Hi, as we can see your ticket has been replied.
Thanks for the response on my ticket! Excellent support as always!!!
Hi, thank you for your feedback. Please do not hesitate to rate us here on themeforest, it will be much appreciated!
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