679 comments found.
I have a install of version kuteshop.4.0.0 of this theme but i’m unable to install demo data properly.
Hi,
It’s strange!
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
i have make a fresh install of version 4 of this theme but i’m unable to install demo data properly.While installing It also doesn’t show all demo homepages which are mentioned in documentation .
Hi,
Version 4.x, we will update many more new designs and ignore some old designs… You can check the updated designs here: https://kuteshop.kutethemes.net/landing/
We are updating the documentation too. For more help, pls submit a ticket. Thanks!
Home page is not showing logo
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
P/s: tomorrow or Monday next week, I will release version 4.0 for this theme. It is re-done with new source code and updated designs… You can wait to setup that package. Thanks
Hi, I am trying to build a classified website with multi vendor (WCFM). Do you have any demo create for classified ads ?
Hi,
Please check my new updated designs here: https://kuteshop.kutethemes.net/landing/
I will upload the updated package with new source code and updated designs next week. Thanks
OK my theme supports multi-vendors such as WCFM, Dokan,... I will show the demos next week. Thx
Hi Is it compatible with last version of WordPress and woocommerce (WordPress 5.8 and woocommerce 5.5.2)?
OK sure!
Products Category not showing in elementer tab content
Hi,
It’s strange!
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
I bought this theme and didn’t get activation cede!! and for support i must have Purchase code that I didn’t have. what are you doing supporters?????
Hi
Pls use the purchase code (you can download it from themeforest or find it in the email that envato sent to you after you bought the theme) then you can use this purchase code to active the theme.
If you still could not find out it, pls send me an email to : kutethemes@gmail.com, I will guide more detailed for you. Thanks!
Thanks. i find that.
I have 2 question: 1- We want a menu with 5 level subcategory, your theme can support that? 2- Our website is online and we want to install and change them and then set that in the first pate, can we do that with one license?
Hi,
You can setup on the theme on a temporary site. Thanks!
Hello,
I bought this theme in 19 june, 2020. I want to know after I bought this theme, more updated? if more updated please add those updation by code to my theme. Because I already did more changes in this theme. As you see this website will be more popular in Azerbaijan. I need your support to solve it free, I mean to add updation from code. https://online-shopping.az Thanks in advance.
Hi,
I will do a big update in the near future. At the moment, I am working on it. You can update the theme in the future. About your customizing things… pls do it in the child-theme. Thanks!
Hi I already did more works in this theme. How can I transfer these to child-theme? When your update will be ready, I transfer easily.
I will need your support to update from code in my theme. I already did more update. Or I can give you access please support me to transfer to child theme. I will use already my website recently.
I have a problem in this theme, when I enter item which entered in arabic language, that not seen. if you enter عسل جبلي to search in arabic then you will see that not found. Please solve this problem.
Hi,
Pls submit a ticket. Thanks!
Pre-sale question. Do you have any examples of the Multi-vendor sites?
Hi,
Pls scroll down: https://armania.kutethemes.net/armania-landing/
You will see the demos of multi-vendors sites,...
The same with kuteshop
Regards!
Hello, do you have any video tutorial how to install themes and import demo?
Hi
You can check it in the document. If you need any help, my support team will guide for you. Thanks
favicon not showing in public site in elementor theme
Pls submit a ticket. Thanks
Hi. 1. Option: “Sold by:”? 2. Chat live with a supplier? 3. Questions and answers? 4. Other resources, can I add?
OK, you can add/setup other plugins,...
Hello, I need urgent help, I updated the theme and the footer disappears, I have configure my footer but not showing on the pages, how do i bring my footer back please?
Thanks
See the theme option footer image here – https://ibb.co/C6jwYcT
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Thanks!
Hello Kutethemes,
Just realised that there have been changes, leading to some questions I would like to ask for the sake of clarification?
1. Why has the Woocommerce Wordpress Theme been changed to Elementor? 2. What happens to those who have the ‘previous’ non-elementor versions (1.x or 3.x) installed? Will they still be supported? 3. Does Dokan Multi-Vendor come with the new/elementor version? 4. What’s your Skype id? (for further communication)
Awaiting your reply soonest. Thank you.
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Regards Jim
Hello Jim,
Thanks for your response.
I asked these questions for clarification on your upgrade. They are NOT support questions and do not understand why I am required to pay for support to get answers (which is the message I got on following your link), as a customer who has purchased your product.
I am still awaiting the answers to my questions. Hope to hear from you soonest.
Kind Regards.
Hi,
About your questions:
1. My theme supports both of Elementor and WPBakery.
2. With the ‘previous’ non-elementor versions (1.x or 3.x) installed, you should upgrade upto the latest version of WPBakery 3.x. We no longer to support version 1.x
3. OK sure! the Elementor version supports the Dokan vendors and other multi-vendors plugins (you can see the description of this item)
4. You can submit a ticket on my support system and discuss with my supporter team there.
Thanks!
Hello there, How do I know the current version of my theme and how do i update to latest version please?
I noticed my version is with WPBakery Page Builder.
My theme supports both of Elementor and WPbakery
Hello Admin,
I kept seeing this “Your theme (Kuteshop) contains outdated copies of some WooCommerce template files.”, How do I fix this? Very urgent please.
Ok let me double check and update for the theme. Thanks
Okay, thanks. There is another issue I’m facing, my products image display to scroll product images is broken, please advice on what to do, see image on this link – https://ibb.co/zGnLN42 Thanks you.
PLs submit a ticket. My supporter will help you. If it has the same issue on my theme/demo then I will update the package. Thanks
Hi Kutethemes, Configure hosting to install Demo kuteshop-elementor? max_execution_time? post_max_size? upload_max_filesize?
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Thank you very much!
Good day, please must i create support because i want to just change logo, is there no setting to change logo?
You have not bought my theme yet. You should buy it then submit a ticket. My supporter team will help you. Thanks!
I will once am satisfied with what i am seeing
You can change the logo easily in the backend. If you do not know how to change… i will help you
Once i am ready thank you
OK np
I have uploaded your kuteshop demo, All is working fine after demo content import.
1. Only Problem with homepage category not display. 2. Home 1 Slider Not Display (kuteshop-opt-01 this slider not display), But when select other then other slider working.
Check screenshot: https://prnt.sc/10ncwhoplease fix the error, or tell how can i fix.
I sent you mail yesterday at kutethemes@gmail.com
But you didn’t reply yet. Please take action, This is totally bug of the theme.
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
Hi,
I can’t create support ticket, I have sent you mail at kutethemes@gmail.com with my wp admin access, Can you please check your mail and fix the theme bug.
Thanks
Hi,
You bought it from 2 years ago. So you need to extend the support. This is the terms of Envato.
Hope that you understand Thanks
So, You make your theme bug to earn extra money? If the problem is from my site, then surely i will give you payment, But this is totally fault from you coding, So why i give you payment for your fault?
Hi,
My supporter has tried to setup it and it is OK. Do not meet any issues like you said. Please download the latest version then setup follow the documentation.
Thanks
Hello there. my client purchase kuteshop theme but actually he wanted the RTL design but in demo i’m unable to import RTL demo . Can you please tell me the procedure how to upload cuteshop RTL demo? its will be my please if you answer me. thanks
Please let me know ASAP that how can i upload elementor RTL demo. Thanks
Hi,
My theme supports RTL+ Elementor. You can check it here: https://kuteshop.kute-themes.net/kuteshop-landing/
More support: Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you. Thanks!
You don’t understand. I dont find the RTL elementor demo there is all. HOW can i import elementor RTL can you please tell me?
You can check it here: https://tinyurl.com/yalqm2t6
For more detail… You need to submit a ticket. Thanks!
