359 comments found.
Hi,
We try to import one of the demos but we only get Error: Internal Server Error (500) on the import page.
Hello scubaya, Kindly open a ticket so we can help you https://whmcsdes.com/ca/submitticket.php
I recently just bought this theme. When installing the “Startup Demo” pre-made template, i get this error. Please can you look into it?
“Phox-Host plugin requires install intl extension, You must contact your service provider in order to install this extension.”
And the issue is, not everything get’s imported. The header of this specific design uses the “Primary Demo Template: which isn’t what i want.
Hello davidpraise45, Kindly check this tutorial https://phox.whmcsdes.com/docs/elements-have-been-disappeared-after-update-to-version-1-7-6/#phox-after-two in case you still have a problem please open a ticket on our support center so we can help you https://whmcsdes.com/ca/submitticket.php
I’m currently running it on my local machine using https://localwp.com/. Although, I’m using the latest version of php; which is php 7.3.5
please open a ticket on our support center so we can help you https://whmcsdes.com/ca/submitticket.php
is this theme is Nitropack Plugin Compatible? for OPTIMIZATION & CDN
Hello dataarchiva, Yes you can use it.
hello, is your theme compatible with RankMath SEO
Hello Lugayavu, Yes you can use it.
Hi, Before i buy question. Can anyone pay for one of the hosting packages created in your theme? or i need other plugins to make users have their panel to add hosting packages? your demo doesn’t click on order button, is the buying or billing system included in your theme or not?
Hello hamza2222, you will need a Billing system, for example WHMCS. We have a WHMCS Template but not the Billing system.
Hello, I’m getting issue on the WHMCS Bridge configuration. Changing the color of the design is not reflected and the logo is appearing twice. Is there a way to get this solved please, I’m in hurry ?
Hello Mdiomande, we replied to your ticket.
Hi support, Can i get the response here please ?.
Hello Mdiomande, the response may contains screenshots, accounts, so we prefer to use the tickets.
Hi Support, I have submitted a ticket. I need your feedback ps.
Hello Mdiomande, we replied to your ticket. please make sure to have a valid email to receive the tickets update. as we already replied to your all previous tickets. but it seems that you didn’t see our response.
i have this note, in my theme and the theme is no installed correctly: Phox-Host plugin requires install intl extension, You must contact your service provider in order to install this extensio
Hello grobapplatam , kindly check this tutorial https://phox.whmcsdes.com/docs/elements-have-been-disappeared-after-update-to-version-1-7-6/#phox-after-two
Thanks, i updated it, but i still have problem for the theme import
Hello grobapplatam، kindly open a ticket with your problem https://whmcsdes.com/ca/submitticket.php so we can help you.
Does this theme work with enom domain reselling
Hello halosrusty, can you explain more? what type of compatibility are you looking for? you can open a ticket on https://whmcsdes.com/ca/submitticket.php
The new update misconfigured the looks of my domain search forms and now it shows a tiny little box and I can not make it look the same like before…
It worked after clearing the Elementor cache. Thank you!
Domain needs to be searched without inputting an extension. E.g. Putting “google” in the search bar should show all the extensions available, and not until I input Google.com before I see if it’s available or not.
Hello eyrejanett, this feature will be available in the next update.
please send me WHMCS demo logn or SS of whmcs user dashboard. also wants to know dont want to se WHMcs Bridge plugins i have WHMcsPress plugins, is there any problem? still can i use your WHMCS template? urgently send me WHMCS user account dashboard SS or demo…. wanna compare with histiko theme. thanks
- Username: info@whmcsdes.com
- Password: 159357 and you can skip WHMCS Bridge if you don’t want to use it.
without WHMCS bridge i can use the whmcs template from you right? and i will WHMcsPress
Hello hasanmahmudul,You can use our Template without WHMCS Bridge yes.
Hi, do you plan to do a one page checkout for WHMCS to be used in conjunction with this theme?
Hello rodromfruit, i added it to our features list.
Hello,
Now my theme is working fine, we have fixed it.
— We have installed the godaddy reseller plugin and connected with our godaddy account. and I see all the godaddy products are coming inside the godaddy reseller as a product list.
My Question is that, Still we need to use Godaddy API, why do we need it? as I see in your theme you have provided an elementor widget option for inter godaddy API details.
https://phox.whmcsdes.com/docs/domain-search/ https://phox.whmcsdes.com/docs/elementor-widgets/Is we still need to add them while I see godaddy reseller plugin installed and showing product mean we can just show those products on the front end site and we have nothing to do, as godaddy taking care of all like cart, checkout and payment gateway also we using godaddy only.
So I think we do not need an API key to add? Please clear this, and guide me in detailed steps.
Thanks!
Hello affraz, we replied to the ticket.
Hello, I was able to install theme without issue on my site jetxt.com, however when attempting to import the theme template I encountered a 500 and 503 server error. very frustrated as I have tried this 3 times and have had to delete my entire wordpress install multiple times. Please help me correct this or I will have to request a refund.
Hello smokersheaven, we replied to the ticket.
Thank you, I responded and to the ticket and provided the credentials.
SUPPORT IS VERY SLOW WITH THIS DEVELOPER. Theme installed fine, the theme templates caused errors and wouldn’t install(which make this theme useless). followed all documentation provided and still having issues. I’ve had no issues installing or importing theme templates on any of the other 3 leading WHMCS Themes here on Themeforest. Kind of frustrating when you have a theme and can’t even install it.
Hello smokersheaven, our response duration is one business day, as mentioned here on ThemeForest support policy, and our team check the problem for you. you will receive the updates via the ticket.
I can see since 1 year you promised for RTL did you switched it to RTL?
Hello iegyi, for sorry we still have a lot of features that must be done before RTL.
Hi, i installed the whmcs template but only keeps loading and dont show anything, screenshot: https://www.photozi.com/image/image.71asK
Hello mercadeoshop, Kindly open a ticket with your current WHMCS Version https://whmcsdes.com/ca/submitticket.php
Ok, i just submited
Hello, When I installed theme then i am getting this kind of error.
https://hd.xtrazcon.com/Error: below. This page isn’t working hd.xtrazcon.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTSTicket Created #289110
Hello affraz, we will complete this through the ticket.
hi, how to activate this theme
Hello, what is this? this is error comes while installing
https://hd.xtrazcon.com/Fatal error: Uncaught Error: Undefined constant ‘INTL_IDNA_VARIANT_UTS46’ in /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/IDNAConverterTrait.php:141 Stack trace: #0 /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/IDNAConverterTrait.php(115): Pdp\Converter->transformToAscii(‘a\xC3\xA9roport’, 0) #1 /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/Converter.php(119): Pdp\Converter->idnToAscii(‘a\xC3\xA9roport’) #2 /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/Converter.php(132): Pdp\Converter->addRule(Array, Array) #3 /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/Converter.php(70): Pdp\Converter->addRule(Array, Array) #4 /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/Ru in /home/hdxtrazcon/public_html/wp-content/plugins/phox-host/includes/elementor/libs/domain/php-domain-parser/IDNAConverterTrait.php on line 141
Hello affraz, Kindly open a ticket on https://whmcsdes.com/ca/submitticket.php so we can help you.
1, Well In your theme one tab called system – its asking for ICU version, that I see differ and I asked my hosting people to increase version they said it not possible, So may be I will buying VPS server. but not sure is that exactly the issue, Is that because of ICU version?
2, Or your plugin called phox-host? because when we deactivate this plugin then at least site opening.
3, But Still I see even on my local your content is not showing, only image comes.
Yes the problem from ICU, to help you we will need you to open a ticket so we can provide you with the details.
Ok, But as you said you soon going to update the new version? so when you going to update, we are planning to go live by coming week.
the update not related to the ICU Version, it’s related to GoDaddy plugin. it will be available within a week.
Ok, I will resolve the ICU version Issue with my hosting provider.
And I am waiting for your updated as we going to use GoDaddy plugin so please update your theme soon so we can use, I will be waiting till your update, try sooner…
FYI, I wan to use this theme option so please include your GoDaddy update for this option as well.
https://phox.whmcsdes.com/classy/Try to update as soon possible for GoDaddy supporting version. I am eagerly waiting .. Thanks!
Waiting for your update on Godaddy plugin to work. Please do fast, as we are waiting to launch our website?
we already mentioned before that the update will be available within a week.
Good, I will be waiting, hopefully this week you can make it happen.
Hello,
I just bought, without checking about GoDaddy, now I see in some comment about GoDaddy.
Any way we going to try now, We need our GoDaddy WordPress reseller plugin to work.. As we must need this working. If GoDaddy reseller plugin not work with your this theme then I will ask for refund, I am telling you in advance.
Our main work is GoDaddy reseller plugin must need to be compatible with your theme? if not then guide me.. Thanks!
Hello affraz, We are working on it to ensure the comptabilty with it. and within a week there will be a new update for it.
