Discussion on ZikZag - Consulting & Agency WordPress Theme

Discussion on ZikZag - Consulting & Agency WordPress Theme

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163 comments found.

Hi, can you tell me how to change the “search result” page please ? i don’t find… thanks a lot !

Hi! This question is related to support. You need to submit a ticket to our support forum regarding this request. https://webgeniuslab.ticksy.com/

I bought this theme, installed it on my localhost, trying to deploy on live server, everything is messed up, tried deactivating and activating on the live server, nothing works, it is so frustrating

Thank you for the submitted ticket to our support forum. It is the faster way to get help.

Hi I purchased a theme and it was working fine but suddenly its layout is distorted, I have updated the plugins but it still showing the same. www.fortuneanalytica.com

Please somebody help, what to do now.

Your site looks well.

Hello,

Just bought the theme and have downloaded and installed the theme but for some reason Revolution Slider did not install and getting this message “Destination folder already exists. /home/underjob/underjob.com/wp-content/plugins/revslider”

Another thing – I know you have 6 demos to choose from but it did not give me the option to choose the demo and just installed the 1st demo, when I use the demo importer. Also footer is missing and don’t know how to add the footer?

Thanks in advance and I look forward to hearing from you soon.

Thank you for the submitted ticket. It is a faster way to get help.

Hi, the theme is version: 1.1.10 but the Zikzag Core version is 1.1.7 and when i try to tun Elementror Updater i get an wordpress error. You must send me the new version on the ZikZag Core plugin? When you will update theme. Pls inform me Thanks

Did you find an answer in your mailbox?

no, no anser yet and its a theme issue i think i cannot create ticketWhen its possible to make an update? Thanks

You can’t create a ticket because your support period is expired. You can extend it. Besides, we have checked the issue a few times and can’t find the issue. It works well on our side.

My sitemap is not working properly after test.com beside of my pages names is showing like this

<url> <loc>https://www.test.com/9/602769xx8814</loc> <lastmod>2021-08-18T16:52:37-05:00</lastmod> <changefreq>daily</changefreq> <priority>0.1</priority> </url> <url> <loc>https://www.test.com/9/724868oo24447</loc> <lastmod>2021-08-18T16:52:37-05:00</lastmod> <changefreq>daily</changefreq> <priority>0.1</priority> </url>

yoast is deactive and in root folder there is no sitemap but some how it still appearing

i also try to upload external sitemap but it delete automatically from my root folder

Hi! Do you have a purchase code? You need to submit a ticket to our support forum.

hola estoy utilizando una licencia compartida y me da error al descargar la plantilla

hello i am using a shared license and i get an error downloading the template

Hi! Unfortunately, You aren’t marked as our client.

I´m facing Issues regarding caching with wprocket. Is it not compatible?

It worked before but now with wprocket CDN activated every time I flush the cache it breaks my website.

Hi! You need to submit a ticket to our support forum regarding this question.

Hi, I purchased the theme couple month back and used it, I just noticed you added two new home (Home 5 and Home 6). Is there anyway I can just import these two pages to my website without changing anything? Thanks

Hi! We strongly recommend installing the demo content in a clear WordPress environment.

Is there any plan to add the option for VIDEO portfolio?

Hi! You can add everything to the portfolio inner page.

Hi, we deactivated theme by mistake and when trying to activate again with same code on same website, getting error “THIS PURCHASE CODE ALREADY REGISTERED” how to fix it?

Please check ticket,thank you.

How to configure WGL TABS (on mobiles) Click on Icon than smooth scrolling on text?

Please ask this question to our support team through the forum.

Hi,

I purchased this theme and loved it! Since this is a feature request i’d like to post it here instead of privately on the support ticket.

1) You already provided an option to minify the JS/CC within the theme admin, However it’s not actually doing its best. Is there anyway you can spend some quality time to make this theme faster, bloat free, Google font self hosted to load faster? Because this them itself ( even the demo ) showing so much issues on page speed ( Google Page speed, GtMetrix )

2) Most of us installing multiple plugins for each features, is there any option you can focus on restructing theme focusing on Google Core Web vital friendly ?

hey does the template have more optons for the footer? as the one in the preview doesnt allow you to navigate through different pages

Hi! Yes, please contact us via the support forum. All details will be provided.

Since yesterday, i have been tryinig to import the demo file, yet it has continue to fail. continue saying ‘There was an error importing demo content. Please reload page and try again.’

Hi, please submit a ticket to our support forum: https://webgeniuslab.ticksy.com/

I cant see anything related to Gtmetric or SEO to know how well is well is build

Hi, gallery lightbox at your template stopped working after WP or Elementor. If I click on thumbnail in basci elelmentor gallery there is only background without picture…

Hi! You just need to update theme and all bundled plugins.

Hello, i have a question…For the old customers which have the old designs but we need some elements of the new ones , how can we get them? Do you have any seperate xml import filles?

Hi! Unfortunately, we don’t have a separate XML file. You contact our support specialist via the support forum regarding this question.

Hello there,

Which version of Elementor does this theme use, Pro or Free?

If it’s Pro version, does your price include the license of Elementor Pro as well?

In case there is an update to the Pro version, do I need to pay any extra fee to update?

Thanks in advance,

Hi!

Our theme works with the Free version. The theme has a lot of features, so you don’t need to buy Pro.

Pre purchase question :

Hi, Our existing site has yellow theme. would it be possible to replace orange colour to yellow through out the site ? anywhere orange has been used in existing demo site.

Hi! Yes, you can easily change colors with the options.

I would like to request the PSD files for images.

Thanks for the patience. Please check the ticket for further info.

Thanks

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