2265 comments found.
Hello, I am having a display problem. Images display correctly on Mozilla and Google Chrome, but they do not display on Safari …
That’s weird, let us check what’s wrong there. Could you submit a ticket please, we’d love to assist you 
Does the Sticky Header work in mobile?
Do you have a Smart Sticky Header for both desktop and mobile? One that disappears when scrolling down and reappears when scrolling up?
I really need these features for a client.
Yes, sticky header works on mobile and the more sticky options are on the way
Does the mobile header also act as a smart sticky (disappears when scrolling down the screen and reappears when scrolling up)?
Using Elementor, on mobile there are 2 headers/logos. The custom header and another from the mobile navigation setting…
Hi there,
Thanks for your message.
The custom header should be hidden on mobile. Could you please submit a ticket with your login details? We’d be happy to help you.
https://liquidthemes.freshdesk.com/support/tickets/new Cheers, TeamLiquidThanks, fixed it
One more thing. When I copy the liquid particles with images from the testimonials demo and use it somewhere else, the particle images are doubled. Hopefully you understand what I mean. I guess I’m missing something somewhere. Would be great to know how to fix that.
we’d love to help you, could you submit a ticket for this please?
Hi , Great Theme!
Thanks! Glad you like it!
Team, just checked the demos on Page Speed Insights by Google and the numbers are really on a very downside. Will the future updates will solve at some level on this.
We have the best performance, even we hit 100% on some of the demos
I installed the theme but major problems with the menus etc. Contacted the author but still no answer after 24. I also took the additional assistance. I have an urgent need to start with the project. Sin. If I don’t solve it, I will ask for a refund and change the author.
Ticket #9141
Glad it’s fine now, feel free to submit a new ticket whenever you need so
Hello. There is no contact page and contact form in this theme (Retail shop – Ecommerce). Can it be added?
Hi there,
No worries You can add pre-built contact pages or create your own in minutes.
Please let us know if you need further information.
Cheers, TeamLiquid
Hi, we made google map settings and api validation as in your instructions. However, it did not work in any way. The module used over the other iframe works, but the module with more than one pin feature does not work. Our Google settings are correct. How we can solve this problem ?
Hi there,
Thanks for your message.
Could you please submit a ticket with your login details? We’ll check the console to see what’s wrong.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
will all demos still be released for Elementor? or only that for now avaible?
Hi there,
No worries. We’re still adding new Elementor demos. A new update is coming soon
Cheers, TeamLiquid
Could you make WooCommerce layout full width?
Hi there,
Thanks for your message.
Have you tried using our custom product page function? You can build full width layouts thanks to the custom product page builder.
Cheers, TeamLiquid
Just purchased – how do you activate ConvertPlus and Ultimate Addons? When it prompts me to activate > Sign up and Activate > it routes me to BrainStorm Force’s website and tells me I don’t have a valid purchase.
The theme page states that these Premium Plugins are included for FREE. Are they not?
Same thing for Slider Revolution.
Hi there,
Thanks for your message.
You don’t need to activate any of these plugins since they are bundled with Hub. You get them for free when you buy Hub. Here is a useful article: https://docs.liquid-themes.com/article/198-should-i-activate-register-premium-bundled-plugins
Hope this helps.
Cheers, TeamLiquid
Invalid code when trying to register the theme like everybody here
-> Ticket #9093
We must start with the website and without validating the code is not possible. Please, give me a quick answer!!!
Hi there,
Sorry for the inconvenience, since yesterday it’s already fine.
However, considering you might have WordPress cache, we have sent you the solution via ticket.
Please follow the ticket
Cheers, J
Invalid code when trying to register the theme.
Same as the author above me, this was quite urgent, and thought the ticket would be resolved in 24h.
We believed that this author would response faster looking at reviews but are disappointed now.
Ticket #9091
Your website is inaccessible due to 2FA login.
We appreciate if you make sure your website is accessible when submitting a ticket, otherwise that cause further delay.
Bought 2 licenses for Hub template. One activated successfully but having issues in header. Raised a ticket no response.
One more license activation itself is not working. Says Invalid code. Raised ticket for that too, no response for that as well.
This was bit urgent for us and we believed that this author would response faster looking at reviews but am disappointed now.
I can understand how urgent the bits are and sorry for the inconvenience.
It was due to maintenance 25/08/2021 and since then it’s fine.
You might still experiencing this due to WordPress cache, we want to investigate but your credentials do not work.
We appreciate if you make sure your website is accessible when submitting a ticket, otherwise that cause further delay.
Hello, Can you please share a list of demos that are made with Elementor? Thank you.
The first 30(ish) demos on the landing page are already there. And the numbers growing constantly.
Thank you for your reply. I purchased the theme. As I see you are putting good effort behind it. Please will you make some Digital Agency Demo in Elementor? Thank you.
Hi there,
No worries, but we’ll keep adding new demos to Elementor. However, we don’t have a demo called “Digital Agency”. Could you please share the demo link?
Cheers, TeamLiquid
Hi, two problems today….
1: Your server was unable to connect to Liquid Themes API server. Please check with your hosting company if the connection to https://api.liquid-themes.com is blocked in the firewall or network setup. ( Only today )
2: Purchase code is invalid. ( It was registered days ago without this problem)
Other people in the last few comments have the same problems
Hi Diego,
Could you please check now? All should be fine. Both issues were temp due to server maintenance.
Cheers, J
Hi, Import demo it works, but Purchase code Is invalid
It’s cache, please submit a ticket. We’ll explain how to do
I send it, Ticket #9123.. Thanks
Glad all is good
HUB – Invalid Purchase Code. I have just purchased your theme. I am not able to register, and I am not able to open a ticket. Please advise. Thanks.
Sorry for the inconvenience,
It was due to maintenance and should be fine now.
Cheers, J
I can’t Install the Demo Content… It shows: Your server was unable to connect to Liquid Themes API server. Please check with your hosting company if the connection to https://api.liquid-themes.com is blocked in the firewall or network setup.
It should be fine now.
Importing Demo Content doesn’t work with WP 5.8. Neither for Elementor or WP Bakery Builder. Ticket #9065 was created two days ago. Nothing happened…
Now it says that my purchase code is invalid, after it was registered sucessfully for 2 days. WTF?!
Sorry for the inconvenience. It was due to maintenance, it’s should be good now. Please follow the response for your ticket, we’d love to help you.
Any solutions for messy footer on mobile? We try to constumize footer and no issue especially when we look from mobile view on elementor. But when we open from all of mobile type the footer is override. Please give some suggestion to make footer look beautiful. Currently we remove footer section on our website
Hi there,
Could you submit a ticket please, we’d love to help you
Cheers, J
