242 comments found.
Can i add other payment gateway such as “paystack” that was not previously included in your theme payment gateway options?
You want to use it for LearnPress or WooCommerce? Thanks
For Learnpress
Alright thanks! Pls, i want to order your theme right now, however, I am not able to pay with PayPal, because its not allowed in my country.
How can I order your theme using my debit card?
Please try to read – how do i purchase an item -
https://help.market.envato.com/hc/en-us/articles/203269700-How-do-I-purchase-an-item-i have made the purchase with help of a tech friend’s paypal account
Ok thanks
need to install the theme on another domain, will i need to buy another license key?
if yes, is the price different from the original theme price
Price will be same and you should purchase another license
o.k
But, you ought to reduce the fee for me buying the second key.
It’s not possible
O.k
Thanks for understanding
I will get money then to make purchase for another key to use!
One more question please, can we make the course materials in the theme (e.g course video & PDF files) downloadable by the students whom enrolled for the course?
Or they can only watch the course online/on the theme only?
I want to see if students can be able to download the courses they paid for?
one last question pls, can i be able to customize a particular section for online quiz only, that will not have course content at all.
Because, i had plans to set up “Online Practise Test” interphase for some students that will be visiting the website.
Which LMS you are using? Thanks
The one that comes with your theme now?
Learnpress quiz related with this course. Thanks
One more question please, can we make the course materials in the theme (e.g course video & PDF files) downloadable by the students whom enrolled for the course?
Or they can only watch the course online/on the theme only?
I want to see if students can be able to download the courses they paid for?
We have used learnpress free version that you can’t achieve it. But you can check their pro addons and can talk theme if they support something with premium https://thimpress.com/product/learnpress-pro/
Alright, what about setting up group class in the theme?
Do you mean one course assign to some specific students? Then check this video. Thanks
thanks!
Welcome
url is https://www.ta2sees.com
Ok
i have installed the wpbakery demo and it has a lot of issues it doesnt look like the pictures i have seen before purchase please reply as soon as possible a lot of work is suspended, thank you.
Can you please send mail to our support with your site admin access we will check soon
hello i want to know if theme compatible with q translate plugin ?
Our theme compatible with WPML and it should be work at q translate also. Thanks
theme support Arabic language right?
Yes
I uploaded your demo content as mentioned in documentation (automatic load), but I find missing pages and missing images with some css issues.
Please how i can solve This , my website url : http://jissralnajah.com
Using this link https://themeforest.net/user/rs-theme#contact please share your site access and issues we will fixed it. Thanks
I sent you my website access , please i’m waiting to solve the issue
Okay we will check and update you.
Thanks , i’m waiting for solving the problem
Already, replied you. Your installation URL not working. Please reinstall your site setup so we can help you
I replied in email , that it was just a host temporary issue , now you can access the website and look for missing theme demo files.
In browser network console , you can see missing images and css files after loading demo content .
Ok
the demo content is full of bugs, it spits the capacities of the servers, I even try in localhost and I waited for the loading which took more than 1 hour without any success
please can you give me a lightweight version of demo content ?
I will check and update you. same installation and access same so we can check it
Please give me your support url or support page , where i can raise our questions, we are getting issues, please guide.
Hi, Please guide me how to refund my money as the theme is not working properly and i haven’t much time to seek all the time of codes etc, i do not want to this theme, please guide how to refund my money.
Sir already give you lots of support still what problem you are facing please send us mail we will fix sure. Thanks
Sir, I sent you but my problem not solved , request you to please guide how to refund the amount.
I will check your all mail and will solve issues sure. Can send mail again with all issues together please. Thanks for your patience
can we use images which you provide in your demo theme.
Yes you can. Thanks
ok, Thanks
You are welcome
This is just worst, only single demo import is support, having bugs also, showing lots of errors while import.
Sir there all demo home pages combination. After import demo data you can make any home page to your default home. What’s error you are getting sir? Many user using this without issues sir. If any problem we can help you if send mail to our support. Thanks
something wrong with your theme code, i deleted all wordpress site and fresh install, but showing errors, how can i get full documentation of your theme.
Getting error
New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates
New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates New AJAX call! [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates—Importing widgets—
Sidebar :
Search – Search – Imported Eshkool Recent Post Widget – Recent Post – Imported Categories – Categories – Imported Recent Comments – Recent Comments – Imported Tag Cloud – No Title – Imported
Sidebar Courses :
Eshkool Course Caegory Info – Courses Categories – Imported lp-widget-recent-courses – Recent Courses – Site does not support widget
Footer Top One Widget Area :
Text – No Title – Imported
Footer Top Two Widget Area :
Text – No Title – Imported
Footer Top Three Widget Area :
Text – No Title – Imported
Footer One Widget Area :
Text – No Title – Imported
Footer Two Widget Area :
Eshkool Recent Post Widget – RECENT POSTS – Imported
Footer Three Widget Area :
Navigation Menu – OUR SITEMAP – Imported
Footer Four Widget Area :
Mailchimp Sign-Up Form – Newsletter – Imported
—ocdi/after_import—
Hello, for this warning you don’t facing problem. Did you install WooCommerce before import demo data. Share your URL we will check if some thing missing
Hi Demo content not import, I am waiting for 60 min still loading
After 60 min Show message, Import Failed Whoops, there was a problem importing your content. Error: error (500)
Please check below settings with your hosting then try again
Recommended PHP Configuration Limits Many issues that you may run into such as: white screen,400 error, 500 error, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own using cpanel, or contact your web host and ask them to increase those limits to a minimum as follows:
Max_execution_time 300 Memory_limit 128M Post_max_size 54M Upload_max_filesize 128M
How can I insert the footer contact like in your demo?
From widgets you can do it. Footer top widgets you can do it.
Why on my website is this element – OUR HISTORY OUR MISSION OUR VISION – different from the demo? How to solve this?
Send mail to our support with site url with access we will look it.
Hi There, I am trying to change the layout header and it is not getting applied. It is just showing that it is saved but nothing is changed.
Hi, if you check inner pages it must change problem facing only home page. Go to edit home page bottom of editor you will get option header settings please make header layout default
I tried to integrate Stripe payment with Learnpress courses, but did not found any option in the payment section of Learnpress. Do I need to buy separate add on for this?
Yes, you should purchase learnpress stripe payment add-on.
Tomorrow we will update the theme. This is happening because Learnpress plugin added more update to latest version. We are working on it. Please bear it till tomorrow. Thanks
What will i have to do when the pluging updated.
Share your site URL with access so we can see what we can.
Please check course carriculam dropdown section not working. I have addes lessons still not showing anything.
Please share your admin access to our support we will check it. https://themeforest.net/user/rs-theme#contact Thanks
I have any problems yet. May I add you on Skype: pixel.kreative? First: How can I create a login/register page?
Hi, go to learnpress setting then under profile tab you can chose which page will be profile page. This is page will be login/register form.
i ask you refund my money but you not refund my money before i buy templates i ask you will work my own language you comfirm i dont have to buy any plugin or use any code ready to use my own language but now i pay install and templates im not happy i can not use my own language im asking you refund money buy your are not refund my money please refund my money full
Hi, Our theme and plugin has pot file. So you can easily translate theme to any language. You can just use loco translate plugin and you can translate everything. Lot of user use this theme and make website there own language. Thanks
you did not mention to use loco translate after i buy templates now you wnat me to use loco translate i did not buy teh templates use any other plugin use loco translate i ask you to refund my money but you are keep ignore my refund
Loco translate for translate theme custom text only. Other all text can change from admin. Thanks
why dont you tell me before i buy the templates i have to use loco i did ask you so many times im asking you to refund my money so many times you are ignoring refund my money
Sir I told you. You can translate your own language. Loco translate is a plugin that can run pot file nothing else. You can use also pot editor if you don’t want to use plugin. Plugin just help you translate text that’s all.
i have buy the templates was not use my language i can not i have to use loco translate you dont say your templates use translate to use own language i ask my installition refudn and you are not give me back you just waste my time and not refund my money i will complain all over social media google i ask you nice way to refund my money you waste my time and now you dont refund cool people will know you are not refund installition money back
When I import Demo data (Elementor) not WP Bakery have an issue. And i check log files shown below
—Upload files—
Customizer file was not uploaded. Error: No file provided.
—Upload files—
Redux file was not uploaded. Error: No file provided.
—Upload files—
The import files were successfully uploaded!
Initial max execution time = 300
Files info:
Site URL = http://webserver/web/lape
Data file = H:\web\lape/wp-content/uploads/2021/05/eshkool.wordpress.xml
Widget file = H:\web\lape/wp-content/uploads/2021/05/eshkool-widgets.wie
Customizer file = not defined!
Redux files:
not defined!
—Importing widgets—
Sidebar :
Search – Search – Imported wpb_widget – Recent Post – Site does not support widget Categories – Categories – Imported Recent Comments – Recent Comments – Imported Tag Cloud – No Title – Imported
Sidebar Courses :
course_category_widget – Courses Categories – Site does not support widget LearnPress – Recent Courses – Recent Courses – Imported
Footer Top One Widget Area :
Text – No Title – Imported
Footer Top Two Widget Area :
Text – No Title – Imported
Footer Top Three Widget Area :
Text – No Title – Imported
Footer One Widget Area :
Text – No Title – Imported
Footer Two Widget Area :
wpb_widget – RECENT POSTS – Site does not support widget
Footer Three Widget Area :
Navigation Menu – OUR SITEMAP – Imported
Footer Four Widget Area :
Mailchimp Sign-Up Form – Newsletter – Imported
—ocdi/after_import—
I tried both manual and automatic
how to create a login Register page
We replied you via mail. Thanks
hi sorry im little confused template including WPML language full yes? i ahve bad experiance buy temlates another companybut not inclifing they say can work with WPML multi language just chekin please full language yes can use course lernpress and olso please do you have simple website template setup WPML Ready i can check it please thank you very much
Hello, I need help. My freelancer bought this theme for me and charged me for the theme and built the website. I have few issues which I want to resolve. Before I start the issue discussion, How can I assign license to myself. He gave me 36 digit license code only. Can you please help ? I have to make final payment to him tomorrow. Do i need anything else from him to continue the support from you. Do you have any phone support?
Hi, purchase key is enough to get support form us. We don’t have phone support. We have mail support and you can send mail from this link https://themeforest.net/user/rs-theme#contact