1295 comments found.
I have a question related to Sidebar Cart Shopping and Event AddtoCart Facebook.
I noticed that some themes happen this, others don’t.
Well then I noticed that every time I add a different variation to the cart it duplicates the facebook event “AddtoCart”
however this does not happen in original shopify themes, even using the cart mode in the sidebar.
could you give me any guidelines to follow and fix this in this theme?
Hi! could you please open a ticket at https://support.the4.co/ so our team can check it for you. Thank you!
Do this theme support rtl , could I customize buttom navigation bar , could I add but now now button to Product page ?
Hi! Thank you for your questions.
1.Yes our theme supports RTL language, you can enable the option in Theme settings: https://prnt.sc/1qpg0gi
2.Yes you can do it: https://prnt.sc/1qpg4zl
3.If i understand correctly you mean is Buy now button on product page. If right yes you can do it : https://prnt.sc/1qpgh4y
Is it necessary to. Check the box of agreement when I click on add to cart
It is no needed, you can take off the checkbox here: https://prnt.sc/1qphhos
Look forward to seeing you as our customer 
Sorry for lot questions , but can I remove ad to cart button and just keep buy now button , and can sort payment methods to be cod first then credit card second ?
Completely understandable that is obvious, you should check carefully before you buy
Yes we can help you remove ATC button. It is very easy to do with a little css code.
Yes we have option to sort the payment methods: https://prnt.sc/1qpi1w7
Free trial is available ?
Sorry the free trial is not availale. You can check our demo here: https://kalles-demo.myshopify.com/
Regards!
Hi The4,
I just purchased this theme, it seems very nice, I am having trouble getting the logo to show though for the Spa layout, using Header 4. I have added a logo in every place for Theme Settings, but does not show.
I was using a different layout and the logo worked fine.
https://ipmfoods.myshopify.comAny help would be appreciated.
Thanks in advance,
Todd
I figured it out. I removed the logo-blue-svg text that was there by default in and the logo now shows.
Hi! you are right, remove the Logo SVG name is needed . Thank you for choosing our theme and stay safe!
hello, I bought your theme already but Ive noticed its been a while since the online 2.0 has been out and you guys said soon, but now I’m wondering what date exactly is soon? I would like an estimate, a more clear date on when it will be ready? 
thank you
Hi, Yes have lots of work to be done and the EST time of completion is October. Thank you
Hello, If I buy this theme can I add extra apps from my shopify Apps store? For example I would like to add Appstle subscriptions for accepting recurring payments.
Hi! Yes you can .This is the theme for Shopify.
Hi, can you explain what are the differences between kalles and gecko in terms of features? we are mostly interested in all the lookbook/shop the look features. From the demos Gecko seems to us a bit more elegant in terms of design (we work with boutiques, also with large inventories), but Kalles seems more complete in terms of features.
Hi, the most different between Kalles and Gecko is the design. Kalles have a modern design and Gecko have a classic design, all features are same for both….
Hope it makes sense 
thank you for the quick reply
It’s my pleasure, hope to see you as our customer
Hi Team,
In the metafields product editor, the Size Guide image and html section is not showing at all? Please see photo below.
Please advise as we would like to use a different size guide for every product.
https://ibb.co/42Dn9CDThanks Steven
Hi Steven, can you please help me open a ticket at https://support.the4.co/ so my team can check it for you?
Thank you
Quick question team – kalles theme when loading an image on screen or loading a page shows an infinity symbol, can i change it to my comapny logo? if yes can you direct me how to get that done?
Hi! Yes you can use your image, you can change it in Theme settings->STYLE&COLORS: https://prnt.sc/1qb4ndi
Done! Thanks!!
Can you give me the main difference between this theme and Gecko? Both seem to have similar features however I do not find the main ones that differentiate.
Also does your theme include an auto converter for currency?
Do you work with the Uplinkly Translator app? If so, is there a way to embed it into header menu rather than have a floating button (have a selector…)
Hi, the main different about Kalles and Gecko is a design, Gecko focus on classic design and Kalles focus to modern design. Our theme included auto currency by country. For translation app, our theme is compatible with multilingual app so you can use it to show language bar on header.
Thank you
Ok thank you for quick response, so to confirm all features are the same in Kalles and Gecko however the design is different?
Which theme would you recommend for women’s fashion, large catalog, dropship? Kalles or Gecko?
Ok thank you for quick response, so to confirm all features are the same in Kalles and Gecko however the design is different? => Yes and some special sections will be different (as they are different about the design)
Which theme would you recommend for women’s fashion, large catalog, dropship? Kalles or Gecko? => I recommend you use Kalles
Thanks
Hello, I want to add a “XX% Saved” and/or “You save $XXX” next to the price on the product page. is there anyway you can help me do that?
Hi! the sale label is available and show above the main product image (https://prnt.sc/1q6kpo4) so i think it is clear enough. If you still want to add the label “XX%” next to the price, you need to customize the theme. Please email us to the4studio.net@gmail.com. Thank you!
Here is code you can try: https://prnt.sc/1q6oyym
Hope this helps
Team – I have mailed to your gmailID and raised a ticket as well – it’s been over 2hrs – what is your TAT for response? is there a chat or something that I can get access to?
Hi! we will check and give you reply soonest. No worry
Ready to buy but when 2.0 store rollout will I be able to update it? And any information when this will be available approximately?
Hi! Yes you will be able to update your theme for Shopify 2.0. We’re working hard to get it done as soon as possible and give the easiest way to update
Thank you, buying and installing it on my shopify
thank you for purchasing our theme . Wish you have a nice day!
Hello, are you guys working on an update for online store 2.0?
Yes, we are working hard on it
Hello. Setting up shopify and considering this theme.
Will it work well with currency BGN and main payment method Cash on Delivery?
Also is it possible to translate manually everything from English to Bulgarian?
Is it possible to check few shops that use the theme – real shopify example?
Thanks in advance for any answers.
Greetings, Stanimir
Hi! Thank you for contact us here and hope you are well
-The theme works fine with currency BGN (screenshot for example https://prnt.sc/1pdvqov) and the theme works fine with all Shopify payment methods.
-Yes it is possible, you can do it in Actions -> Edit languages.
-Sorry but we are not allowed to sharing the customer informations, but thousands of customers have been using Kalles theme and you can check our demo here: https://kalles-demo.myshopify.com/
Best regards!
Hi, I’m willing to buy this theme for my website which support English and Arabic. Can I use any of the demos for RTL ?
Yes, you can use rtl for any demos Thanks
Thanks. and also it does provide language selector ? when I switch to Arabic, it will automatically change the language and the layout to RTL ?
Yes, please try this demo https://tppr.me/tz0A7
Thanks
Have been unable to add This theme to my new store, even though I have deleted it on my old store, it still shows that its active, please someone get back to me, I have been working on this all day.
Hi, please email us to the4studio.net@gmail.com so we can help
Thank you
I did, I sent an earlier email, no one has replied
Please send us again, maybe your email come in midnight or it request to open a ticket because we are not support by email. Thanks
Hi there，I set the “Swatch image variant”, but the variant image is not displayed on the product page and the “Quik view” page. What else do I need to set?
Thank you very much for your reply! That’s how I did it, but it didn’t work.but the variant image is not displayed on the product page and the “Quik view” page.https://prnt.sc/1ni7kcz
Could you please open a ticket at https://support.the4.co/ and send me your ticket id. I will take a look and help you. No worry
Hi, there probably is a bug for the AR-function on IPhone. Opening a product only shows the AR-icon at the bottom right on the main image. Going back and returning to the product shows the icon on all images (also on the 3d models).
https://gaidrahome.it/collections/divani-letto/products/divano-ajar-felis-stile-moderno-contemporaneo-angolare-in-diverse-misure-prezzi-scontati-1It also would be great if it would be possible to assign a different 3d model to each variant.
thnx in forward, Best regards!
Hello there! I hope you are doing great! Please help us open a ticket at https://support.the4.co/ we will take a look and help you. Stay safe!
Just saying that there is a bug.. it will be for all your clients not just for me.. i wanted to clarify that on the first access of the product, the icon is only hidden for the 3d models, not for the other images.
For the variant task.. are you going to made a modification to the code if I’ll open a ticket? are there additional costs for code editing?
Hi, I understand your wish but we have re-read Shopify’s development documentation and found that Shopify currently does not allow AR configuration for each variant. This is not an issue from the theme side as we follow Shopify’s instructions, Shopify itself doesn’t support this feature yet so you can’t use it.
Hope it makes sense
I see, thnx. What about the bug on the Iphone that the AR icon is not showing up on the 3d models on the first access?
Hi, this is a pre buy question.
In the product page, the scarcity bar that tells the customer how many items are left in stock, can that be modified or customized to say how many items have been sold in percentage? For example is 3 out of 10 items were sold, it will display 30% Sold.
Thanks
Hi, you can config to set how many product you want to show, it can show the fake or real in stock number in scarcity bar.
Hope it help
Hi, i think you miss understood, i want it to say “30% sold” instead of 7 items left
Hi, I afraid it isn’t possible 
Hi team,
We love your theme, we are using Fashion Vertical demo, we want to add more than just “Menu Items” Is it possible to add HTML? and can we also change the menu from being according style to a mega menu design where the menu opens to the right upon hover?
A good example is https://www.abiinteriors.com.au/ – the menu dropdown opens to the right.
Thanks Steven
Hi! Thank you for choosing our theme.
On Fashion Vertical demo the theme only supports dropdown menu type, doesn’t support mega menu type. With other demos theme supports mega menu and add HTML, you can see screenshot for detail (https://prnt.sc/1n7s8zf). Best regards!
Hi there,
Thanks for getting back to me promptly. Are you able to add some custom coding for us?
Thanks Steven
Hi Steven, please email us to the4studio.net@gmail.com to discuss more
Thanks
