1276 comments found.
Hi, I wrote you a private message #9139 five days ago. May I ask you to have a look at it?
I see my colleagus already sorted this out 
Yes it’s in progress now Thank you!
Hey, now over one month I am waiting for a solution for my problem. I EXTRA renewed my support. I submited several tickets under: https://liquidthemes.freshdesk.com/support/tickets/new. But still now answer. What is that? The header of my website is not responsive. In mobile version I cannt see the cart and the search button and the logo is not centerd.
Hello author, nice theme. I had to say the rtl version is really bad. Maybe the letters in order but in the left side of the block section, it most be on the right “align right”. The translation isn’t that good, maybe it’s google translator doing. LOL The other layout is good but rtl not, i hope you improve it. Best of luck guys. My regards
Hi there,
Sorry to hear that! I’ll make sure to pass your feedback to our product team.
Cheers, TeamLiquid
hello. I was wondering if there is a way to manage licences as have about 14 for this theme now and no idea whats in play anymore!. Many thanks
Hi there,
Thanks for being a loyal customer, highly appreciated.
Could you submit a ticket for this please? We’d love to assist you
Cheers, J
ticket created.
hi is anyone checking these tickets?
Yes, I see all the tickets are responded. Please respond the tickets if you need further help
and still no elementor support. Often promised, nothing happened.
Please reach our support team for more information
what is key difference between Ave & Hub theme, i see things much similar. Can you guide me on this before i opt for anyone?
Thanks for reaching out!
Things are much different actually. Design approach, layouts etc.
They are both amazing themes with lots of options, so I’d visit both landing pages and make a decision accordingly
Cheers, Team Liquid
Hi there,
Sorry for the inconvenience. Could you please check again? It should be fine now.
Cheers, TeamLiquid
Hi, nice theme! But I can’t save rows as template anymore, the button “Save changes” is greyed out. My support is expired but this is something standard that should work. Is there a WPBakery update coming? Best regards, Janneke
Hi Jenneke,
Sorry for the late reply!
This issue has been fixed a while ago. Could you please make sure you’re using the latest version of Ave, Ave Core and WP Bakery Page Builder? Please submit a ticket if it doesn’t help. We’d be happy to check it closer.
Cheers, TeamLiquid
THanks
Glad we could help!
Hi, I used polylang to translate my website. I have problem to translate the footer because I see the value com from select options in theme settings.
how I can fix that! many thanks
Hi there,
Thanks for your message.
Could you please submit a ticket with your WP Login credentials? We’d be happy to assist you.
https://liquidthemes.freshdesk.com/support/tickets/new Cheers, TeamLiquidHi, can you answer on my ticket? It’s urgent, it’s #8785. Thank you!
When will be next update?
Hi there,
Thanks for your message.
I believe the ticket is already replied. We plan to release the next update in a few weeks.
Cheers, TeamLiquid
when is the next update available?
Hi there,
We’re already working on the new update. It will be available in a few weeks.
Cheers, TeamLiquid
Hi, im using the last version of the theme 2.8 and how can i fox the following message?
Your theme (Ave Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
thsnks
Hi there,
Thanks for your message.
No worries, we’ll update WooCommerce files with the next update.
Cheers, TeamLiquid
Been using the theme for years.. Still can’t figure out how to keep the secondary bar at the top on scroll/sticky menu? Help please….
Hi there,
Sorry for the late reply.
Currently, it is not possible to add a secondary bar on the sticky header. However, I’ll make sure to pass you feedback to our product team.
Cheers, TeamLiquid
URGENT. I submitted a ticket. I need you to updated outdated WooCommerce template files. Thank you!
Hi there,
Thanks for your message.
No worries. WooCommerce files will be replaced with the next update.
Cheers, TeamLiquid
I accidentaly deleted the main menu. i tried creating another menu and selecting it as Primary but nothing changed. it shows different pages which i dont even have. kindly assist ASAP
Hi there,
Thanks for your message.
Could you please open the Primary Menu element and make sure the correct menu is selected? https://tppr.me/TVfq8
Feel free to submit a ticket if this doesn’t help.
Cheers, TeamLiquid
I havent updated for a while and when I did my purchase code says its invalid
Hi there,
Thanks for your message.
Could you please try activating again? If it doesn’t help, could you please submit a ticket?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hi there,
Thanks for your message.
Could you please submit a ticket? We’d be happy to help you.
https://liquidthemes.freshdesk.com/support/tickets/new Cheers, TeamLiquidHi, our ticket has been opened. Grateful!
Hi, Theme getting error.. on installing core / wp bakery plugin, created support ticket on 17th July 2021 but still no reply.. Please support on this.
Hi there,
Sorry about the late reply.
I believe the case is already closed. Thanks for your understanding.
Cheers, TeamLiquid
can you please respond to my support ticket? thanks
Hi there,
Thanks for your message.
Could you please let us know your ticket ID? Looking forward to hearing from you.
Cheers, TeamLiquid
