619 comments found.
Hi, When i do any changes in Theme Option, its show error : There was a problem with your action. Please try again or reload the page.
im editing this theme for my client but when i edit any H1 title the mobile view get distorted updated to 2.5 but still same issue we use home 12
Hello, How can i update the slider revolution plugin, It asks for the license and I don’t have it how can i fix this ?
Hello! Please make sure that you have the latest theme version, it includes the latest slider version. Anyway, if you have some questions or concerns please submit a support request
Hello, I looked in detail at the theme and the designs that go with it and I quite like it. I have a few questions before I buy it. 1. Does the license have to be renewed every year? 2. Can we install and develop the sub-domain theme and, as it is filled with information, move it to the real domain because there is currently a working site on the real domain? 3. Regarding the loading speed of the theme, which plugins do you recommend, ie with which plugins the theme gives the best loading speed results so that I know how to install them so that the theme can load quickly. Thank you very much.
Hello! 1. The license does not require any renewal. You have to renew the support package if you need one. 2. Yes, you can setup it on your test environment and then move it to a live website. 3. Our theme is optimized, the only plugin you need is a cache one, we recommend Cache enabler” but you have to install it once your website is completely ready for the launch. But please note that the plugins won’t help you if you don’t have WordPress optimized hosing. We do not recommend Godaddy, Namecheap and similar.
I heard about getting black overlay screen on every click or when you are trying to edit something to the theme… is this fixed? Because i want to buy this theme
Hello! That issue was fixed long time ago 
So now its fine? because someone was saying needs elementor pro to edit and i dont want to buy elementor pro aswel. So the problem was elementor or theme?
There was an issue with swipebox which has been updated. There is no issue and you don’t need Pro because our theme is fully compatible with its free version
Please clear your browser cache
Hi. It seems like a silly question, but where is the theme options panel? 
It’s been awhile since I installed Ewebot for my client site, and I just cannot find it. I did notice that the support package expired about 3 weeks ago. Is that why I can’t find the theme options?
Hello! Please submit a support request and our team will assist you
Downloading the latest version of the theme and the upgrading the core plugin did the job.
Glad to hear it
Hello.
I was about to buy this theme when i stumbled on @Dutrathamires ’s comment Mentionning the limitations of the theme.
It has been 21 days since he pointed out
1. The hardship there is in editing some hidden css classes for Colors. I am only comfortable using Elementor and i’ll like to know if as of tuesday 24.08.2021 i am able to customize any colors i need directly from Elementor Easily?
2. Has the Gt3 photo Gallery already been updated as you mentionned in your reply to @Dutrathamires ?
3. I’ll have to create two versions of the website : in two languages. and from @lovermade mentionned theme’s flipping side. Can i know about the troubles with changing a webpage language?
4. The Theme’s update problem anyone seems to be concerned about. Is there Special skills needed to update the once i’ve bought it?
Hello! 1. What hidden CSS classes are you referring to? 2. The Pro plugin is prepackaged 3. Our theme core is fully compatible with WPML and Polylang plugins 4. What problems are you referring to? The theme can be easily updated via WP dashboard
1. Read user’s comments 4 steps before mine Dutramthamires’s one. I did see an answer for that concern 2. Thank you for your answer 3. Thank you 4. I am talking about other users concerns on the same page we are right now a few commentsabove. There are few comments concerning troubles with trying to update the theme.
a) on the phone i can only see the header and the footer when i update
theme
b) Blog's feature disappearance after update
....I have not bought the theme yet and i just want to know if everything will be ok when i download it
1. We do not not those several global settings in Elementor because we ones in our theme options panel. 4. Some users update the theme but don’t update the required plugins, that’s why some issues can happen. There is a notice about required plugins update in WP dashboard, some users ignore it.
Hi guys, it seems your import function isn’t working. I have all the correct limits but it just hangs. I created a ticket a while ago and haven’t heard back from you. Thanks
Hello! What is your ticket ID?
There is no supplied ticket ID. I just get a “Thank You! You will receive a response to the email address associated with your GT3themes account.” However, no response.
We will pass your request to our support team and they will check it. Will keep you posted
Our support team says that there is no ticket submitted by this user Superhearing
user is alexmoorhouse
There is no request form that user.
Got it, it was suspended by the ticket system.
Hello, I want to update this theme on my web dashboard. But it shows the notice “An error occurred while updating Ewebot: Update package not available.” So where can I get the latest update of this theme?
Hi i will buy this theme but i just wonder, Can I get paid with woocommerce from the pricing table? Or woocommerce just for shop page? Sorry my english but i think you understand me
Hello! What do you mean “get paid with Woocommerce from price table?
When I enter the demo, can I receive payment from the plans on the “price plans” page with the woocommerce?
https://livewp.site/wp/md/ewebot/pricing-plans/If “get started” button is pressed, is it possible to pay with woocommerce?
or Woocommerce is only available for https://livewp.site/wp/md/ewebot/shop/ this page?
It requires an extra customization to integrate it with Woocommerce
I’m not asking for support, but my agency have some licenses for your theme. I’m justing here to give some hints for your devs.
Your theme os good, has the most updated theme resources, but some elements are not easy to edit, like some hidden css classes for colors? Why not leave Elementor handle all? There’s no point!
Another thing is the use of deprecated official Mailchimp plugin. More than 3 years with no updates. This way you guys put many Wordpress instalations in high security risk! There are many free options with regularly updates.
GT3 Photo & Video Gallery – Lite is anoying. After you pay $65 in a theme you expect a topnotch premium plugins boundled. Many cheap themes come with more premium plugins than Ewebot. And your own plugin (GT3 Gallery) comes boundled with a Lite version and a notification to buy premium. Non sense in my oppinion.
The last thing is the import demo method for inner pages: it’s not intuitive and you have to figure out for yourself how to import (or try to find out a outdated and incomplete documentation).
I feel your theme a very good one, lot of potential, but many lazy executions and decisions makes us (as agency) opt to use others options.
I really hope you guys takes my criticism as a suggestion and incentive.
Thank you.
Hi there! Thanks for your feedback. We will take it into consideration. 1. The mailchimp plugin has already been replaced. New one is supported, will get with the new theme update. 2. The gallery plugin will be added as a freebie extension. 3. Please be more specific about inner pages demo import, what’s wrong with the intuitive way of demo? It’s better to discuss it via email, which is help at gt3themes dot com Thanks
If I purchase this theme then can I install any of the demos mentioned? and the support for the theme is given for how much period?
Hello! Yes, there is a demo tool to import the demo content. With the theme purchase you get 6 months support
ok, one more thing that If I purchase the theme so it will install on one website or more.
Please read the license terms, you can use one license for one website/wp installation only.
ok, if I purchase the theme it will work for lifetime or for a specific period?
Lifetime.
When i install the theme & try to activate gt3-themes-core plugin i get 503 error. Please help
Hi, we would like to include the Google Tag manager cody in section. However, the theme only has a section to include some code in the <head> section.
We included it now manually in the header.php file of the parent theme, but I guess that will be removed once we update the theme. Is there any functionality by your theme to include code in the section?
I did it now with the plugin “Insert Header and Footer”, but probably there is also a functionality provided by your theme?
Hello! Please submit a support request and our team will assist you
Hi GT3themes,
When I applied the latest update ( 2.4.3 and 2.4.4) the blog’s featured image disappeared when you view an article (it’s not shown anymore). Might want to check it out.
Thanks!
Hi..I have purchased this theme but Elementor is not working. Please assist
Hello! It’s impossible, please submit a support request and our team will check it.
Please provide the link where to support request. Thanks
Here you go https://wp-help.zendesk.com/hc/en-us/requests/new also it’s available on the item page
any update on Elementor?
Please wait for the response from our staff
Hi, I like your theme and please let me know is this compatible with AMP https://amp-wp.org/ & wordpress PWA plugin
Hello! The theme is not compatible with those plugins
Hello, I have a problem on my website with the latest update. On the phone you only see the header and footer.
Please your help. Thanks!
Hello: Another problem that I have is that this message appears: Purchase Validation! Please activate your theme. I have already registered the template and it reappears.
This message appears in the health status of the site: The scheduled event, gt3_theme_core_license_cron, could not be executed. Your site is still working, but this may indicate that scheduled posts or automatic updates are not working as they should.
Please your help.
Hello! Please submit a support request and our team will assist you. Thai form is for presale and general questions only
Hello: Query sent to support. Thanks!!
Ok, thanks
i want purchase this theme . is the theme support RTL . i mean if i added an RTL language will the theme flip from side to side ?
Hello! It supports RTL. What do you mean flip from side to side?
i mean if the website in English so it looks like your demos and if the user select RTL language so the website design will flip sides
for example if the logo is on the left that will become in the right . the menu order . the footer …..........
It’s not possible within a single wp installation.
When I’m Uploading child theme of Ewebot it says “The parent theme is missing. Please install the “ewebot” parent theme.” But the parent theme is already installed. Can you please tell me what is the issue?
Hello! Please submit a support request and our team will assist you
