1295 comments found.
Have you added the option to be able to display the prices with and without VAt yet?
Hi, thank you for your question but currently the theme haven’t this function 
REMOVED COMMENT. ISSUE NOW FIXED.
That is great!! Thank you for your update!
hello TEAM we want to add meta Keywords in collection, product page , pages, how can this is posible please tel me .. we need seo for this
Hi, Please Click Actions->Edit code, find and Choose theme.liquid file.
Towards the top of the file you will see <head> tags. Paste your code between those tags. Example: https://prnt.sc/1steu0y
Thank you!
we want peticular collection pages. diffrent meta tag
Sorry there is no option for this, Shopify only help to change the meta description of collections generated manually. You can follow this below steps:
1. Head over to Product > Collections.
2. Select the collection you want to edit the description of.
3. Scroll to the bottom. Click on Edit website SEO in the Search engine listing preview box.
4. Write a new description for that collection and save.
https://prnt.sc/1swyjnf
Thank you!
Hello, your theme looks like it would be a great fit for our website. However unfortunately we are more or less dependent on certain features your theme doesn’t appear to support. So before we can make the decision to buy your theme, we would like to know if it there are any plans to implement a swatch feature that shows a limited amount of product swatches (on collection page) for instance if a product has more than 4 or so variants it would limit the displayed swatches to lets say “4” with a clickable plus sign next to it in order to indicate theres additional variants. if you click the plus symbol the rest of the swatches will be displayed. if this feature could be configurable aswell that would be perfect. i hope this sort of thing would ne possible to implement. as we really like youre theme. Thanks.
Hi,thank you for interested in our product. Yes we have the swatch limit option, it works like this: https://prnt.sc/1sran4c Thank you!
Hello, Kalles first language of English? thanks.
Hi, yes correct. Also you can use any language you want
Thank you!
Hello, just recently purchased this as an upgrade to my store. I have limited coding knowledge but am able to do the job I’d directed correctly. On my previous theme I had to create numbers product page templates to add some extra code in for selected products. How can I do this with this theme? I need to make custom product pages but can’t work out how. Any help is greatly appreciated, thank you.
The product template in customize will apply for all products. If you want to add a different content/data on each product, then you can use Metafield option : https://prnt.sc/1shugu1 Thank you!
That doesn’t resolve the issue. This theme is now useless for me.
If you dont mind, please help me open a ticket at https://support.the4.co/ our team will check and assist you. Thank you!
Thank you, I have just done that.
Is it possible to have add to cart/sizing hover at bottom of collection product images? If not looking for app
We can customize Kalles by follow your requirement. If you dont mind, please help me open a ticket at https://support.the4.co/ and send me the ticket ID. Thank you!
Hi, I can’t find the {{product.url | within: collection}} in pr_loop_grid_1.liquid and pr_loop_grid_2.liquid anymore in the 2.7.3 update. I’m trying to change the product url structure according to your guide but I can’t find it to replace it.
Hi, can you please help me open a ticket at https://support.the4.co/ so my team will assist you.Thank you!
My support ended back on 2.6, I just updated to 2.7.3.
Please elaborate more with some screenshots about which section you want to change url so i can assist you better. Also you should be renew support to open ticket on our system to get support faster. Thank you!
Yes I was waiting for the October update to renew my support because there is going to be a few conflicting features in the Shopify 2.0 update with my current theme setup.
But this one is missing on the current theme. https://1drv.ms/u/s!Asf9WoMxoFh1nEu0BVmadNxqG1c4
Hi, in the new version the old function is replace by new one: https://prnt.sc/1sehl6t
Thank you!
So then what do I change the new code to to achieve the same result? I’m trying to get the url structure to be like it is in your guide:
https://the4.co/kalles-gecko-elessi-3-0-change-product-url-structure-on-product-grid/#comment-210Simply find and repace code below: https://prnt.sc/1seqzxa Thank you!
I made the changes, but now the collection grid and collection sliders don’t load anymore. Is it normal for it not to work with the code?
Please create ticket soon so our team can check it for you. Thank you!
Hi Kalles/The4_Support, Can we set the default site language to German from “Edit languages” -> “Change theme language” on Shopify? We don’t need a multi-lingual site and we don’t need any translation App. We just need a German site. For some other themes, when we “Change theme language” Shopify will report “Your active theme does not contain German translations”. Thanks!
Hi, yes you can create a translation for the theme with Edit Language option. Please see my screenshots for reference:
https://prnt.sc/1s4h0ybhttps://prnt.sc/1s4h4bt
Thank you 
Hi Kalles/The4_Support, Thank you for your prompt answer! One thing to confirm, we need to manually input these German theme texts (like “In den Warenkorb legen” (Add to cart)) one by one by ourselves. Is that right? Thank you very much!
Yes this is one of the simple ways, the theme works fine with Default Shopify translate option. Also we would recommend you to use Translation Lab app for your store so you can translate everything quickly (https://prnt.sc/1s877pk). hope my answer helpful you and i wish you have a nice day!
Thank you very much for your assistance!
You are very welcome 
Hi, doesnt your theme support shopify 2.0 features?? i am looking for creating new landing pages but it does not allow me
Hi, New version supports Shopify 2.0 will be released in October. Thank you!
Does this theme support 2 levels of categories e.g. Furniture -> Couches, Clothing -> Shorts, Kitchen & Bath -> Soap Dispensers ?
Hi, thank you for interested in our theme. Yes the Kalles theme supports sub collections (https://prnt.sc/1rl9gck) .
It will show like this for example: https://prnt.sc/1rkc58t
Or like this: https://prnt.sc/1rkcdkb
Thank you!
Hi there,I hope you are doing well. I bought Kalles 2.0 theme on 10 Feb 2021, for my online store www.homeandkitchen.pk, but unfortunately I did not do well due to supply chain problems and eventually I was forced to discontinue and was unable to keep up with Shopify monthly fee. Now my store is inactive and I have started a new online perfumery store. My support for Kalles theme has expired and this theme is currently connected with my old sore i-e. homelandkitchen.pk and I cannot access it’s dashboard because of non-payment of Shopify fee. Please advise me how can I use this theme with my new store (www.splitmoonscents.com) as I have no plans whatsoever to continue with my old store. I eagerly await your response. Thank you :) Regards
Hi! I have helped you change info. Now you can use the license for new domain. Thank you!
We never lost so much time in design basics, because the design is so terrible out of the box. Blogpost before: https://ibb.co/6P4LJcD After switched to your theme the blog post looks like this: https://ibb.co/hmKtQCq
Your blog layout looks like terrible word document and nothing about blog design. Also nothing about UX and about “premium” theme out of the box. The design options in theme panel did not have good options to get any great design. Do you have any update for blog soon?
So we need to add again 4 or 5 hours into custom coding again to fix basic needs in a premium paid theme? 
Hi! Here is option to setup blog post layout in our theme: https://prnt.sc/1rhm7d2
The content will be displayed like this for example: https://kalles-demo.myshopify.com/blogs/life-style/spring-summer-trending-2020
Also it allows you to use shortcode on posts (https://prnt.sc/1rhn0bl)
if you have any difficulties/problem while using our theme, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thank you!
Does this theme have support for product weights? Most of them i only see the variations work for size and colors.
Hi,
Does this theme support full homepage checkout (with product options) – like this: https://cdn.imgchest.com/files/pyq9c5wpk42.pngI see that the features include fast page speed, does this include all core web vitals (including the very annoying CLS)?
Hi, Thank you for your interested in our product.
Regarding your question, so do you want to use product detail seciton on Homepage? if right the theme does not support this part. It only availabe for product page.
The theme speed is really fast but the CLS score not too high because the theme includes many features. You can check this link for reference: https://ecomexperts.io/blogs/shopify-tutorial/shopify-theme-speedStay safe!
Sorry my bad. We have the section as shown in your photo for homepage, it called a Featured product section (https://prnt.sc/1rguy7t). Thank you 
coupon text is coming out white I have tried checking in the theme setting colours will no luck any idea to fix it, pls: https://tinyurl.com/yh5ue84k
Could you please open a ticket at https://support.the4.co/ so our team can check it for you. Thank you!
Newletter popup, can you point me to where this setting is, I have look through all the theme settings all I can see is news letter 1, 2, and 3 and I want to find the new letter pop up. thanks
Hi, Yes please follow the screenshots below to set up Newletter popup :
https://prnt.sc/1r5zcjvhttps://prnt.sc/1r5zgq0
https://prnt.sc/1r5zi73
Thank you 
Hello guys, I’m using sendinblue for email marketing but only see mailchip and others in the theme. Is there a way, I can add sendinblue or you can advise, pls?
The theme supports the following platform email marketing: Omnisend,Klaviyo and Mailchimp. For others sorry it’s not supported yet.Thank you!
Hello. Is it the only way to separate short description and long description through metafields? It takes so much time for each product
https://prnt.sc/1r2s5lw
The content is generated from Product description. Thank you!
Hello. Using short description from here makes the text look very messy and impossible to use formatting, space, bullets, etc. It just goes straight sentence after sentence and it’s unreadable
Hi, could you open a ticket at https://support.the4.co/ ? we will check it for you immediately
Thanks
So I’m interested to purchase your theme had few questions
I want a product page similar looking to https://shopshibui.com/collections/nordic-1/products/monaco-fern-green
1) Can we have icons /badges with text like these
2) If we can have them will they same for all the products or we can have different icons for different products
3) Can we have size chart ( different for each product)
4) If you see there are variants mentioned . Can different variants link to different products . Basically what we want to achieve is we have a product that is available in different sizes but they are listed as different products so we want to shown within this product somewhere.
Thanks
Hi! thank you for your interest in our theme. Regarding your questions:
1&2.This features is not available in theme but if you want it can be done by customize theme.
3.Yes you can have different size chart for each product. We have Metafield option for this. See screenshot for example: https://prnt.sc/1qzznwh
4.You can play around with product options. If you look at our demo site, we have a lot of product layouts for product variants:
https://prnt.sc/1qzziip https://prnt.sc/1qzzkxaHere is the demo store for your reference: https://kalles-demo.myshopify.com/
Best regards!
4) I find this link has has all different products
https://kalles-demo.myshopify.com/products/combat-dop-arm-tankSo I can combine 3 different products with one main product as variants right
Hi! yes it is Advance Product Type. It allows you to combine different products with main product. Thank you!
Hi i Just bought the theme , but i need help in translating Buy Now Button
i need sorting payment methods in checkout process
Hi! Thank you for your purchasing. Regarding your question,the theme is unable to control how the text of dynamic checkout buttons are presented. These are controlled by the Shopify platform. So please contact Shopify and ask them help you with this. Also we only have option to sort the payment methods on product page: https://prnt.sc/1qpi1w7. Shopify is responsible for checkout page.if you have any difficulties while using our theme please open a ticket at https://support.the4.co/ we will help you. Stay safe!
In the meantime, i’ve tried and search for some workarounds for you. You can do the trick to change the text for dynamic checkout buttons. You can add the below code to to Theme Setting > CUSTOM CSS option:
button.shopify-payment-button__button:before{ content: “QUICK BUY”!important; line-height: 1.42!important; text-decoration: none!important; text-align: center!important; white-space: normal!important; font-size: 11px!important; font-weight: bold!important; text-transform: uppercase!important; letter-spacing: 0.2em!important; } button.shopify-payment-button__button { font-size: 0px !important; }
Please try it and see how it works 
The screenshot for your reference https://prnt.sc/1quewwc
i added the code and ” quick buy ” appeared on website , but how to change text of button ?
Hi! Could you please open a ticket at https://support.the4.co/. We will help you more. Thank you!