739 comments found.
Hi, I tried to open the full car list on your demo and got this error: Parse error: syntax error, unexpected ’?’ in /home4/redqteam/public_html/turbo-car/wp-content/plugins/redux-framework/redux-core/framework.php on line 733
I am interested in your theme, it looks really great, I hope it will work finde after installation.
It worked in the evening. The failure was probably produced by my browser somehow. I bought the theme, thanks for responding that quick! I appreciate that.
Hi Thank you for your purchase. If you face any issue please do open a support ticket and our technical support team will assist you.
And I found the link again that produced the error: https://redqteam.com/turbo-car/car-listing/ (Its the “show all cars” button link in the car rental demo import). That confused me, but it’s obviously just an old and therefore wrong link.
Hi, in single blog post the menu disappear. I don’t find where I can control this. In all the pages it works fine. Can you check the example here https://rentcarcascais.com/en/bicicleta-eletrica-para-aluguer/
Hi Menu is there its just your backgoound is white and menu text is also white with blue on hover. So if you hover on menu item you will see that menu appearing.
Yes, I know, but where can I change this only for single blog posts since the rest of the website the menu colors are working fine?
Change the default text color, or you can change the background of the post single. If you need any further assistance please open a support ticket and our technical support team will assist you
Hello, I have some pre-sale questions:
1. Is it possible to book multiple cars? If so, can I add a discount for multiple cars?
2. Can I manually exclude specific dates from booking of a specific car?
3. Can I have access to Administration panel so I can check functionality?
Thanks
Hi 1. yes you can add multiple products to the cart and book. However, we do not have a quantity-based discount we have a time-based discount system. 2. yes you can manually block products. 3. sorry we do not have admin demo available
Hi, pre-sale question. I notice the theme hasn’t been updated for a while and seeing as it uses woocommerce I’m concerned about compatibility issues. Also the links to your documentation does not work.
Hi,
We regularly update theme and our support team take care the after sale service. We’re preparing an update which will be pushed very soon. We have updated our documentation link. You can check now.
Hello there , Can we find the demo information? how can i register?
You can check our demo from item description page. We don’t have any try demo. If you face any trouble please contact via our support forum. our support team will assist you.
Can the site allow for customers to add their own cars for rental.
Unfortunately we do not have multivendor support.
Hi Sir, Can we add a delivery fee at checkout based on number of days car is booked. For example if number of booking days less than 7 days – Delivery fee is $100 and if number of booking days is more than 7 days – Delivery fee is $0
Hi We do not have delivery fee system as you want. It will require additional customization
Hello Can i Pay to make the theme multi currency please?
Sorry we do not have developers free to do custom work
Is this something your planning on implementing in futur updates?
Hi at present we are not planning to implement such feature. However we have forwarded your feature request to our team for them to have a look into the possibility of adding such feature on our future updates.
Thank you very much for your kind reply, I need to look out for a developer to build the multi currency for us, can you point us in the direction what should be done to make it work?
Hello Am following your tutorial for reactive pro when editing filters on the car listing page the page is now broken and is blank, please help. Am running late for this project and support is very poor. Am being told to follow tutorial, but how can I fix an issue when it is not even described in the tutorial. Is not support made specifically to help about issues? We are paying for support but receiving nothing in return, really disappointed.
Hi our support team looks at tickets on queuing basis and our response.as mentioned on our envato profile our usual response time is one business day or more depending on the complexity of the issue. Please bear with us.
Hi When you using woocommerce currency switcher, the prices of the products are not being converted. Only prices on woocommerce pages are being converted like cart and checkout page. But in the theme car listing page and when viewing a car the price is not being converted. Please help.
Hi Please open a support ticket with relevant details and our support team will assist you.
Already done Sir
1)Pre-sale question, can we please disable the Adults field when booking a car? And for the Child/Baby seats can we specify quantity? 2) When adding a car to the cart we can update the quantity, why?
Hi 1. yes you can disable persons 2. you can add them as categories so users will be able to increase the quantity 3.no
Can you please indicate how to disable persons? My support ticket is pending for two days now. Thanks in advance.
Hi you can disable it from woocommerce settings> rnb settings> display tab. also note our support team looks at tickets on queuing basis and soon they will respond to your ticket.
Thank you for your kind reply, much appreciated
Im using dokan multi-vendor plugin and I want to sell products + booking like airbnb is your theme compatible ?
Hi sorry we do not have multi-vendor support for our theme
Pre-purchase question:
Is there a way to modify the colours from orange to purple?
Unfortunately can’t tell if it’s possibly as there’s no demo or demo pictures of the backend system
Hi yes it is possible
Pre-purchase question:
Is there a way for the customer to click book now and it just takes them straight to the booking page? as it doesn’t make sense to have a cart system for a rental website, since rentals are usually for just one vehicle.
Currently if you click book now it goes “added to cart”
thanks in advance
HI Unfortunately that is not possible. it will require some additional customization
Is this something ya’ll are planning to do? as once again it doesn’t make sense to “add to cart” for a rental system
Hi Sorry at present we are not planning to do something like you want
Hi, do we can display quantity on search page / product page? like that user can see how many pieces he can book ?
Hi sorry we do not have such option to show remaining quantity on the search page. On the product page he can increase upto maximum quantity.
Pre sale question: I did view demo about “BMW A5 (Seasonal pricing)” but now this This product is currently out of stock and unavailable. Can you help me?
Hi If the product is already booked then it will be unavailable for other users to book
pre sales question – car that have seasonal pricing, don’t show the price range on home or shop pages … we need the price range to always visible (from $65 to $75) like on a variable product … is this possible?
Hi No, system will show from $65 and will not show the full range as you want.
Hi, can I see a demo of the backoffice
Hi Sorry we do not have back end demo available.
Hi, I need to see the functions of the rental plugin. No way to see it?
Hi We have included our RNB plugin and whatever features are mentioned is available via our plugin https://redq.io/rnb
but you can’t see the back end there either.
I need to have several price rates for the reservation, not just one. The customer in each car can choose a rate from a dropdown. Can that do?
Hi Unfortunately that is not possible
Is it possible to activate the quote button so that it is always active? Now it is only active when the dates are below the maximum date.
Hi Unfortunately that is not possible. When a user selects dates then our system does the availability checking and after that the button becomes active
