Pres sale inquiry : Your demo is not loading in IOS same problem are already reported by your purchased users please let me know why it was not loading in IOS desktop and devices. DONT SAY IT WAS WORKING. I tested it not working any more.. So please let me know why it was not also working in older version too.

Hi There, We have received the following message from our host

We are writing to you today to notify you about a security vulnerability that was discovered in the Insight Core plugin. The plugin was detected on one or more of your websites.

If you have already removed Insight Core, you can disregard this message.

The plugin is vulnerable to PHP object insertion as well as cross-site scripting. There is no update available to fix the problem.

We recommend deleting this plugin as soon as possible

Hi, I’m having a problem with your template, the pre loader option never finishes loading. I have installed a completely clean new version and the same thing happens to me. http://new.carmen17.com

is this theme compatible with PHP 8.0?

Hi, I keep getting this message “Your theme (Billey) contains outdated copies of some WooCommerce template files.” and the system status says “billey/woocommerce/cart/mini-cart.php version 3.7.0 is out of date.” and “billey/woocommerce/content-product_cat.php version 2.6.1 is out of date.” any solutions?

I have a problem with import stuck on 28% and can’t move on

Hello! I published the site but some people having trouble with loading some pages like https://flexible.copackinc.com/?post_type=product they’re saying it’s on loading forever and the pages don’t open. I tested it on a different server and the issue consists. Any guess what causes the issue?

The MegaMenu is already integrated in this version or we need to pay more to get?

Hi, I bought this theme at the beginning of the year but I wasn’t able to use it until now. But when I wanted to install the demo it launches an error . Adding Media http://jesschaparro.com.mx/wp-content/uploads/2019/10/billy-svg-icon-camper.svg). I need help. Oh and also when installing the plugin Booking.com Official Search Box sends an other error : Something went wrong with the plugin API.

It’s been over 10 days and every time I try to import Billey main template according to the documentation, I receive an error message in regards to (Adding Media https://thenetworkaboutnothing.com/wp-content/uploads/2019/10/billy-svg-icon-camper.svg) and it refuses to import the theme.

I made this purchase so I can use a specific layout and I am unable to do, I have inquired via email for a solution and have recieved none.

I’ve checked the documentation for a solution and there is none, which is unprofessional because base on other reviews this is a common problem with your theme. So, the troubleshoot solution should be included in your documentation.

I am asking for a refund.

Hi, how do I turn off the preloader? I can’t find it in the customizer

Hello there,

At the very beginning I purchased Billey Theme, there was a really beautiful Instagram feed that was working flawless.

Since the last 3-4 updates, the Instagram feed stopped working and most of the Instagram plugins don’t work as well, as their demo pages seem to be blank.

On your theme demo page, Instagram doesn’t work as well and Elfsight plugin cannot be found anymore.

Do you have any plans on fixing Instagram feed?

Many thanks in advance!

” I bought your theme 3 times with using different account and problem is the same, import stopped /wp-content/uploads/2019/10/billy-svg-icon-camper.svg this part”

Same problem

I always faced a problem while uploading demo!!

​HI! My client is wondering if this theme is compatible​ with IE9, IE10, IE11,

​Is it? Thanks!

Hi. I’ve updated the theme to the newest version, but I can’t find a way to get the burger menu open the menu in a full screen popup as seen here https://billey.thememove.com/homepages/cosmetics-launch/ or here https://billey.thememove.com/homepages/digital-agency/ . The only options at Customize > Mobile Menu > Opened Effect are push/slide to left/right. Thanks.

Hi. I’ve updated the theme to the newest version, but I can’t find a way to get the burger menu open the menu in a full screen popup as seen here https://billey.thememove.com/homepages/cosmetics-launch/ or here https://billey.thememove.com/homepages/digital-agency/ . The only options at Customize > Mobile Menu > Opened Effect are push/slide to left/right. Thanks.

Hey I’ve been trying to figure out and been having SEVERAL issues with the theme, I am not happy with it at all literally been on my computer for hours figuring things out. I will be requesting for a refund. Thank you.

I’m running into an issue of elementor not working after the update

We bought this theme 6 months ago and in the beginning it was all fine. But now the theme and Elementor don’t work toghether anymore. Besides that, there are a lot of jquery issues with the theme. Now we don’t have any support anymore and basically a website that doesn’t work. I hope that the author can fix this issues for all users of this theme. I really hate this theme now!!! Don’t buy this guys!