84 comments found.
How do you change the logo on the homepage?
The logo is still there when I change to fullscreen
Hi mate,
Please remove all content in the SVG logo (just below the logo image). It will display your logo image.
Also, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want.
*Note: please remove all content in the SVG logo (just below logo image). It will display your logo image.
If not, please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi, where’s the configuration for the mobile menu? I can’t find it. I want to erase the user login tab at the left and I want to erase the menu below (the black one with the user tab, cart, etc. Thanks in advance!
Hi mate,
We have responded to your email! You can check your email.
Kind regards!
Dear Support time Klod
The theme its not working i cant custmazi anything and so difficult kindly support me our return the theme.Thanks & RegardsHi mate,
Our technical team has carefully checked.
Theme doesn’t have any bugs!
If not, please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Good evening
Already i purchase the theme but i don't know how to change the name, kindly explain.
Thanks & Regards
KlodI mean the logo
Hi mate,
Logo image: please remove all content in the SVG logo (just below the logo image).
It will display your logo image.
Also, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want.
*Note: please remove all content in the SVG logo (just below logo image).
It will display your logo image.
Kind regards!
I need help, I’m having issues getting the Wishlist to work.
Its not showing or adding correctly.
Please HELP.
Thanks
Hi mate,
Please send your support request with some images+ URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi,
I would like to customize this theme and wanted to know if you have the PSDs?
If so Can you please send them to me?
Thanks, Bottomline
Hi mate,
Thank you for your interested in our theme.
Of course! You can customize everything you want.
Also, we don’t have PSDs.
Venia really is a very wonderful theme. Hope you will buy Venia theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hey I am having trouble connecting the instagram part on the site, could you help pls. I paid for support;
Hi mate,
Please send your support request with some images via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi Am i allowed to use the image with the Women with the flowers in her head? if not where i can purchase it?
Hi mate,
This image is used for demo purposes only.
You can use it. However, we won’t be responsible for copyright.
You will need to be responsible for the copyright yourself when using it.
Kind regards!
Where i can purchase it from do you have a URL?
Hi mate,
We’ve reached out to our design partner and haven’t had any response yet.
You can actively search it.
You can try the image search feature with Google.
Kind regards!
Cannot get Venia off the header, even after deleting it from the SVG location.
Neve mind. I figured it out 
Hi. I just purchased this theme – Venia – Beauty & Cosmetics. This is error I get when attempting to upload theme to shopify:
zip does not contain a valid theme: missing template “layout/theme.liquid”
I did purchase support as well. Please reply or contact me to assist.
Disregard this…I got it installed.
Hi,
I want to delete the “Someone buy” pop up coming in the store. How can I do this please?
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello,
I absolutely love your template! It has brought my design and website to life. I did have a few questions about it though.
I was wondering how I can make the slider for the “SLIDESHOW” move automatically. Are you also able to assist with letting me know how I can change my mobile header menu to match the updated menu I have created.
Cheers,
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
HI there,
Would you mind letting me know if you are open for collaborations/integrations with Shopify apps, ours is this one: https://apps.shopify.com/growave.
Please reply here: timkhudssw@gmail.com if you want to proceed with it.
Thanks
Theme is not linking up with shopify
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com.
We will check it for you!
Kind regards!
It doesn’t let me get rid of “Venia” from the header…? Can you help or can I get a refund
Hi mate,
Please remove all content in the SVG logo (just below the logo image). It will display your logo image.
Also, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want. *Note: please remove all content in the SVG logo (just below logo image).
It will display your logo image.
Kind regards!
I want to let the users sign in for the shopify integrated email system and not to mailchimp. is this possible ? if yes – please let me know how
Hi mate,
We have responded to your email.
You can check your email!
Kind regards!
Hello, in the collection list, i want to have my own tags to filter. i added them in the list and to the products, but they are noch visable in the left sidebar. how can i do this?
Hi mate,
We have responded to your email.
You can check your email!
Kind regards!
Sir, I want to add a custom header. The header will be divided into three rows. First one for Announce Bar, 2nd one for Logo, search, cart, login. 3rd one only for menu. as it seems the theme come with no option for menu customization
Hi mate,
Please send your support request with some images (or wireframe), demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
good evening i bought the theme but i can’t edit the logo even by inserting my logo in SVG
Hi mate,
Please remove all content in the SVG logo (just below logo image). It will display your logo image.
If not, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want.
*Note: please remove all content in the SVG logo (just below logo image).
It will display your logo image.
Kind regards!
I am unable to upload the theme to my shopify store. I get this error message : zip does not contain a valid theme: missing template “layout/theme.liquid”
Please help ASAP
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
