3288 comments found.
Theme is full of bugs. I continually struggle with your theme and Elementor Pro.
I updated to Wordpress 5.8.1, your latest theme upgrade…
It’s a HELL.
All the time, settings done in Elementor do not show in the front-end.
Now suddenly, on some pages, the theme has loading issues, and fonts are not showing.
I use almost no special plugins, so this is really filled with bad bugs.
Already in the beginning the theme, back-end and front-end was incredibly slow 
I’m considering changing my 5-star rating to one star
I just made an URGENT ticket for this, so I hope this disaster gets fixed soon
It’s one of the rare times in my 10y+ of buying almost 100 themes on Envato, to struggle so much with bizarre bugs, errors, and things just not working as expected.
hello, i just purchased this theme. not sure why the logo i upload shows blurry?
i even did the custom sized option and it still shows blurry. mainly noticeable on desktop.
how to fix without using logo as an SVG.
Also, how do i adjust the logo placement to be located all the way to the left on both desktop and mobile , as well as raising the logo and hamburger menu to be towards the top of the site as shown in yellow box of the attached image. i’d also like the hamburger menu to even with the logo.
https://www.dropbox.com/s/ck92u4vjc5a2jor/IMG_6613.jpg?dl=0thanks in advance for your help.
Hi. This needs to be investigated and the best to do it is our support center. Please submit a ticket and your support agents will respond back as soon as possible. But as far as we know, under normal circumstances, the logo image should be fine and for the position, you should be able to achieve your design if you are comfortable with the Elementor page builder.
Great theme. Really easy to use and also great customer services. Keep it up guys!
Hi.
Thank you for your appreciation. It would really be great if you could give us a 5* review as well. 
If you need anything else, please feel free to contact us at your support center.
hi i submit the ticket nobody is answering??
http://help.averta.net/tickets/1643345804Hi. We have already responded. Please follow up on your ticket.
Regards
Where did you respond i did not see any message on my Ticket.
Regards
hi
I want to add a font
But for me
Typography is not displayed in the Appearance
How can I add a font?
Hi. Currently, there is no direct option available for the Phlox theme that you can use to upload your custom font. If you are using the Pro version of the Elementor, you can use the custom font feature. If not, there is a free plugin called Custom Fonts, please try that.
And if you face any issue please contact our help center
Hi I bought your theme but I can’t install your demos. The page comes up with the three dots as if it were working but it takes a long time without results.
Hi. I just double-checked this and everything is working fine. Please contact our help center and submit a ticket. We will investigate your situation and get back to you.
The Demo link is not working.. Kindly Drop it here to view. Thanks
If idd not understand you correct, please explain a bit more
Do all templates support rtl? and demos !?
Hi. The Phlox theme supports the WordPress standards for RTL but because the demos are built with Elementor page builder, it`s almost impossible to have any demo ready for both LTR and RTL. Of course, if you take your time, you can make any demo usable on RTL language with some adjustments. So please if you are looking for a theem which you can simply import an RTL demo with 1 click, check othere themes on the market.
hi all i bought this theme when it was under GPL lic unlimited sites and now why did you change the status of my lic
Hi Emahi, Nothing has been changed regarding the license rules. The product is under GPL license as you can see in the marketplace. You can see more details about it in the following link, https://docs.phlox.pro/article/175-one-license-multiple-domain
And please note that you have not contacted us about your issue in our help center. So we don`t know what your issue is to see whether we can help you or not.
You may contact if you like.
i tried to install it on another domain but it gives me an error saying u already installed it on another domain
Hi there, just to let you know, the theme’s “mobile store dark” demo got a problem with fullscreen menu on mobile.
https://demo.phlox.pro/shop-mobile/?r=landing-proDropdown arrows not working while fullscreen menu is open. Can you please tell me how to fix this bug?
Thanks.
Hi. Thank you for reporting this. We will fix it in our next update
May I use this templates in multiple websites with the same licence?
Okay Thank You..
you are welcome
hi guys, sent you a support request, waiting on a response re how to disable google maps api key within contact form. thank you
Will this work on 5.8?
Hi. Yes, of course. The Phlox theme is fully compatible with the latest version of WordPress and major plugins.
Good luck
i have sent 2 questions in ur chat to ur email , still no answer
Hi. Please submit a ticket in the Phlox Free category. to get support your need to use our help center, Otherwise chances are that your ticket is lost. Looking forward to hearing from you.
Hello Can you please answer ticket 1584427694
Hi. I can see that we have responded to all of your tickets. Please make sure that you follow up at our help center and if there is anything else, please let us know.
I want to USE CRYPTO DEMO and want to use onepage Landing. also I read that App Landing demo is the only one demo using this option.
and if you faceany issue please contact our help center
Hello there, pre-purchase question. I understand that yout theme is fully supported with woocommerce and with RTL, and It looks great. I was wondering if your theme supports Lottie files in elementor? does your theme supports Mouse Track Effect in elementor?
Hi. Yes of course. I can confirm that the Lottie feature in the Elementor works without any problems in the Phlox theme.
Good luck with that
When I hover over the menu the item is strike-through. How can I switch to a normal underline instead? Thank you.
Hi. Please submit a ticket at our help center, our support agents will investigate and get back to you.
Can I use different sections on different demos?
where is the demo?
Regards
