59 comments found.
Hi guys, I recognize its WordPress theme after buying it. Do you have an HTML theme or React theme?
Hello! Unfortunately, only WordPress version. It’s written in the Theme title, theme description.
Hi, how are you, in demo page, I can see an error. is it fixed if I will buy it ? Thanks
Hello! Thank you, it was an SSL certificate issue, please reload the page.
Hey, I am using a typekit project ID for fonts in the theme>themeoptions>themefonts but the fonts only load once, they do not save after a reload even if I press save (the same is the case for google fonts, etc)
Hi Dear, please submit a support ticket
this is only for game or for video music streaming live from youtube live , twitch live or mixcloud live ?
Hello!
This is the Gaming WordPress theme. But you can customize it for your needs 
Hi,
I don’t have support anymore. I never used the theme only registered it to an old domain. I have since swapped domains but cant use the registration code. Please can I have the registration code removed so i can reactivate.
Thanks, Nathaniel
Hello! We’ve deactivated your old domain, please check.
That worked thank you so much
You are welcome!
Hello, I want to buy your theme, but I need to know if I have the possibility to use the theme with a white version in background color. or it is complicated because we must change the colors of the texts in black etc. Thank you
Hello! Unfortunately, our theme by default consist of the Black design and it can be changed only via CSS customization.
Ok thank you for your answer. can you help me with the css code to customize it in white design ?
Sorry, theme customization is not included in the theme support 
Keep getting error 500 on demo import. Made sure all settings for PHP are good. any thoughts?
Hello! Please create a support ticket https://support.promo-theme.com/ Looks like you need to change your PHP limits. Please contact about your hosting support.
Hi there, just wondering if this theme is bbPress compatible. Since it is not listed I assume you never intended it to be used but my little community is a bit old school and really would love to have some sort of forum
Hello!
Yes, you can use it with our theme
sir i am submit the problem in tickets can please help
Hello Sir about this product includes Arabic RTL And multilanguage?
Hello!
Yes, it’s supported
About multilanguage should be like wpml or own website?
Yes, you can use WPML or Polylang plugin
Hi
Theme looks great, but i can’t find link to the player profile page, so i can’t see any example?
Can you please share?
Hello!
Thank you
At the moment, we have only player list profile. The example you can check here: https://promo-theme.com/plaxer/esport/ The User profile can be created as a page with any info, shortcodes, galleries and etc. You can mix-up shortcodes from one page to another and create a user page you want 
I want to buy this them but I stream on FB Gaming and I wanted to know if you will make an icon for that, I noticed on the Streams page it only shows Youtube and Twitch. Also can the user get rid of google maps on the contact form?
Ok I am actually not very impressed after buying this… half of your header and navigation choices don’t even work…
Hello! Please create a support ticket, we’ll help you!
will this work with bootstrap studio instead of wordpress?
Hello! Sorry, it supports only WordPresss
Hi, is there a tutorial of how to change the “About me” sidebar?
Hello! Appearance->Wodgets->Sidebar
Pre sales question. If I want to use your template for a betting site on different games or matches, is it preconfigured to do this or will it require separate scripting on my end for this such as PHP? Also does it have an “add funds feature”? Lastly does it have capability to have multiple match rooms, Any help or guidance is highly appreciated.
DW
Hello! Sure, you can use it for different games and matches. We use shortcodes, so you can add any games, tournaments, matches via them.
I am very interested in this topic but first I was wondering if it has support for battle royale game championships?
Hello! Thank you for the interest to our theme! Yes, you can create any championships or tournaments. Maybe you have any specific features questions?
This theme support a battle royale tournament specificaly?
Sorry, we don’t have “battle royale theme”
Hi,
where can I find the updated version of WPBakery plugin?
Hello!
You need reinstall it. And the new version will be installed All bundled plugins updates via re-installation.
What do I need to reinstall? The plugin? I don’t know where I can find the updated version.
Yes, the Plugin. Delete it in the Plugin and reinstall via Appearance->Install plugins
But where I can download it? I can’t find it in the updated theme version zip file.
Please follow our previous messages.
I would suggest one important thing and its Discord Icon for social links i mean its gaming theme and its missing Discord Icon, i tried to use Child Theme and customize that but i was unable to do it.
Also Tournament component looks really sick but its bound to Tournament Items only, would be cool to extend or add new component with the same functionality for Latest Posts.
And maybe options to integrate Twitch live status for Stream Items.
But yea really good theme. Nice work.
Hello!
Thank you!
We’ll consider your suggestions and add it the next theme update
Hi guys, woocommerce its working good? because I couldn’t get in “checkout” page on preview live.
Hello!
Everything is fine https://s.mail.ru/LWZX/bksqUfFAX
Did you add any product before?
I have not yet purchased the template, but I plan to buy it for an e-commerce. The product page, can I leave it with 3 products and remove the part on the right? Also, is the page optimized? What are the basic requirements for hosting?
Sure, you can. We recommend the standard hostings like godaddy.com/hosting/wordpress-hosting Also, we can get your recommendations about the optimization.
I have noticed that sometimes the page takes a long time to load. Could something be done?
Please send examples. We don’t have these pages. It can be only the internet connection issue.
How long does it take to load the main page? it takes me between 10 and 14 seconds.
2.62 sec https://s.mail.ru/4ofM/3JHhkAYbX
okay. I will buy it to test it. thanks for your answers!
You are welcome!
How can I install the demo? I bought and install it, but i cant find where install demo like this one
Please follow our docs https://support.promo-theme.com/plaxer
Good, i could install it. But I have another problems now.
www.monarkey.cl/esport/ https://i.ibb.co/XZ1qC03/1.png www.monarkey.cl/gaming/ https://i.ibb.co/v1j0CJw/2.pngWhat could I do with that?
PD. Where could I submit our problems?
before, when i answer you about shop page, to have 3 items per row something like this: https://i.ibb.co/mX3jMpb/shop22.jpg
It really is that: https://i.ibb.co/CHwKwCH/shop1.png but i want to take number 1 off, and add like number 2.
Could you help me please, thanks!
Hello! Please create a support ticket
I created a support ticket, but i dont know if did it fine.
Hello! Thank you, we’ve got it. Our support team will answer ASAP
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
