48 comments found.
Hi, I can’t change datas in footers’ widgets because it doesn’t save for Json error. How can I fix this problem? Thansk
Hello, Dear Customer! To fix this issue – please install the following plugin: https://wordpress.org/plugins/classic-widgets/ Best Regards!
Hi, today I bought your theme (this is the purchase code 23c47995-186b-483d-bfca-a63bb91c0a4b) and I installed a plugin to manage the “team” in a different way from the available tool that I’ll use for the internal team. It seems that the theme doesn’t “accept” this plugin (its name is DV Team) that I used properly in another website and where it works. Now I’d like to know the problem depends from your theme and if it’s possible to fix this problem or if you know other plugin that I can use instead of DV Team.
For example should I install SiteOrigin Page Builder in your theme to manage only this feature in a specific page?
This is the page with some specification http://www.wp4life.com/online/dvteam/index.htmlThank in advance for your support Lorenzo
Hello, Dear Lorenzo! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, I changed the plugin and the new one works. Thank you
Thank you for informing us about this result. Just in case we want to ask you, what plugin do you use now?
awsm-team-pro
Thank you!
Thanks for Your help
Hello, Dear Customer! We can install for you theme with demo. We just need some details from you. Please check the ticket # https://mwtemplates.ticksy.com//ticket/2878418/ Best Regards!
Hello. I buy this theme now. And i have a problem. When i can import demo content i have info “A content install is currently running” and nothing to do. Stopt, nothink. No progress bar, no any infos, no aby percent. Thanks!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!
When i trying to add Theme – Facebook widget, I have “Facebook in Social Extension not configured” problem.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
“The purchase code provided was not properly validated. It could be an invalid purchase code, or the connection to Envato was lost. Double check your purchase code and try again.” :/
Hello, Dear Customer! In this case please email us at modernwebtemplates.com@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
I wrote … still nothing.
Hello, Dear Customer! We have found your letter. Our team will reply to you as soon as possible. Best Regards!
and still … nothing :/
Hello, Dear Customer! We apologize for any inconvenience! Just in case we re-publish our instructions here. Please click WP Dashboard => Access Press Social Counter: http://prntscr.com/15s762c Input here your keys: http://prntscr.com/15s7fdp and save changes. Then check the results at the front-end. Here is the video tutorial about how to use this plugin: https://youtu.be/96E67Z6AKM8 As more easy way try this plugin: https://wordpress.org/plugins/facebook-pagelike-widget/ But all Facebook plugins require your application ID. If you have further questions – please ask us. Best Regards!
i need to know if it supports elementor
Hello, Dear Customer. The native page builder for this theme is the Unyson: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additionally, you may use Elementor, but we recommend to use it only for creating the new pages. Do not mix it with Unyson on the same pages. Best Regards!
Hi, I have a pre-buy question. Can I add video background instead of the images at the slider? Thank you in advance!
Hello, Dear Customer! Sure, it’s possible to upload the video in slider: http://prntscr.com/11st87u If you have further questions – please ask us. Best Regards!
Hi!
I have one question: how can I chanege the blog subtitles in post, I mean the buttons “read more”, “post”, “simple post” and “leave a comment”, “send” in post.
Best regards Paul
Hello, Dear Customer!
Please install this plugin: https://wordpress.org/plugins/string-locator/
Then click WP Dashboard => Tools => String Locator => and perform a of search necessary phrase in theme: http://nimb.ws/iovwRM
The save words in appropriate sting and save changes: http://nimb.ws/KLoHTu
You will receive this result: http://nimb.ws/HyN83l
Best Regards!
Hi, I like this theme 
I have to ask you if it is compatible with WPML for the languages translate. Thank you very much for your answer
Genny
Hello, Dear Customer. Thanks for your question. As we know, our theme hasn’t any incompatibilities with WPML. But to avoid any issues we recommend you yo use this plugin: https://wordpress.org/plugins/translatepress-multilingual/ Best Regards!
Hi, I bought the Werfy theme a while and noticed an issue with regards to the product lightbox. Whenever the user opens the lightbox, and clicks the next arrow, instead of going to the next image the lightbox is closed. This issue also happens on the demo environment. Do you please have a fix for this? Thanks.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi,
where can I added the buttons from the service ? actually there is “Booking a lesson”
Hello, Dear Customer! In this case – please click in page builder an appropriate service: http://prntscr.com/100mc4x then activate options for a button, choose an appropriate style and save changes: http://prntscr.com/100mdoa Then check the result at front-end: http://prntscr.com/100meef Best Regards!
Greetings,
I have problem with theme installation.
1. WP-SCSS when I try to activate it – WP goes in debug mode 2. I can’t find the demo import tool?
Any help?
Hello, Dear Customer! To install demo – please read this article: https://mwtemplates.ticksy.com/article/12433/ To fix the issue with WP-SCSS: https://mwtemplates.ticksy.com/article/15922/ If these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
hello does the theme work with elementor?
Hello, Dear Friend!
Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder.
Mixing several page builders on the same page may lead to unexpected issues.
The best way to use Elementor with our theme – is to use it for new pages.
Best Regards!
is it possible to try the demo of this Verfy theme? I would be happy to buy it if I like it after installation on my wordpress site, but would not keeping it in the “other installed themes” regards Piotr
Hello, Dear Friend!
You can get acquainted with the preview on the following link:http://preview.themeforest.net/item/werfy-water-sports-wordpress-theme/full_screen_preview/25741730?_ga=2.124237770.1198266031.1607330904-1539562915.1587984460
Here you can find the sections, type of colours, whole view of the website and etc.
Best Regards!
I am trying to install theme on my local host while dome content install it get stuck at database restore loading, then gives error. after that it keep ask for repair database. Please sort this issue as soon as possible.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I have submitted Ticket with necessary details required ticket number is 2568828
Hello, Dear Customer! We have successfully performed your request, please check the ticket: https://mwtemplates.ticksy.com/ticket/2568828 Best Regards!
Hi there,
Would that be ok to import Werfy theme on wordpress 5.5.1
Hello, Dear Customer. Our theme is compatible with the latest WordPress versions. If you have additional questions – please ask us. Best Regards!
Theme looks awesome. I am actually looking for something for the water myself. Suggestion: please put the date and what was changed/updated when the theme gets an update. That is important for some people to see how often things get updated!
Hello, Dear Friend! Thanks for your notice we will update the change log as soon as possible. Best Regards!
Awesome. It’s just something I noticed and whenever I have ever purchased an item I’ve always gone directly to that to just see how things are progressing and at what interval. Thanks again.
Hello, Dear Friend. We have added change log for our product. Best Regards!
Hi I bought the werfy template. I installed all plugins from the manual and slider plugind too. I have two quations: 1. Where can I change the fonts style of text that appers in slider? 2. Where can I change the phone number from the main manu? Sincerely, Paul
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello!
I bought a theme, but didnt satifsfy with functionality and couldnt properly configure it for using.
It is possible to get moneyback and get a html version of it?
Hello, Dear Customer. You may submit this request here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- Best Regards!
I have submitted, waiting for your acceptance
We are processing you request. Best Regards!
how to customize counter section because its looks very bad in home page section want to add total 6 counter
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
