79 comments found.
Hello Opal_WP Team,
I’m really ready to purchase this theme but before I proceed, I would like to know if this theme support a sticky menu as the current live demo you’ve, does not indicate such. I’ll be on standby for your swift feedback.
— Thank You Kind Regards
Hi, the theme doesn’t have a sticky menu option, but you can add additional code to have it. Once you buy our theme, you can contact our support team at https://wpopal.ticksy.com/, they will guide you. Thanks,
Too bad the theme doesn’t have woocommerce support
Hi there,
It’s the theme for charity donation, so it doesn’t have WooCommerce.
Thanks,
Does the theme has the Events page?
Hi there, it’s a charity and donation WordPress theme, not available for Event page. Here are all pages included in our theme: https://demo2.wpopal.com/humani/ if you need any our help, please contact us via https://wpopal.ticksy.com/submit/, our dev will check and help you asap. Thanks
Hi. Can I use the images which come with the theme in my own website? Are they licensed for third party production use?
Hello, thanks for contacting us. Yes it is possible and free license Thanks,
Is the theme GPL or original product?
Hi there,
It’s the license theme. If you buy a regular license, you can use it for one site domain only.
Thanks,
issues with elementor update , done an update and the slider seems to have stopped working , please advice as i have raised a support ticket
ok so after i updated to version 3.5 elementor, i get the error .
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
i’ve done that and am waiting for a response patiently. the issue is i cannot even revert to an older version of elementor as the reinstall does not work.
issue was fixed however any page i am trying to edit is stuck on elementor loading . this should not be happening now should it ?
Please continue on the ticket support, our dev will check and help you. Thanks,
it’d be nice if you guys read my query instead of ignoring it and coming up with a silly answer . complete day wasted waiting for a response. come on guys
Hi you able to create different homepage using sections from all the other homepages?
Hi there, yes, it possible with Elementor. Thanks,
Ok I wanted to buy the template but seems the price went back up. it there anyway to get the discount again?
The discount has ended. Good luck in another chance. Thanks
When was this theme last updated? Search results say 28 Sep 21 but the theme page says 8 July 21. The change log at the bottom of the theme page only lists 2 updates.
Hi there, the latest update is on 28 Sep 21, but there is something wrong in the system so it says 8 July 21. Thanks,
guys, i’ve sent a support question to your email address, awaiting a response. thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. Our dev works mainly on the ticksy support system.
Thanks,
On one of the home page templates, The slider says in Bold letters, “Women of Color Nominees” but all of the women in the photo right next to that title are white women…...lol come on…..
Thank you for your comment. And sorry for our carelessness, we have changed the text. Once again, thank you!
Love the theme but does it have WooCommerce support?
Hi there, thanks for contacting us. But the theme doesn’t support WooCommerce. Thanks,
I have a pre-sale question, what donations plugin does your theme make use of? And is it bundles with the theme or does it also need to be purchased?
I have a pre-sale question, what donations plugin does your theme make use of? And is it bundles with the theme or does it also need to be purchased?
Are debit / credit card or Paypal payment methods available? What forms of payment are available?
Hi there, the theme comes with the GiveWP plugin free version. It provides Stripe & PayPal payment methods.
Thanks,
Hi Team, How does the subscription work. I tried to subscribe, but it shows up an error, Please select at least one list. Where is the list. I even tried connecting to mailchimp. I tried with different IP, but it says can not connect etc.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you.
Thanks,
Hi, how do i change the mega menu? Hi, I found out how to do it…
But still chatting with support team, Why blog page is not working
Please keep continuing on the ticket support https://wpopal.ticksy.com/, our dev will check and help you. Thanks,
Why do we have to buy Elementor? And even the Revolution Slider we need to buy. Do plugins don’t come in the price that we pay for?
The theme comes with Elementor free, if you want to use Elementor Pro, you need to buy it separately. Humani comes with Revolution Slider, you don’t need to buy anymore.
Thanks,
Hi Team, Thanks for your quick response. I had a difficulty when trying to edit a post using elementor.
My Next Question: In the demo, www.abc.com/blog, i want to add some heading but looks like its a predefined custom page. I can not add any text in the main blog page. How can i do it. I even tried using the elementor to recreate the same page as how blog is being displayed but the only option i see using the blog option is using the grid view or the classic, Cards and full content. How can i resolve this issue. My only requirement is to add Text in the Blog session saying Latest Blogs etc like that.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will guide you.
Thanks,
Hi Search icon and login icon appears on top of the donate button. In the demo they are on the left hand side of the donate button. How can I fix this? Thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you.
Thanks,
guys , something wrong with the demos ?
https://snipboard.io/VDFrew.jpgHi there, thanks for choosing our theme. The theme demo works well again. Thanks,
What are the Recommended PHP Configuration Limits? Your documentation is empty!!!!!
information in your documentation are missing https://nimb.ws/K7GHvo
Hi there,
Thanks for choosing our theme. Here is the requirements:
- PHP version 5.6 or greater
- MySQL version 5.0 or greater (MySQL 5.6 or greater is recommended)
- WordPress 4.6.1+
If you need technical help, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you.
Thanks,
Hi! Can the donation can be made via Woocommerce? Since my client wants to use a local payment gateway that has a plugin that connects with Woocommerce, does your platform support this?
Hi there, thanks for contacting us. But the theme doesn’t support WooCommerce. You can see more payment gateways that the theme supports here: https://givewp.com/addons/category/payment-gateways/
Thanks,
