Hello @axcelt

Can you please make sure that the logo is changed on all the layouts in this case, if you are using a different layout for homepage you may need to change your logo there aswell, if however you need further assistance with this, please open a support ticket and our team will gladly assist you further.

Click Here to Get Avada Support

Thanks

-Ammar

Hello @havitechcompany

We can not find your account with this current username, however there is no need to worry as you can send us your purchase code to support@theme-fusion.com so we can further assist you with this account related issue.

Thanks

-Ammar

Hello @Jagaa4K

​Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.

If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.

For more information please check the Envato regular license definitions here → http://themeforest.net/licenses/terms/regular

Thanks

-Ammar

Hi,

For that, you can register your purchase codes as guided below and will be able to see which site is using what purchase code as explained below:

To register your site please follow the steps below: a) Access the downloads section of your ThemeForest account, https://themeforest.net/downloads b) Access your license via the download tab in the of your Avada item download button, Screenshot here → https://tinyurl.com/yegnoscv c) Each single purchase of Avada will have its own respective purchase code. One purchase code can be used to register a single Avada install. If you do have multiple purchases then please use the code of each purchase to register a single Avada site, Screenshot here → https://tinyurl.com/yj7py58j d) Once you do add your purchase code(s), the domain with the respective purchase code will get updated in your support account, Screenshot here → https://tinyurl.com/yz49zxkf (you can hit the refresh button to update this). This can be seen at https://theme-fusion.com/support/account/ in the registration tab, Screenshot here → https://tinyurl.com/yg2cq7nu. This will allow you have a note of which purchase code is use in which domain

For more info, please see the FAQs here: https://bit.ly/31L0Ebb

Thank you. – Abbas

Hi

1) You can use an image carousel for logos, https://avada.theme-fusion.com/design-elements/image-carousel-element/
We also have a testimonial element, https://avada.theme-fusion.com/design-elements/testimonials-element/

2) We do not have it now, but it is part of our next release which is due in a few days

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Hello @Tastermireta

This could happen when the attachment size is not properly configured, please make sure that you have selected the right size from attachment display settings as mentioned in our documentation post here => https://bit.ly/3isA931

If however you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

Hello @norland2015

This could be due to the reason that your checklist element is disabled from Avada > Dashboard > Builder Settings, please make sure that your elements are properly enabled, you can read more about this in our documentation post here => https://bit.ly/39BEmwe

If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

i only run element scan, and it enable the elements itself.

Hi

I am not sure if this means your issue is solved. If not, please reach out to support to our link below

Click Here To Get Avada Support

Thank you, Shaminder

Hi

This is part of the page title bar layout. Please check your layouts by going to WordPress admin panel dashboard → Avada → Layout. Kindly edit the page title bar layout area to see the content

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Sorry that only works when I’m logged in as an admin. None of the changes to the button or a custom layout seem to stick, once I logout. Cookies all deleted to… Not sure what to do from here

I’m just trying to get a button style that works in the top right corner of the menu…

Hi,

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello There

We will be doing that for you now as per your instructions in the ticket.

Thanks

-Ammar

Awesome ammar. Great support . Really appreciable.

We’re glad to assist.

Thank you. – Abbas

Hi

It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi, I found the bug. if the widgets to NOT have a title, they align to the left, even if the settings are center align. The moment I added titles in the widgets, they all became centered. I am happy I could help Avada figure this out!

Hi

We will make checks at our end and if there is such an issue, it will be addressed by dev team

Thank you, Shaminder

Hi

A single purchase of Avada is limited to a single site usage only. Additional sites will need additional licenses

You can find more details on licensing here

We would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Hi

As the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi

We are unable to see a purchased batch on your username. Can you please let us know if you have purchased the theme from another user account? (please do let us know the username to verify the purchase)

Polylang options can be added in the menu via the menu area in Appearance ⇒ Menu (where you can add a language switcher)

Thank you, Shaminder

and I need to work tonight

Hi

We will certainly help your address the issue.

Please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hello @lookzoom

Please make sure that you have no empty values inside Avada > Global Options > Builder Elements > Container Tab, make sure that you have border radius and other values entered properly there, if however the issue persists, please open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

Thank you soo much Ammar, you and your theme are the best! That was it. I set the value of container border size to “0” and it works again! Greetings from Berlin Jan

You’re most welcome

Hi

Yes, we can certainly do that. You need to follow example of domains mentioned here, https://theme-fusion.com/documentation/avada/how-to/how-to-set-up-a-staging-site/#staging-licensing

We would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Hi

There is no option given by Envato to allow a single license on more than one site. Using the same license for all the sites is the violation of Envato terms (which have been the same ever since the theme has been sold on Envato)

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder i

Is there a server-based licensing feature? or Do you have volume licensing feature?

Hi

I am afraid Envato does not offer such a license for themes.

Thank you, Shaminder

Hi

We are not quite sure what they offer but our licensing terms as per Envato guidelines suggest a single license is valid for single site. You can find more details on licensing here

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Hi

The Avada theme does have 2 functions where we remove and re-add the_content filters from 3rd parties. You would however need to change the core files to change this. Please look at the file class-fusion-template-builder.php

Thank you, Shaminder

Thanks Shaminder,

We were able to fix it without editing the core files.

Hi

That’s great!

Thank you, Shaminder