685 comments found.
Hi i have your latest version Chauffeur 1.3.2 but the Fleet carrousel does not work anylonger . Is there a newer version or is there a problem ?
Hi bvermeiren001,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com
Best regards
HI, D you have an admin link please co can see how to edit prices etc on the back end? thanks
Hi markwindsorgolf,
Thanks for your interest.
Sorry no there isn’t an admin demo, but if you have any questions about how pricing functionality works, feel free to ask.
Best regards
HI, I just updated wordpress to version 5.9. Are you going to update your version for this? I was not aware that this theme is not supported in this version of wordpress yet. The theme now has limited editing and usability. Do you have a suggestion on how to revert to a working version? Thank you
Hi expertairport,
The theme supports WordPress 5.9 no problem.
Best regards
Hi, My licence key is invalid to register the slider! only registered and installed for one domain
Hi balach,
You don’t need to register Slider Revolution, all updates for it are provided through the Chauffeur theme.
Best regards
Hi, can you give me an contact email address?
Hi gabrielgireada,
If you need support, please open a ticket here: https://quitenicestuff.ticksy.com
Best regards
my support period has expired, that’s why i am asking for a contact email address
You can extend your support period by clicking “Renew support now” on your item downloads page: https://themeforest.net/downloads
Best regards
I want to ask something for an extra job, outside the support. I will not renew a subsciption only to ask something and receive a quote
Ok I understand, but regarding customization work, sorry but I don’t do this.
Best regards
How to manage payments…How is the security works….Which component mange credit card numbers/debit card numbers/paypal information etc.
Hi neuronatechno,
Online payments can be processed with Stripe or PayPal, they will take care of security, you do not need to worry about this.
Best regards
1.Can we manage Passenger number based price(like when 2 passengers add another $10) 2.Can we keep Bond fee for vehicle when ordering
Hi neuronatechno,
Thanks for your interest.
1.) Sorry no it’s not possible to charge a different price based on the passenger number
2.) You can charge the full price online when the customer books if that’s what you mean? Or if you mean take a deposit which is less than the full price, no sorry it’s not possible to do this
Best regards
how to work Surcharge: It hold in bank or any other way like bond
Can you give me an example of what you want to charge?
1.) If you want to charge the full payment online, yes you can do this
2.) If you want to charge no payment online and pay in cash only, yes you can do this
3.) If you want to charge the full payment online, and also charge an extra surcharge on top of this, yes you can do this
4.) If you want to charge a deposit e.g. a fixed amount of percentage of the total, no sorry you cannot do this
Best regards
If I want to get full payment from customer & add another $100 as surcharge… after transaction completed that $100 will refund when admin approve…can I perform this scenario
Yes you can.
Best regards
Hi, I wonder if the theme is compatible with Progressive Web App plugins such as “Super Progressive Web Apps”
Hi Besir_S,
Thanks for your interest.
I Googled the plugin, as far as I can see that’s just a general WordPress plugin which will be compatible with any WordPress installation. I don’t think any special integration is required on the Chauffeur theme’s side. But it’s better you contact that plugin’s developer directly to confirm this with them too.
Best regards
can we send email notification to user & vendor after place order
Hi neuronatechno,
Thanks for your interest.
Yes a confirmation email is sent to the customer and website admin after a booking is placed.
Best regards
Can we get payment manually. Confirmation email is sent to the customer and website admin after a booking placed but without payment online….Then website admin can available & un-available car manually & get payment by on location.
1.) Can we get payment manually: Could you provide more details what you mean by “manually”? If you mean the customer pays in cash, yes they can do this
2.) Confirmation email is sent to the customer and website admin after a booking placed but without payment online: Yes you can do this
3.) Then website admin can available & un-available car manually: There is no availability checking for vehicles, sorry
Best regards
So when we unavailable a vehicle how to remove that from list
You would need to set the vehicle’s “Visibility” option to “Hidden”.
Best regards
I want to know one clarification before purchase,1) cash on delivery(COD) like option avilable 2)Can we configure gmail addres to send mail to admin & user..Thank you
1.) Yes the customer can pay in cash
2.) Yes you can send a confirmation email to the customer and admin with a Gmail address
Best regards
Hello, Thanks for a very nice theme. I notice that WPBakery Page Builder needs an update. Do you perhaps have the latest version and does this theme work with it?
Hi theisingert,
I’ve just updated the theme package to include the latest version of WP Bakery Page Builder and Slider Revolution. Note if you see this message right after I post it, you may need to wait 30 mins – 1 hour for the update to be processed and approved before you can download it.
Best regards
Hi, I’ve installed the theme and everything is good except the “Contact Form 7” and Homepage Booking Form. I can handle CF7 issue. But Homepage Booking Form, 1. When I enter all information and click Reserve Now: it’s only refreshing the page, nothing else. 2. I need to edit Booking From Texts, so I need to know which file.
Thanks
Hi YounesAfares,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi –beautifull theme, but is there any way that I could add a coupon on booking ? I like to offer a discount to my best customers. Just another little request, is possible set different price for night and day…? Thanks. Best regards. Ocricciano
Hi Ocricciano,
Sorry there isn’t a coupon option currently. I agree it would be useful though, I’ll bear this in mind for an update.
Best regards
Hello. We have the same Problem like the Author before, with Google Maps. Earlier it has worked without problems, and now we have tried different APIs and its not work, so its not a problem with Google API setting. Last Update: 25 April 21, Why if i donwload it is the same version like years before: v1.3.2 ?
Hi PremiumAndris,
If the Google API has suddenly stopped working then it probably is a problem with your Google API configuration. It could be that your billing information has expired, or referer settings are incorrect. I can’t say without seeing your website though, please send me a link via email: hello@quitenicestuff.com
Best regards
Hello. I have bought the theme but the support license has expired. I need help with adding surcharge on the booking system for the theme. if i renew the support you will help me? I need to add surcharge between 20:30 – 06:00 of 10%. Is it possible? Thank you.
Hi RoiBee,
Sorry there isn’t an option to add a surcharge for bookings between a certain time currently. I agree it would be useful though, so I’ll certainly bear it in mind for an update.
Best regards
Hello. thank you for the response. But a developer can edit the code and add this feature if i want? Would it be complicated? Or its easy to do for them?
Kind regards
Depending on the developer’s skill level I guess it wouldn’t be too complicated.
Best regards
Ok thank you.
Hi, I want to have discount field in my website. Is there a third party plugin to do this or will this be added as a feature soon?
Hi umit2go,
Sorry there isn’t a discount option currently but I’ll certainly bear it in mind for an update. Thanks for the suggestion.
Unfortunately I don’t think you’ll find any plugins to add this functionality since the Chauffeur theme uses it’s own custom booking plugin.
Best regards
Hi, Ibought the theme in 2019, so my support is over, but i hope you can help me wuth this issue. We’re rebranding the site and started again with a new domain. I get the following message “Sorry, we can’t calculate the distance between the addresses you supplied, please try a different address ” when calculting the price. Please could you assist or guide me in the right direction? Thanks in advance.
Hi ad2310,
This is a problem with your Google API settings, I’d recommend checking the Google API is setup correctly to be used with your new domain.
Best regards
- I have only one vehicle, only one driver
- my billing is by mileage. The calculation is therefore very simple: price per km x number of km
- the customer must be able to choose his point of departure and point of arrival, and know the price of his journey before going further in the reservation. The price should appear immediately in step 1, before choosing options or entering contact details.
- the following form, must allow the customer to enter his contact details and the age of the child (s) if there is any (in order to equip the car with a child seat if necessary). car, I don’t need him to fill out any billing or company details. I only need the number of passengers, the contact’s first and last name, as well as their email address and phone number, and the age of the child (ren).
- my vehicle having a limited number of seats, I want to be able to limit the number of passengers and therefore the customer cannot indicate a number of passengers greater than the number of seats in the car.
Hi milandes,
Thanks for your interest.
1.) Yes the booking system works fine for any number of vehicles/drivers
2.) Yes you can charge per km
3.) Yes the customer can enter the pick up and drop off addresses and the price will be displayed instantly, before entering any other information
4.) Yes you can enter those details in the form fields, although bear in mind the child age would need to be added in the “Additional Information” field, since there isn’t a specific “Child Age” form field
5.) Yes you can set the number of seats for your vehicle, and if the customer selects more passengers than the vehicle capacity they will not be able to book
Best regards
Support has expired I wonder if it is a common error and you can tell me how to solve. If not I renew support. Let me know
Hi tosk,
No it’s not a common error that I’m aware of. It’s hard to say what is causing the problem without being able to see your website.
Best regards
OK i am gonne renew support and then will open ticket thank you
Hello, when I choose “flat rate trip” the price of E class is wrong most of times. For example Abano Terme > Treviso airport is saved 100,00 euros, but appears 35,00 that is minimum price. What Is wrong? Thank you
Hi tosk,
Could you open a support ticket and provide your login details so I can check this for you: https://quitenicestuff.ticksy.com/
Best regards
Do the images come with the theme? I bought the theme last year and want to know whether I can use them.
Hi ad2310,
No the demo website images aren’t included in the theme package. The import data contains blank grey placeholder images which you can replace with your own images
Best regards
