461 comments found.
Good afternoon, I have made a page with elementor for the blog section, but even if I select it as the default for the posts, it does not take it, apparently it only takes the theme. Is there any way to change this and have me take the elementor page.
Hi aletfox,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
I really like this theme! Beautiful & work very well!
Can you show me how to add “You may also like…” on the product page?
Warm regards, JPack
Hi JPack,
Thank you for choosing our theme! 
It is Up-Sells. You edit your products. In the Product Data panel, you select the Linked Products tab and set it up. For more information, please read WooCommerce’s documentation https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Have a nice day!
Does it work with the Arabic language? Can I add the Egyptian currency (EGP) to it ?
Hi eldeebmohamed2022,
Thank you for being interested in our theme!
Yes, GoStore supports the Arabic language (RTL). You can change currency to the Egyptian currency (EGP) easily in WooCommerce’s settings page.
Have a nice day!
Hello, how do I edit the registration and login section and how do I add new fields, thanks
Hi Oyunbayin,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Best regards,
Hi.. In this theme search bar – the search option is not working, can you please check and update me how to fix that.
https://greenpasture.co.in/wp/Hi ovntech,
I see it is working fine. Please see my screenshot https://prnt.sc/1vah682
Also, you have only one product. If search result returns only one product, WooCommerce will redirect to the single product page of that product.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Please add wcfm compatibility
Hi RiaanN,
You can use Dokan with our theme.
Best regards,
Nooo, If I wanted pain I would make a dentist appointment.
Hi RiaanN,
Currently, we don’t have plan for this feature. We will note down and consider about it in future.
Have a nice day!
Hi, Why header colors are not changing properly ?
Hi shiyanthan,
You go to Appearance > Theme Options > Color Scheme. You find the Header Colors section and change the colors of header in there.
As I can see, your site is cached (hosting cache or caching plugin). You should disable cache and only enable cache after you have finished building your website.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi,
Please check this link demo is properly imported or not ? https://electronics.quickshop.lk/are you not added for images in demo data ?
Hi shiyanthan,
All demo images are replaced by the placeholder images because of themeforest’s policy. We wrote about this in our online documentation https://docs.theme-sky.com/gostore/#demo-content. You can simply change them with your real images.
As I can see, your site is cached (hosting cache or caching plugin). You should disable cache and only enable cache after you have finished building your website.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
can I set the fullwidth as 1400px ? or how make the gostore width like Miti ?
Hi onceiwas,
You go to Theme Options > General and enable the Layout Fullwidth option. After changing, you may need to increase the size of your banners if they are small.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Pre-sale question. On the filter options can they be easily changed to something else? For example you have CPU as a filter but I am making a clothing shop so that wouldn’t work for me but other filters would be better if I can edit them myself.
Hi redsixstudio,
Yes, you can remove the demo attributes or add more attributes easily. For more information, you can read WooCommerce’s documentation https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6
Best regards,
I have purchased the theme now. I have noticed on the attributes with the demo installed, the colors have a color palette in the configeration for them (ie you can choose black for the black color). But as I am in the UK we use the word spelt colour but if I change the attribute to colour the palette disappears. Can you help/advise please?
Hi redsixstudio,
About the Color attribute, you can change the Color name, just keep its slug to be “color”. For more information, please watch our tutorial video https://youtu.be/uXuN3RPJEig
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi pbenji,
There may be a problem with your hosting configuration https://ocdi.com/import-issues/. But, as you can see, it only affects to widgets. You can simply add them in Appearance > Widgets when you need. Or you can open a ticket here https://skygroup.ticksy.com/ if you need help. Our support team will help you.
Have a nice day!
We have dokan plug in this theme compatible in dokan?
Hi manojpatel27391,
Yes, GoStore is compatible with Dokan.
Best regards,
Hey there! Thanks in advance for your help. I would like to make the main menu link to a megamenu non-clickable. Currently if you click on the menu item for the megamenu (shop by category) it takes you to a page that contains ONLY the megamenu and nothing else. currently the dropdown works just fine, it’s only the link that I want to disable. Here is the page that has the issue, and “shop by category” is the link that I wish to disable, but without affecting the display of the megamenu dropdown. Does that make sense? - Link -- https://stbpens.ca/
Hi goducksmarketing,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Having issues after installing the theme. I need a support email to send screenshots to please.
Hi CashFlow270,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Hello please how to change the menu that comes down when on mobile? I want to change the language of the HOME MY ACoUNT LOGIN and WISHLIST labels
Hi dev_marius,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
just tell me where I will go to change the labels of the buttons that appear at the bottom on mobile. no one likes given access to their entire site. apparently this is what you like about you. Just tell me where I will go to modify and I will do it myself
Hi dev_marius,
You can use the Loco Translate plugin to translate those texts to your language.
If you still can not change them, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
ok
Hi ousmandiop,
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your purchase code and website information. Our support team will help you check it.
Best regards,
please i cant import a demo data, i get connection error on content.xml
Hi evansxper,
Please open a ticket here https://skygroup.ticksy.com/, give us your purchase code and website information. Our support team will help you check it.
Best regards,
hola como estas . estoy en la traducción a español con loco translate pero estoy traduciendo el tema hijo y no me sale todo lo que tengo que traducir
se traduce en la categoría hijo o en la categoría padre?
Hi medialtradecol84,
You should translate the parent theme. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
How to update?
Hi dhrimon,
Please read our documentation https://docs.theme-sky.com/gostore/#updating-the-theme
Best regards,
