Discussion on Braintech - Technology & IT Solutions WordPress Theme

Discussion on Braintech - Technology & IT Solutions WordPress Theme

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277 comments found.

I bought the theme but didn’t received the purchase code. where can I find it?

The one i see is on the License Certificate (Item Purchase Code) and it is not working ?? I don’t understand…

Nothing is working… I upload the theme parent and the theme child but it doesn’t show me the required plugins. When i try to import the demo too it failed… I payed the support

How to get your purchase code check following link: https://rstheme.com/faqs/

Also send your access from following form of themeforest:

https://themeforest.net/user/rs-theme#contact

I already sent it to you

I already demo data for you. Check now. Thanks

Hi, I have seen that at least one person had the issue I have today ; couple weeks ago I activated my license to start customizing the theme locally and I messed something up so today I wanted to start over but keep my old data because I need to reproducer part of what I did last time… I realize that I cannot activate the license anymore. Do you thing this is a good strategy to block the license for local development? As you can see my license is not being used on a live website yet. Could you please unlock it so I can benefit from your latest update? 35bc9492-03d1-4948-bb61-022b1896141b

Hi, we unlock it from your localhost and try now your live site. It should be work. Thanks

Hello everybody.

Today I acquired a themeforest theme from rs-theme and started tinkering with it, locally through LOCALWP.

I had already activated the license, but I realized that I hadn’t done the import correctly. It was already a bit lost so I deleted it and redid a new site locally. Now the license no longer activates.

Can oy guys help me with that?! Thanks, alot!

Hello. Is everyone all right? Hope so.

I’m looking to centralize the home menu. I found an option on the Braintech option that centralizes. I turned it on and it just centered the dropdown menu. The home menu is not yet centered. How could I solve it?!

https://prntscr.com/1xi1mr4 https://prntscr.com/1xi1nl0 https://prntscr.com/1xi23kj
https://themeforest.net/user/rs-theme#contact using this link send mail to our support wit your site URL with access we will look it. Thanks

I sent it now!

Hi, when ı made the last update of the theme which is 2.3.3. My all site broking. Most of the features are changing. Why happens this?

P.s: I came back from my backup. Then when you solve that ı will update the theme.

Regards.

From admin bottom left go to About Braintech menu where you can active theme with purchase key. After active it will be fix es your issues

Hi there.. Do i have to install child.zip as well ?

Yes, you can install it. No Problem. Thanks

I bought the theme but didn’t received the purchase code. where can I find it?

Never mind, I get the code.

Okay, thanks

What element was used in the main demo under the header? 3 images next to about us text?

How do I set the number of characters to show in the testimonial widget?

Also in my footer part of the location icon is showing even though I don’t have a location designated? http://barbsmiwebsites.com/ucanbiy/

https://themeforest.net/user/rs-theme#contact using this link send mail to our support we will check and update you.

Hi Last update created header layout problem, sticky header and main menu problem. Even if i change header layout style, nothing change in front. Others things like header background colors etc dont also applied when i change. I noticed all these after last update. How to do? Thx

Hi, from admin bottom left go to About Braintech menu then active your theme with license key. Thanks

Perfect! Its running correctly again. Thank you

You are welcome sir.

How can I send evidence image, I pay support.

I wait for your help

Hi, what do you mean? How can I help you?

I Send Ticket.

We will check and update you

Hi please my Mega Menu is not coming up as expected. The menu links are not in columns but rather in a one straight column like the normal menu.

What could be wrong please

Thank you

Hi, please send mail to our support with your site URL and admin access. We will check it. Thanks

Hello! I’m currently helping a client of mine to work on her website, and I find it difficult to see “HEADER BACKGROUND COLOUR OPTION” I’II appreciate If you could attached a screenshot to guide me through THANKS.

Thanks for your swift response. But, That’s not what I’m saying. Check the screenshot. https://snipboard.io/UPV7jW.jpg

You mean top bar background area.Please toolbar settings from educavo option. Thanks

I don’t have any email for yours

We may be missed your mail. I checked it now but don’t find it. Can you please send again? Please use this link to send mail https://themeforest.net/user/rs-theme#contact Thanks

I have sent a ticket for two days and no one has answered me, I need a refund of my support.

Let me check your issues. May be we missed your mail. Let me check and get back to you.

should i activate also the braintech-child.zip ?

Yes, you should. You need to use this child theme for customizing the main theme. Thanks

404 page not working well,

it just keep showing preloading icon logo

Sorry for this issue. Please send your site url and admin access so that we can check the issue for you. Thanks

Hi, how can we add a sidebar to single posts?

From edit post you will get post sidebar settings see here http://prntscr.com/1t315a5

Hello, how to quickly copy a page? Such as service page!

One page template or multi page template?

multi page template

You can import demo data then you can assign your chosen home page to default home. Thanks

Hi, how can ı activate ‘my account’ for woocommerce on the theme?

Thank you.

You can set from WooCommerce Settings. Thanks

Hello, I have set up the environment according to the instructions, but I still failed to import the presentation data!

It has been sent. Please check it as soon as possible

After checking I will send you reply. Thanks

Hello! My web site using braintech theme is very strange that one of the records in wp_options will suddenly be changed from Fully-Qualified Domain Name ‘www.axland.com.tw’ to ‘18.181.180.63’. Can you give me some suggestion about this issue. Thanks!

Not sure why you facing this issues. Can you please contact your hosting? Thanks

Do you have any ideas that the record with option_name =’ braintech_option’ in wp_options table will be changed by what kind of program?

https://www.axland.com.tw/

It’s not for theme. Can you check any plugin you are using? We will Check and update if we get other issues

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