6626 comments found.
Hi how we can use RTL demo as multi vendors
Hello,
To create multivendor site (no matter RTL or LTR) you need additional multivendor plugin: Dokan, WC Marketplace, WCFM Marketplace or any other that suits your needs most of all.
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Hi, please check “Massive Addons for WPBakery Page Builder” plugin, It have a problem with same web hostings. This plugin is now disabled on download in themeforest.net …
Best Regards, Steve
Hello,
What issue do you have using this plugin? Could you, please, contact us using author contact form https://themeforest.net/user/8theme and explain in more detail?
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Hi there,
Impossible to reach you trough your own support on your website… your website isn’t working….
Hello,
Take out apologize for this inconvenience. We are working to fix the problem with the support forum. Give us some time and try later, please. Sorry about this.
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Unable to change main color. When I change, it shows changed color on the dashboard, but no real output than default color, #a4004f I use electron 1 demo.
Hello,
Thanks for using our theme.
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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You should see the changes that come with this other template which I had and I see many advantages now.
Hello,
Use form on this page – https://themeforest.net/user/8theme If you have any questions/suggestions.
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It is not a question, it is to see some functional things that you do not have.
Greetings.
Hello,
It looks like advertising of a third-party template. If you have any suggestions about features to implement then either contact us using the author contact form https://themeforest.net/user/8theme or submit a feature request here https://www.8theme.com/taskboard/
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wpbakery responsive options gone
Hello,
Contact us via form on this page – https://themeforest.net/user/8theme Provide URL and temporary wp-admin access, so we can take a closer look at your settings.
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Hello, is it possible to set sticky add to cart permanently on mobile on single product page? (for example: your AMP extension)? By default, your theme does not display a sticky add to cart until I scroll down below the standard add to cart button.
I also don’t see the progress bar for free delivery on mobile-> text only. It works normally on the desktop.
Thank you
Hello,
1) You can always display sticky add to cart using below Custom CSS
.etheme-sticky-panel.outside {
opacity: 1;
visibility: visible;
transform: none;
}
2) Could you, please, submit support request to our support team here https://www.8theme.com/forums/xstore-wordpress-support-forum/ ? Provide there link to your site and our support staff will check progress bar issue and help you.
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Hi there, I want to clarify something before purchasing, does the catalog mode fully hides all the prices, wish list and shopping cart? And is it enabled through a plugin or under your theme option? Additionally, is there a demo of the catalog mode to view?
Hello,
Thank you for your interest in our theme!
Our theme has built-in option to enable catalog mode and hide prices (for all the users or just for unregistered if you need) and add to cart button. You are able to manage if you want to show cart element in header using header builder. To disable wishlist you will need to disable bundled plugin or just do not install that after theme installation.
Here you can check the demos with the catalog mode enabled:https://xstore.8theme.com/demos/drinks/
https://xstore.8theme.com/demos/sushi/
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Hi, my support expired a few days back but the latest security issue and update has caused our site to be down for 2 days. Cherryred.co.uk. Please can someone advise asap as my host is telling me that we need to change themes as this one is too problematic. I have reverted to the previous version of the theme but now it is not compatible with the new version of Xstore core plugin so it looks a mess. It´s causing many issues with Woocommerce and database problems. Please help!
Hello,
The latest security email from Envato was related not to theme version or code but to bundled plugin. Read more here https://www.8theme.com/topic/envato-market-security-notice-email/
What version of XStore theme did you use before the update? We always recommend to test update on staging site before production site update.
Contact our support here, please https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi Olga, I posted in the support forum but did not receive a reply: https://www.8theme.com/topic/new-theme-version-security-update-has-broken-our-site-urgent/ – when I activate any other theme the site loads, it is just Xstore.
I currently have Version: 8.0.6 as I reverted to try and revert the issue but it doesn´t help. PLease can you take a look at my support query urgently? Our site has been down 4 days now.
Hello,
Ok. Answered.
Regards
Hi, i need to make group products but it should be limited for max 4 items, but you can chose from 10 product, but you can buy this package (group product) with 4 items inside. But the price of this “package” is fixed. It need to calculate only items, not money value. Hope you understand what I mean. Is it possible with your group products?. I never used your theme, this will be the first time so I need to ask.
Hello,
Thank you for your interest in our theme!
Grouped product is WooCommerce plugin option https://docs.woocommerce.com/document/managing-products/ Our theme does not have any special options for this. By default WooCommerce does not have option to limit products to 4 only to choose from 10 available products. Anyway, I would recommend you to contact WooCommerce support with your question to get suggestion how to achieve the result you need.
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Hello before buying this theme, I have one question. If I import one demo but I don’t like its product view. Then Can I use another demo’s product page view for the current one?
Hello,
Thank you for your interest in our theme!
Shop page and single product page layouts could be changed from theme options. Layout of these pages on our versions are just different combinations of the theme settings, so you can import one demo and then change settings to apply layout of the shop page that we use for other demo if you need. Our support will be glad to help you and assist with options you need to use to achieve that.
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I have my key, but the support is expired, my key should work, I’m trying to put it on the theme, but it’s giving as incorrect
Hello,
You can use 1 license for 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard
I suppose you already used your license key for other projects if you faced activation limit message. Contact us using author contact form https://themeforest.net/user/8theme and provide your purchase code. We’ll check.
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Hello my support got over just yesterday, I wanted to know how we can add another menu to the mobile panel there is one menu already added to more icon in mobile footer panel I wanted to add another to other icon
Hello,
Unfortunately, we have only one toggle element and one mobile menu element for the mobile panel. We have more options to show the menu there.
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Hi, I have a problem, at 1024 px responsive, my vertical menu disappears, after reloading the page completely from markup. On the demo, you are doing well https://xstore.8theme.com/elementor/demos/home-decor/
Please tell me how to change this, I need that the menu does not disappear from the markup https://prnt.sc/1tzvx8g https://prnt.sc/1tzw0l2
Hello,
Add the below code to child theme functions.php after the next theme update. add_filter('etheme_force_enqueue_header_vertical_on_mobile', '__return_true');
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Thanks, I’m waiting for the update
Hello,
You are welcome.
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Hello, changelog is up to date?
Hello,
Yes. The latest changelog is up to date https://xstore.8theme.com/update-history/ .
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Thank you Olga! Keep up the good work! 
You are welcome. Have a good day.
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Hello, I love your demo “Artmaxy” and I’d like my website would be similar to it. I import the demo but I have several problems with it : - Typography : I only change the text and photos of the first slider on the homepage with WP bakery. I want to keep the same typography but the typo for the heading (Amithen) change each time I make a change in the website.
- When I activate the Single Product Builder to make some changes in the presentation, the page no longer looks like the one of the demo : the image is smaller with no zoom, the tags, categories, etc… are written smaller too, the title of the product disppears, there is a sidebar while there is no in the demo, etc…
Can you explain why and can I keep the same layout of the demo with only some little changes ?
Thanks. Kind regards.
Hello,
Could you, please, submit support request here https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with WP Dashboard access to your site to check the mentioned issues in more detail?
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Hi, upate 8.07 error Missing Dependencies , etheme_admin_vc_js , wp-content/themes/xstore/framework/assets/js/admin-vc.js , vc-backend-actions-js (missing)
Hello,
What version of WPBakery page builder and Massive Addons plugin do you use?
Could you, please, contact us using author contact form https://themeforest.net/user/8theme to provide WP Dashboard and FTP access to your site?
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Can we change domain name for using theme? We closed other web site so we will use xstore theme at new domain but we can not activated. Can you reset domain name?
Hello,
Contact us using author contact form and provide your purchase code. We’ll check and help you.
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Hi we use WPML kindly advice how to add change lang and currency switcher to widget1 and widget2 in header nich02 ,thanks
Hello,
Theme options > General > Enable Old Widgets Panel > On. Go to Appearance > Widgets > add switchers into areas, then select them via Theme Options > Header builder > Widgets.
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Hi , thanks for your replay , unfortunately i’m not able to follow tour steps would u pls send me images for the process specially Go to Appearance > Widgets > add switchers into areas, then select them via Theme Options > Header builder > Widgets.
Hello,
Submit support request here https://www.8theme.com/forums/xstore-wordpress-support-forum/ Comments area is not a good place to provide detailed instructions.
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