Hi hadyr.,

We apologize for the inconvenience. We have attached the zip file using a WeTransfer link. Please upload the theme file to your store and utilize it. (Refer: https://we.tl/t-e7t2uR97Cx )

Thank you!

how can i upload demo?

Hi hadyr.,

Please unpack the whole package after downloading it from Themeforest. On that extracted themeforest-theme-shopify-theme, You can find files like Documentation, theme.zip, Log.txt and Readme.txt. You need to install the file “theme.zip ”.

Kindly view the attached video for installing the theme in your store. (Refer: https://www.youtube.com/watch?v=1nKm4hy-EnQ )

In case of any difficulty, feel free to contact us with the store login details. Kindly create a staff account using the email ID support@buddhathemes.com. If creating a staff account is not feasible, you can send us the site URL and collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: https://youtu.be/qnJeTvYvwZM

Thank you! Looking forward to your response.

I created the index.json, but I need assistance with the rest. The index.json doesn’t have anything in the outdated documentation. I can’t find anything appropriate that could affect the issue.

Hi inolvepr .,

Please refer to the attached screenshot for instructions on creating a template file for your store. Additionally, we have included the index.json file via the WeTransfer link.(Refer: https://prnt.sc/NYH8cf94N41m , https://we.tl/t-1r1EOl1P1B )

In case you encounter any difficulties, please provide us with the login credentials so we can resolve your query.

You can send us the site URL and collaboration code (if applicable) so we can send you a collaboration request. ( Refer: https://prnt.sc/pIxX-9HwgGCn , https://prnt.sc/FdEi7ty_0Kj_ )

Thank you!

Hi.,

Kindly share the video clip or screenshot of the difficulty along with the site URL and password(If applicable) to view your site.

Thank you. We are looking forward to your reply.

I can’t add images here/ screenshots. And I can’t reply to the email you sent me either. Website is healthlovers.es // to view password: BCN123

Hi mrharrywoodward.,

We have received your mail and reply to the query. We are not able to login to your store.

Kindly create a staff account for this email id support@buddhathemes.com and let us know.

Otherwise, send a collaborate code to create a collaborate request. (Refer to https://prnt.sc/w6CV_Un6SFJo , https://prnt.sc/9eSra7dnz-5G )

Thank you. We are looking forward to your reply.

Hi.,

1)Theme forest comment via the right bottom form located @ http://themeforest.net/user/designthemes

2) Forums Comment : https://themessupport.com/forums/forum/business-finance/beaux-cosmetics-shopify-theme/

3) Email contact : support@wedesignthemes.com

Hi Cosmeyer.,

1) You need to add the filters in the tags that are present in the product creation page and as well as in the customization panel of the product page. Then the filter will be visible in the sidebar and the product will be filtered when you click on a tag in the sidebar. (Refer: https://prnt.sc/_l_yn7aURP9b , https://prnt.sc/Ff-R8VlddeRU,https://prnt.sc/jeAAFBJgyTQQ).

2) You can find the megamenu option in the Header. In that, we can pick images or products visible like that.

Firstly create a Nested Dropdown Menu in the Navigation. (Refer: Find the Nested dropdown creation video from the below link https://youtu.be/UrKrgOWRvzM)

Kindly follow the below steps to get images like that.

In the customizations panel, Click the arrow which is at the left side of the Header >

Add block > Promo image (Refer: https://prnt.sc/22esnxp ) > Type the map item > Choose number of columns > Select images > Give heading and buttons as per your requirement. (Refer: https://prnt.sc/22es7w4 )

Kindly follow the below steps to get products like that.

In the customizations panel, Click the arrow which is at the left side of the Header >

Add block > Product (Refer: https://prnt.sc/22esq6l ) > Type the map item > Choose number of columns > Select Products. (Refer: https://prnt.sc/22evxu9)

Hope you are happy with our support, kindly rate us and leave an amazing review in the ThemeForest. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Hi COSMEYER.,

Yes, this theme is designed using the Framework 2.0 version.

Hope you are happy with our support, kindly rate us and leave an amazing review in the ThemeForest. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Hi.,

Kindly look at the website in a preview or large screen. If you look at the website in the customizer, then the toggle menu will be visible, since the customizer takes more space, that screen will be considered as a tablet screen.

Hope you are happy with our support, kindly rate us and leave an amazing review in the ThemeForest. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

I’ve looked at it on a larger screen and in review. Even if its full size on a laptop the menu should show across the top. Its not. it only shows the hamburger menu

Hi.,

Kindly reply with your store URL, Store login details and related screenshots, so that we can check and let you know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know.

Note: Kindly share your login details to support@wedesignthemes.com

Hi,

Kindly reply with your store URL, store login details, and related screenshots of the difficulties you are facing, so that we can check, and let you know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know.

Note: Kindly share your login details to support@wedesignthemes.com

Hi Crestlinemedia.,

Please let us know your exact issue with our theme with some screenshots so that we can check and let you know immediately. If you think, that the store login is required to fix the issue, please send those details as well else create a staff account for this email id support@wedesignthemes.com and let us know.

Note: Kindly share your login details to support@wedesignthemes.com

Hi radnicmilan.,

No problem, just purchase the wordpress theme from the following link and let us know the purchase of the wordpress theme, so that we can refund the shopify theme purchase.

Regards., DesignThemes Support.

I just bought a WP.

Hi radnicmilan.,

We have approved your refund request. Please have a look.

Hi.,

If you enter the email id at the bottom of the home page, the email id is storing in the Customers at the backend of your store.

Refer: https://prnt.sc/1u2p5d6

Hope you are happy with our support, Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Don’t forget to place your worthy ratings, it will help to an overall rating in the ThemeForest.

Thank you! Last thing, how do I move the menu to the left when on mobile? It’s not working properly when you click it

Hi.,

Kindly reply with your purchase code, store login details & related screenshots to our email id support@wedesignthemes.com and let us know.

If you feel insecure to share login details, create a staff account for this email id support@wedesignthemes.com and let us know.

Hi Nadeem.,

Sorry for the late reply. We have missed your ticket. We have sent the forum login details to your email. Please have a look. If you have any issues with the slider section, please let us know.

Hi Nadeem.,

Sorry for the late reply. We have missed your ticket. We have sent the forum login details to your email. Please have a look. If you have any issues with the slider section, please let us know.

Hi,

Speed related to many factors like images, number of apps, theme features, etc… As of now, we can help to reduce the theme weight by removing unused sections, header, footer, and additional detail page layout. But this will not give you more rating on the score. There are some apps to speed optimization as follows.

You may try such ones! Or can hire experts from https://experts.shopify.com/services/expert-guidance/guidance-for-improving-your-site-performance-and-speed

Hi belgaempire,

In this theme, we provide only one type of header and footer, so it is normal that you don’t have header or footer style options.

Please go to Actions > Edit Language > Choose the page in which the message “translation missing is coming” > Enter the value in which the error occurs. (Refer: https://prnt.sc/11af0ev )

If you still feel any difficulties, give your login credentials, we will do it from our side.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Regards., DesignThemes Support.

Thank you, i have anymore question : why the template of the brands page only takes one brand per alphabetical letter. I have lots of other marks starting with the same letter and they don’t appear. How do you get them all to appear? Thank you

Hi.,

Kindly reply with your store login details so that we can check, and let you know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know.

Hi cpayne7795.,

You can find the options for the password page from the Theme Settings options. Please have a look at this video http://recordit.co/8dGjn0K9Nj for more details.

Regards., DesignThemes Support.

Can someone also please tell me if it is possible with this theme to do Color swatches / image swatches?

I am looking for an overview with clickable images as selection for colorvariations, so not a slider.

Hi,

Sorry, You can view the demo only. We can not give a period for a trial.

Yes, Color swatch is Possible

Hello Thanks. But on the website from another phone just to check. Sidebar menu button not visible. Sure will rate you guys 5 Stars, as soon I’m home.

hi, the Accessoires dropdown doesnt work, when you have the cursor on the word or on the arrow, just work if the cursor is left from the word. please fix, you already have a acces to my shopify account with support@wedesignthemes.com Thank you. Review is on the way as well

Hi FashionBeautyStore.,

1) The Accessoires dropdown issue has been fixed. Please have a look at it now.

2) The prices issues on the collection page also has been fixed.

Regards., DesignThemes Support.

Hi.,

Please be more specific about your query with some screenshots and page link, so that we can check and let you know immediately.

Regards., DesignThemes Support.