12045 comments found.
Hi , Can I change the currency to the currency of Algeria? Algerian Dinars! If the answer is yes , how can i make it please ?
Hi Karismatik21,
Yes, you can add any currency you want. If it’s not showing on the admin panel you can ask support to add it for you.
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Most of all themes using woocommerce to generate orders and invoices. So there are a lot of plugins to style and add options to invoice process. But your theme have build-in option to generate invoices.
In europe there are a lot of law issues you need to handle for correct invoice with tax. With woocommerce you can download extra-plugin and your invoices will have no law issues.
What about your theme? Which tax options you share for B2B invoices? If customer purchase paud addon/plan for listing AND enter tax id, then we need to show more some tax details. If the tax id is not entered, then the normal invoice coud generated.
Do you have any additional information about tax in your invoices?
Hi Philosoph,
Thank you for your interest in ListingPro.
Invoices in ListingPro are with VAT included.
We have our own built-in checkout system to process payments for our directories built with ListingPro including Paid Listings (Front-end Listing Submission) and Promoted Listings (Ads Campaign). WooCommerce is not required. Hence we do not support WooCommerce officially.
But users have created a separate shop and embed products on details page. Here’s an example https://www.localpurse.com/book/costa-rican-artisan-coffee-experience/
For more details read https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/ https://docs.listingprowp.com/faq/is-woocommerce-supported https://docs.listingprowp.com/faq/can-i-sell-productsFor detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
Locked out of my support account and could not get e-mail for password reset. The error message is : “The email could not be sent. Possible reason: your host may have disabled the mail() function.”
Hi djsirasite,
Please try “Envato Login” option and let us know if it’s working for you.
Best Regards,
Natyra from Cridio
Customer Success Ninja
1. Which theme related widgets do you have for elementor? For example: Do you have login and register widget? Which one you also have? 2. Why you still not have full/official elementor pro support like most of all other listing themes?
Hi Philosoph,
Thank you for your interest in ListingPro.
You can check on our demo all of the Elementor Page Builder widgets.
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
No, we support Elementor Pro version, but there are customers that use it. You can check with them on our FacebookGroup
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, how can we allow users to add multiple store location on a listing? It is comment that a business has few branches with different locations. Thanks.
Hi ozwds,
Thank you for your interest in ListingPro!
Please kindly read this article regarding your question.
Let is know if you have any more questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you for your reply. We are running a directory with free and paid listing. Most people uses free listing and submit multiple listing for the same site. Do you have a feature that stops websites from submitting multiple listings for the same domain?
You can limit the free pricing plan feature to 1 listing only.
https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/1. We tested your widgets for elementor. If we open the elementor styling tab for the widget, we cant setup any styling. Why you do not provide the default individual styling options like font, colors and much more for every theme related elementor widget? Please also check this screenshot: https://ibb.co/KGnfYLv
2. Your theme is not fully customizable with elementor. Because if we build custom header, we need widget like “login” and “register”. But your theme have no theme related widgets like login and register. But this are one of the most important elements for website which is selling listings. Do you plan to improve this massive issues? So user will have only premade header and some styling options for them. This is not good and outdated workflow.
3. All modern elementor compatible themes have also elementor pro support out of the box. Do you plan to improve this situation regarding to your theme?
4. Show events: We cant setup styling of events archive page. Also the styling tab is missing. All modern themes with events function have tons of options, minimal they share options to style archive page like: show only image, show only title, how image + title, show title + image, show image with cover title…. but your theme only have this one style and we need custom coding to solve that missing basics?
Check this screenshot please:
https://ibb.co/vPDqbxz
Hi deal_king,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your feedback. We will take this in account for future updates.
Hi there,
Just letting you know that we have launched EventProWP.
You may read our Blog Post EVENTPROWP: THE BEST EVENT MANAGEMENT & TICKETING WORDPRESS PLUGIN about it as well 
.
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Good Afternoon – I emailed your support but have not heard back yet – Was wondering if I could get a login to the demo (customer and business – business if you can only do one) so that I can check out features to see how they work. Seriously considering purchasing, just need to check a few things first – specifically the booking part. Thanks!
Hi jjakubik,
Thank you for your interest in ListingPro and for bearing with us!
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
https://docs.listingprowp.com/knowledgebase/how-appointment-booking-works/Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Would it be possible to install listingpro bookings on the demo? This is the functionality I am most interested in and would like to see it in action and be able to poke around in the demo. I have tried many other listing themes and this is where they all fall short of what I need. Thanks!
I have a need to allow my users to create their own time slots. For example I have a class that runs on mondays from 2-3 and Wednesdays from 5-6pm , and can support 20 people – how would I do that?
Also is it possioble for the business (user) to see a listing of all the people booked in that timeslot?
Hi jjakubik,
1. It is already installed on the demo just add the time slots when you add a new listing.
2. Only one person can request a time slot. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi There Your theme looks very good however I have a few questions. Can customers search by location i.e postcode, or town? Also how easy is it to customise and hide things on the site? I want the theme just to cater for all my restaurants/dark kitchens in the UK, I sort of want it to run like Deliveroo but just for my restaurants. I want to disable the add listing so only I can add listings to the site, is this possible. Please let me know
Hi brandbae,
Thanks you for your interest in ListingPro and for bearing with us!
1. Yes, it will be possible with GoogleMaps.
2. You can add and remove features from the admin panel.
3. Yes it is possible, it may require some custom work. Otherwise you can accept or decline people from adding a listing via admin panel. You can turn on moderating listings on, and only the listings that you accept will appear.
Best Regards,
Natyra from Cridio
Customer Success Ninja
1. You wrote “We support Elementor (Free) and we provide ListingPro Elements. You may choose to use Elementor Pro with it’s additional widgets but we do not officially support it.”
Do you still not support elementor pro? Because it have the most wanted widgets and dynamic fields. Professional websites need more functions/need elementor pro for content. Please confirm: is your theme still not official elementor pro compatible?
2. Which elementor theme related widgets do you have? For example: Do you have login and register widget for elementor? So we can build custom header with login and register element.
3. We can build custom listng detail page with elementor pro? Or its still not possible?
Hi Philosoph,
Thank you for your interest in ListingPro.
1. Yes, this statement is still the same. We don’t support it but there are users who use Elementor Pro you can check on our fb group about their experience. FB GROUP.
3. Since we do not support it, we cannot make any statements. As advised above you can check with other clients for a proper answer.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, how do i remove online food ordering services tab? i dont need that function and its not related to my site. for appointment, it shows error – WARNING: COUNT : PARAMETER MUST BE AN ARRAY OR AN OBJECT THAT IMPLEMENTS COUNTABLE IN /HOME/CUSTOMER/WWW/CLINICSREVIEW.COM/PUBLIC_HTML/WP-CONTENT/PLUGINS/LISTINGPRO-BOOKINGS/LISTINGPRO-BOOKINGS.PHP ON LINE 283
Hi satsaluu,
You can remove it on admin panel -> theme options -> Listing -> Listing Detail. Remove the Menu feature from enable to disable.
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
i need menu feature, i want to use for clinic website, so now i changed to services, but i have to remove the line food ordering, and also i want to remove the spicy icons.
Hi satsaluu,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there, I thought this was a plugin and did not realize it was a theme. I already have a fully built website on a different theme and just need the plugin. Could you please refund my purchase as I cannot use this.
Thanks
Hi Remigi,
Please kindly read the refund policy here https://themeforest.net/page/customer_refund_policy. The finance department will take proper actions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
can I connect other payment systems available for Russia? such as https://yookassa.ru/
Hi DfyZ1337,
Thank you for your interest in ListingPro!
For detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there, I’m trying to install the Black-Pro add-on but it keeps saying the style sheet is missing. What am I doing wrong? Thanks!
Hi RitaLorraine,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, does the theme support multisite network? If I make multiple subdomains for different categories (restaurants, doctors, auto repairs, etc.) can the search from the main site work and search through all the subdomains? Thanks!
Hi zanpo,
Thank you for your interest in ListingPro!
Please kindly read this article regarding your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, thanks for the reply.
But your answer refers to licenses.
I am interested in the search engine of the theme. If the search engine works in a multisite network.
Thanks!
Sorry for late response. For Multisite feature you should be able to use single domain. Please read https://docs.listingprowp.com/faq/do-i-need-multiple-licenses-for-multi-sites/
If you do run into any issue during setup please open a support ticket.
I see your last update was Last Update 12 June 21 when you plan next update?
Hi Elena2020A,
We don’t have any ETA for it yet.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please guide me on how your add-ons work. Am I downloading the paid or free add-on to make another website, or to be installed on existing website.
Hi bobhenry749,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
The ticket I opened about a week ago has not been attended to, it’s very discouraging raising ticket with you guys. I thought I will be able to get my question answered here.
Sorry for the inconvenience. We are investigating your matter.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there, I want to use this for a gaming directory site, would it be possible to add a custom game map and have it function instead of the normal google maps? thanks.
Hi JammyD,
Thank you for your interest in ListingPro! Currently we have OpenStreetMap included and we support GoogleMaps. For customization please kindly fill out this form to get a free quote. click here
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Dear team….i need your help …i want to integrate sms gateway in my website ,already have a email integration,,but i want sent user id and passwords using sms , is it possible ??thank u
Hi withmaps98,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi i just tried testing the mobile app and it just keeps loading an dnothing comes up. I want to buy the theme but i am more interested in the mobile app than the web app.
Hi LuckyMurinda,
Thank you for your interest in ListingPro.
The demos are not optimized since their role is to show the features of the theme.
Currently we have android app on our market https://listingprowp.com/downloads/android/.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi LuckyMurinda,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Why does the Google Maps API only work sometimes? Today while adding business addresses, Google only found 3 of the 100 I added. Yesterday it found all the addresses. What is the glitch?
Hi BrandonLaVere,
Please kindly contact GoogleMap support regarding it because it is not an issue from our end.
If you need technical assistance for other reasons please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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