420 comments found.
How can we change header mobile number.i am using (demo home 1)
Hi, please check this guide for header setup: https://wpdocs.gitbook.io/technocy/content-management-1/set-up-header
Thanks,
How do I contact support.. I want to use this template https://demo2wpopal.b-cdn.net/triply/tours-list-top-search/ for a page on my website and I was told to create a ticket here https://pavothemes.com/forums/. when. I login in to my account and click on create a ticket. nothings happens… I mean the link is broken. Please help.
HI there,
Thanks for choosing our theme. You need to create an account first, then create a new topic at this link: https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/
You can see the guide here: https://wpdocs.gitbook.io/triply/faqs-1/how-to-submit-ticketThanks,
Good day, nice theme but Handheld Menu does not appear on small screens. I don’t even see the humbugger icon
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
Hello, I have the problem if I use the search filter on homepage I will be redirected to search result page without any results. How can I fix it?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
Does WP Bakery editor work with this theme?
And can we use other page in a different demo?
Hi there, the theme is built with Elementor. It doesn’t work with WP Bakery. And what do you mean by ‘use other page in a different demo’?
Thanks,
Fine, got it. How to track bookings, is there any separate app or we have to regularly check on WP dashboard or mail.
The booking plugin that the theme is using doesn’t support bookings tracking. Thanks, https://ba-booking.com/ba-book-everything/documentation/installation/
In your theme you are using the GT Walsheim Font. My question is, if I install demo content, do I have the possibility to use this font also? Or you are nov providing this font for customers?
Hi there,
Thanks for contacting us. When you import a theme demo, you will get the one as you see on our demo, including text, colors, fonts and slider images.
Thanks,
Hi,
Just purchased the theme need help in installing the demo content .
Thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
Hello,
Great theme! I’m looking for a travel agent site for group bookings with an online app. I’m looking for a theme with the following functionality:
website visitor to book the event or travel package online for a group booking ie hens or bucks holidays, football trips etc etc.
The main person organizing might request a package for 10-30 people. Once the booking has been placed the travel agent can set up an itinerary for the group package and various add ons that a client may request ie mini golf, ocean cruise etc. Upon entering each email address for each person attending and the travel agent has added all extras to the booking each person will be sent an invoice for their amount of the trip with the ability to them view itenary and pay for their part in the tour. is this possible with your theme?
Thank you
Hi there, thanks for contacting us. Currently, our theme doesn’t support your idea.
Thanks,
Hi! Can i ask if this theme support PHP8.0 or PHP8.1 version?
Hi there, thanks for contacting us. We recommend to use PHP 7.4. There are some plugins that still doesn’t support PHP 8.0 or 8.1, so it can cause issues.
Thanks,
Theme looks great. Can videos be added to the single tour pages? Thanks!
Hi there, thanks for contacting us. Yes, you can add a video to the single tour: http://prntscr.com/1w6y64z
Thanks,
Hi! I bought the theme and I need to activate the sale of a single ticket, where the customer doesn’t need to choose the date, only the number of tickets, how can I do it? When I change the category with the reserve rule to one time event the reserve bar does not appear.
Hi there,
Thanks for choosing our theme. Please contact our support team at https://pavothemes.com/forums/ and attach your site info also, they will guide you in details.
Thanks,
Hello,
I am trying to follow up but not able to create new support / add / update comments on your support system i.e pavothemes/forums
pavothemes.com/forums/topic/booking-types-and-add-schedule-issue/
Is the issue still there? I saw your new comment on the forum. Thanks,
please i have a 500 server error how can i fix it and why this is happens, it happened also yesterday and i had to backup the website for earlier date and i lost all my data
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/ and attach your site info also, they will check and help you.
Thanks,
hello, i cant post Ba items in front page only Ba archive is there a confirmation mail after reservation if yes how can i add my mail
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/ and attach your site info also, they will check and help you.
Thanks,
Hello. how do i get support? I follow the instructions to open a ticket here https://wpdocs.gitbook.io/triply/faqs-1/how-to-submit-ticket but the button. : “CREATE A TICKET” doesnt work-
Please check again, it still works well. Thanks,
Hello,
- Is Prime Slider compatible your template?
Thanks
Hi there, we haven’t tested the theme with that plugin, so we can’t make sure. But you can try it. Thanks,
Hi, I have some pre sale questions:
- Is it possible to use the BA booking form for other products besides for Tours? in the same site (for instance car hire and hotel booking forms in the same site)
- Is there a way to see the user panel when users log in? we need to know whats in there, what they can do, what they cant
- When a booking is requested or confirmed, is there an email notification for both the admin and the user? Can this email content and style be modified?
- Can users choose differents products/tours in a same reservation (shopping cart), or are they obligated to book each tour separately?
Thank you
Hi there,
1. Yes, you can use the form for other products, but the theme is made for tour booking.
2. We don’t provide backend demo, sorry.
3. Yes, there is an email order confirmation that is sent to both admin and buyer. Email content and style can be modified with custom code.
4. The booking plugin doesn’t support shopping cart.
Thanks,
Hi, I would like to test the login, what username and password should I use? Thanks
Hi there, thanks for contacting us. You can register an account as usual. And we don’t provide backend demo check. Thanks,
I registered, but I haven’t received the password in my e-mail
Please contact to our email pavothemes@gmail.com, we’ll check and help you. Thanks,
Does this theme needs extra premium plugins to work properly?
Hi there, the theme is built with Elementor free and BA Booking Everything plugin. If you want to use features of Elementor Pro and add-ons of the BA Booking Everything plugin, you need to purchase it separately. Thanks,
I have elementor pro.. but where do I purchase BA Booking Everything plugin?
You can check here. The BA Booking Everything plugin is free but its add-ons is charged. You can check here: https://ba-booking.com/shop/
Thanks,
hello, I already purschase this theme but I have an error.. Where do I open a ticket?
Hi there, you can open a ticket here: https://pavothemes.com/forums/
Thanks,
Want to buy 3 license can i get any coupon code
Hi, sorry the theme currently doesn’t have any discount. Thanks,
