12045 comments found.
How can i remove this default notification? ................................. “Need help getting started? Call (877) 777-7777” ................................. That’s the default text found in the user dashboard when you try to purchase as Ad. Its found to the bottom right of the page, below checkout total.
Hi Elnorzint,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I DO NOT NEED TO PAY FOR ANY SUPPORT… Please tell me how to remove your default contact number on the user dashboard. How can you create default content with no guidance on how to edit or remove and then tell me to pay to learn how to remove it? What level of scamming is this?
You don’t need to pay to join the Facebook Group as mentioned in the article.
Why hasnt anyone approved my request to join the Facebook group?
Please kindly check again, and let us know if your request is approved.
I have this theme. All of a sudden when i try adding a listing and click Preview, it keeps going back to creating a listing. My support has expired and i cannot pay to renew, so am i left with theme to go crazy?
Hi Elnorzint,
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool.
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Nevermind. I was able to solve the issue.
I would like to build a directory, where end users can publish requests for quotes, and only companies in the directory can read and reply to quotes. is this possible with your plugins?
Hi Mirdita,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there, Will there be an latest update for the theme?
Hi webdesignholic,
Thank you for your interest in ListingPro!
We don’t have an ETA for the next update yet.
Let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can I add a payment method from my country Algeria? the method is transfer by ccp post if the answer is yes how can i add this method? Thank you
Hi karismatik21,
Thank you for your interest in ListingPro!
For detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
PayPal supports Algeria but they don’t support the CCP currency.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi – how do i turn off the review of listing from my sandbox test environment?
Hi fishykong,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is there a way to “Disable” the Events of listingpro? I have a plugin (The events calendar) to schedule events, virtual events etc and I do not want users to mix up the 2 .
Hi alkis12,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just letting you know that we have launched EventProWP.
You may read our Blog Post EVENTPROWP: THE BEST EVENT MANAGEMENT & TICKETING WORDPRESS PLUGIN about it as well 
.
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
yes, I have seen that this application has a payyu payment system, but does the turkish payment system fit this? i want to get paid n in turkey
Hi emre9821,
Thank you for your interest in ListingPro!
For detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there,
Did you hear about CYBER WEEK SALE?
You can get ListingProWP theme for $48 ONLY, for a very limited time!!!
Let us know if you have any questions:)
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey,
Just wanted to let you know that we’re having BLACK FRIDAY SALE. You can get any add-on for 50% OFF!!! The offer will expire tonight!
Discount code: BLACKFRIDAY21
After tonight, the Black Friday deal ends but we are going to follow up with CYBER MONDAY SALE, where you can get any add-on for 30% OFF!!!
Discount code: CYBERMONDAY21
Cyber Monday Sale ends on December 5st!!!
Let us know if you have any questions!!!
Best Regards,
Natyra from Cridio
Customer Success Ninja
ok thank you so much
Hi, for some reason this theme is running incredibly slow, to the point where it isn’t even usable. I’ve installed this on a standard Ubuntu Lightsail WP server, of which I’ve created many and never had any issues with speed:
https://business.askmarina.net/Any ideas?
Hi, for some completely unknown reason the theme appears to be trying to serve base64 images instead of static url images, and the file names are becoming so long they’re messing with the server (I have a php error log file completely full of requests for these ridiculous files) – is there anyway to turn off this functionality? I don’t want it, never wanted it and it’s now cost me a days work to try and figure out how to turn it off, to absolutely no avail. I have screenshots if that helps, I just want to get this sorted so I can move on and away from this theme at this point. Any help is greatly appreciated
Hi studiobryte,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I am not able to get Support. When I have tried to log in with my old account details, it says that that account does not exist. When I tried to create a new account, I was told that my Purchase code was already registered to another user. Please help. I need Support immediately.
Hi ssukdev,
Please try the “Envato login” option https://help.listingprowp.com/ and let us know if it’s working for you.
Best Regards,
Natyra from Cridio
Customer Success Ninja
It worked! Thank you!
Hello! I purchased the plugin WeddingPro for ListingPro for $ 29 I have a letter saying that I paid for the plugin and a link to download. I installed the plugin, but it doesn’t work without a key, where can I find the key? Thank you
Hi alzialzi22,
Login here https://listingprowp.com/my-account/ and you can find the add-ons with their keys that you have purchased.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey,
Just wanted to let you know that we’re having BLACK FRIDAY SALE. You can get any add-on for 50% OFF!!! The offer will expire tonight!
Discount code: BLACKFRIDAY21
After tonight, the Black Friday deal ends but we are going to follow up with CYBER MONDAY SALE, where you can get any add-on for 30% OFF!!!
Discount code: CYBERMONDAY21
Cyber Monday Sale ends on December 5th!!!
Let us know if you have any questions!!!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is there a way to have the directory be general (no geo/locations) ? Do you have a demo of this?
Hi ybyalik,
Thank you for your interest in ListingPro!
Yes, you can turn off the map feature and also the “where” from the home page.
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
I’m having some issues with the search box. Whenever I search for a location and click one of the suburb/city suggestions from Google, I always get ‘No Results’ for the Listing Archive page even when there are multiple listings in the same area.
How do I fix this?
Hi ethangerungan,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hello,
pre-sales questions:
1) is there expired date for items? if its expired, can users make relisting free or paid subscribe membership? for example one time free, three times for basic package, 5 times for gold package.
2) free memberships can not upload any photos to items, can I make limit default users for upload item photos?
3) any membership package can boost the items to top on the item list for 3-5 days. and free membership does not allow, limited.
4) can users show their items to carousel on homepage with advertising. for example: pay 10 euro daily for sending the item to carousel homepage or any list on the homepage?
thats the all we want only.
Hi Pacaltay,
Thank you for your interest in ListingPro!
1&2. Yes, it is possible. Please kindly read this article regarding your questions.
3&4. Yes, it is possible . Please kindly read this article regarding your questions.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra,
I didnt see `relisting` on your document.
and also I asked you about item featured photo, but the document says it is effecting only gallery photos. so there is no way to limited for featured photo for free users.
It will be interesting to have an automatic email to remind customers that they have a pending listing because it is not paid after some time.
You should also give the possibility to exclude some admin emails from being sent, ex: “New User Registration” and “New listing has been submitted”.
Hi Hallmall,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Thank you!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi all, we are having an issue in where the customers of our directory cannot upload images when editing there listing. It works when signing up but not once they have signed up and goto edit.
I know my support has run out and I will renew if need be, but we did also spend money on custom work so hoping this is and easy fix.
Thanks
Hi tripnator,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, how do I customise categories (which appear below the homepage banner)? I need to add categories that are education based. Thanks in advance!
Hi atews_132,
Thank you for your interest in ListingPro!
Here’s an article on how to add a listing Category.
Let us know if you have further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there,
Did you hear about CYBER WEEK SALE?
You can get ListingProWP theme for $48 ONLY, for a very limited time!!!
Let us know if you have any questions:)
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please add Classified Ads like OLX or Gumtree to listing Pro, user can sell anyting, renew listing per day, promote listing like ad campaign, banner advertising , membership Group, company or shop profile, focus on classified please… Thank you
Hi Toeun,
Thank you for your interest in ListingPro!
Please kindly read this article regarding your query.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there,
Did you hear about CYBER WEEK SALE?
You can get ListingProWP theme for $48 ONLY, for a very limited time!!!
Let us know if you have any questions:)
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey,
Just wanted to let you know that we’re having BLACK FRIDAY SALE. You can get any add-on for 50% OFF!!! The offer will expire tonight!
Discount code: BLACKFRIDAY21
After tonight, the Black Friday deal ends but we are going to follow up with CYBER MONDAY SALE, where you can get any add-on for 30% OFF!!!
Discount code: CYBERMONDAY21
Cyber Monday Sale ends on December 5st!!!
Let us know if you have any questions!!!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Good news! we have just released ClassifiedPro and it has everything you can expect from an end-to-end classified solution – https://themeforest.net/item/classifiedpro-recommerce-classified-wordpress-theme/44528010
Hi -
I have a need to allow my users to create their own time slots. For example I have a class that runs on mondays from 2-3 and Wednesdays from 5-6pm , and can support 20 people – how would I do that? In the demo I see how to set time slot intervals, but how do I set only certain time slots and set how many people can signup for that timeslot? For example, lets say I have a class/tour only on mondays and wednesdays from 1-3 pm and I have room for 20 people? How can I do that? I didnt see options in the demo to do that…
Also is it possioble for the business (user) to see a listing of all the people booked in that timeslot?
Hi jjakubik,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there,
Did you hear about CYBER WEEK SALE?
You can get ListingProWP theme for $48 ONLY, for a very limited time!!!
Let us know if you have any questions:)
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey,
Just wanted to let you know that we’re having BLACK FRIDAY SALE. You can get any add-on for 50% OFF!!! The offer will expire tonight!
Discount code: BLACKFRIDAY21
After tonight, the Black Friday deal ends but we are going to follow up with CYBER MONDAY SALE, where you can get any add-on for 30% OFF!!!
Discount code: CYBERMONDAY21
Cyber Monday Sale ends on December 5st!!!
Let us know if you have any questions!!!
Best Regards,
Natyra from Cridio
Customer Success Ninja
How to send mails from Leads Form direct to the email ID in listing instead of sending into the admin/user who add the listing?
Hi dcool,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your reply Natyra, I was on your early customers but I couldn’t use your theme so far…Now the support period is over and my request is join ur FB page not yet approved. So this means once we bought this theme the only solution is to have paid support? NO PUBLIC FORUM OR THEME SUPPORT DOCUMENTS. I have ask you a question which is not in your theme documentation. So how should I solve this issue?
Hi dcool,
Please check if we approved your request on FB.
Thanks,
Natyra
Please try again. No, we wouldn’t create a facebook community if we would want to oblige you to renew support. We create it so our clients can help each other. Our Social Media Manager will accept your invite, just make sure to answer the questions when you request to join.
Regards,
Natyra
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