16312 comments found.
Hi. Can I add metadata and text to a filter (filtered) page?
Are filter pages added to the map site?
Hi, unfortunately that’s not possible, those links are generated using javascript so they are not added to sitemap and they don’t have metadata.
Best Regards.
I try to install the journal3.2,but it shows error like this:se of undefined constant JOURNAL3_DEBUG – assumed ‘JOURNAL3_DEBUG’ (this will throw an Error in a future version of PHP)
Hi, we are not aware of such issue, make sure all files have been uploaded to your server. You can send beta feedback to beta-v32@journal-theme.com email address.
Best Regards.
Hello, J 3.2 when you estimate it will be release
Hi, we are getting ready but still don’t have an exact date at this particular moment.
Best Regards.
Hey DA not complaining or anything but when we scroll down the Header Hides then comes back in compact mode(there is a blink kind of transmission) Would it be possible or feasible to make the header change like https://www.touchlcdhouse.com/
Hi, we don’t have a sticky header like that unfortunately, our sticky headers work the way you see them throughout our demos.
Best Regards.
Hi, my website version 3.0.3.8 and journal 3.1.8. Two languages installed. I have changed most of titles on checkout page, but I could not find “name, address” ext. titles to change? https://prnt.sc/1wj798x
Hi, custom checkout title fields are in Journal > Skins > Edit > Checkout > Journal > Sections…
Best Regards.
Hi there, could you please advise how I set up a product to update the dimensions when a different size is selected? Thanks
Hi, not sure this is possible but you should file a ticket on our support page and ask there, with more details like some screenshots so the question is clearly understood.
Best Regards.
Hi, one more question. How do i edit the “All departments” area. Want different background, remove the sales tag and change the icon.
https://ibb.co/NSHxV9cThanks
Hi, that is a main menu item, you can find it in your active module in Journal > Header > Main Menu > Your Module… the first menu item, when selected access the Style Override tab as well as the Menu Label tab.
For more info you should file tickets on our support page.
Best Regards.
Hi,
I have one license whose support has expired. I am going to purchase another license. Will i be able to get support for both license while the 6 month included support lasts?
Hi, yes. Thank you.
Hi, when i want to import the demo (in my example demo 1) So i go to Admin -> Journal -> System -> Import / Export
I made the Export first but there is no field for my ThemeForest Username and the Purchase Code.
If i still follow your docs nothing changes after import and the message still shows “No Skins Found. You can import demo content by following the documentation on: Demo Import.”
Hi, the user and code are only needed in our demo admins when you export, they are not necessary in your own admin when you import the skin. Just follow the demo docs: https://docs.journal-theme.com/docs/demos/demo/
Best Regards.
any thoughts on why this may have started happening? seems its a styles thing but not sure where to start looking. https://feelgoodframes.com/
Hi, we are not sure what you are referring to, you should include some screenshots and point out what the issue is.
Best Regards.
Sure, it seems much of the layout and hover functionality on the products is messed up as well as desktop layout for product detail pages. Here are a couple screenshots of what i am referring to: https://feelgoodframes.com/fgf-layout.jpg
Looks like your current Opencart version does not work well with the current PHP version on your server, update Opencart to the latest version or downgrade PHP to 7.3.
Not supporting opencart 3.0.3.x ? What a problems, maybe can tell ?
Hi, Journal supports the official Opencart release from their official download: https://www.opencart.com/index.php?route=cms/download/history
We do not support beta versions of Opencart from their Github page.
Best Regards.
3.0.3.x is not a beta and can download from official page, but in description I see 3.0.1.x and 3.0.2.x and not see 3.0.3.x
And you talking about new version 3.2.I still not find any information when ? about what time approx. we talk ? week ? month ? year ?
We actually list 3.0.x which means any 3 version https://cln.sh/4FSvIr
Hi,
The journal menu’s in admin dash are not loading.
When i am trying to open a menu, it shows LOADING… but not opening any journal menu.
Hi, we cannot guess what could be wrong without taking a look at your setup, please file a ticket on our support page if you need assistance.
Best Regards.
Hello , I know that my support is over, but I will renew it if I know that you would help me solve this problem, I want to add a Social Login Extenstion to the content of account/login page, Can you guys help me?
Hi, unfortunately we cannot assist with 3rd party extensions compatibility, please consult with the extension developer and ask if their extension supports custom themes like Journal.
Thank you.
Hi there, i love journal it has almost everything, but…. i want upload and use my own icons in menu. Only comment from you is – Open https://icomoon.io/app/ and download icons from this page. In official documentaion is same. I want other icons – svg icons i bought from themeforest for example. How can do that?
i think figure out. i’ll try now myself.
Hi, you need to have those custom icons as SVG format and just upload them to the icomoon app on top of the existing Journal pack, then export all as a new pack. Just follow our docs https://docs.journal-theme.com/docs/faqs/journal/icons
Best Regards.
Thanks, i made it. But is happend very strange problem – new icons i uploaded to existing Journal pack is visible only on admin side. In website they are not visible in main menu.
Make sure to clear all caches.
Incorrect, in this folder catalog/view/theme/journal3/icons/, except style.css, was another file style.minimal.css. When i deleted this file everything was fine. This should be in doc.
We have improved custom fonts and icons mechanism in v.3.2, we’ll update docs soon once v.3.2 will be officially available for download.
Thank you.
Super, you are fantastic team with fantastic theme. Cheers.
Thank you for your feedback!
Hi,
Any chance to make filter links seo friendly ( show option name instead of id’s)?
Thanks!
Hi, unfortunately we do not have plans to add such feature at this point.
Best Regards.
Hi, is it possible to create a catalog product/mini product based a custom controller? Something similar with blocks.
Hi, we’re not sure what you’re referring to, please file a ticket on our support page if you need assistance.
Best Regards.
In blocks module, there is the possibility to create a block with dynamic content type and to specify a custom controller (see screenshot http://prntscr.com/1vtdh92). i’m asking if is possible same thing for catalog products/mini products module.
Hi, dynamic content is for blocks modules only, it’s not available for other modules.
Best Regards.
Hi, i got this error when update the theme to 3.1.8 (opencart 3.0.3.8). The error :
Not Writable
/ is not writable!
Consult with your hosting provider for more information.
I have consult with the hosting provider , they said it’s theme’s problem. Could you have a check or any solution for that ? Thanks
Hi, your are missing a theme folder, please make sure catalog/view/theme/journal3/assets folder exists, most likely not all theme files and folders have been uploaded to your server.
Best Regards.
i have checked all the files and folders,everything exists. but error still the same. When i change the theme of system to default theme , it works as normal. and then i changed again to journal . the error happened again.
Hi, please file a ticket on our support page so we can take a closer look at this. Best Regards.
I have tried to create a ticket but not working because my support is expired. Could you help me to solve this problem ? Thanks
We are not sure what to fix since this is not a problem in the theme that we can replicate or that happens to other people. Everything works fine in our demos and we don’t have any other reports like this so we’re not sure how to replicate the same exact steps.
It seems to be a localized issue on your end that could be caused by any factor related to your own setup. So we need access to your setup which can only be shared in private with our developers on our support page.
Thank you!
Hi Please release the final version here. I know you are working on updating your demo but what is the problem in releasing 3.2 here ?
Some of the extensions are not working in the 3.2 beta and when we approached the extension developer they say they can attend to only when final version is released and they are not ready to trouble shoot with beta version.
Hi, we will in due time, if you have any technical concerns about the beta please communicate with our developers either via the dedicated email address or our support page.
Thank you for your feedback and patience.
The problem is due to changes in version 3.2
The extensions which were working in 3.1.8, is not working in 3.2 now. For example, button_cart in 3.1.8 is changed to journal_button_cart in 3.2.
I have two extensions modifying button_cart and they are not working now.
Please post this in a ticket on our support page or send an email to the beta email address. Thank you!
Hi DA,
I am setting up the store, but all of a sudden images stop showing, you can check the url for reference: https://www.carecosmetics.in/ is there any setting or hosting issue. Please suggest.
Regards Eshant
Hi, we cannot guess what could be wrong without taking a closer look at your store, please file a ticket on our support page with temporary access to your store if you need assistance.
Best Regards.
There is an error on unziping precache-manifest.865da193e6a5f87de084742d108c73f8.js that is located on system/library/journal3/vendor-composer/itsgoingd/clockwork/Clockwork/Web/public I already tried to download again an use another unzipping tool… Could you please check the file?
Hi, there is nothing wrong with that file, maybe the issue is related to your operating system, please check this article first https://support.journal-theme.com/knowledgebase.php?article=14
Best Regards.
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