1877 comments found.
Hello,
This is pre-buying question.
Dose this theme fully support Siteminder (www.siteminder.com) integration?
We would like to use our own booking system.
Hello,
Sorry, there’s no Siteminder integration in our theme.
Hi I am looking at a new theme for business can you lease let me know if 1. price be set per room or per person 2. Can I set children price 3. Can I set price depending on stay length 4. Can set different price per person so if I price per room but a third person stay can I set t a different price for this person Many thanks
Hello,
1. You can set price per room in the hostel version and price per person in the hotel version of our theme.
2. Yes, this can be set separately in the hotel version.
3. You can set up a base price and then provide a discount for lengthy stays.
4. Yes, you can set a base price and a separate price for extra people.
Can I use another payment gateways like Payhere for booking feature exept Paypal,Stripe and Autorized.net
Hi,
Really sorry, our theme support only Paypal, Authorised.net and Stripe. 
To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Hi ….I’m interested in your template but I would need more details: 1) Is the built-in booking engine multilanguage? 2) Can I set different minimum nights for the different seasonal prices (for example 3 minimum nights from January to May, 5 for June, 7 days for August etc…)? If not, it would be an important upgrade for the future.
Hello,
1. Yes, you can translate the booking engine using a plugin like WPML or Polylang.
2. Sorry, there’s no option for this.
3. There aren’t any plans for this yet, but thank you for the suggestion.
Another important request: is there the possibility for the hotel manager to set a specific check-in and check-out date inside the booking engine? In the main online booking systems (Airbnb, VRBO) there is this possibility.
for ex. saturday or sunday?
Sorry, this is not possible in our theme.
Hi, Thanks for this great Theme!
My support expired two month ago and I don’t want to renew it just for this issue ;o)
Can you please tell me (and maybe other interested buyers) where to find the email templates and how to change them in a child-theme?
Thanks in advance… Best regards David
Hello,
You can customize this email by editing the gdlr_hotel_mail_content function from the \wp-content\plugins\gdlr-hotel\include\gdlr-utility.php file.
This function can be edited using a mu-plugin: https://wordpress.org/support/article/must-use-plugins/
Hi, and thanks for your reply! I think this will be very interesting also for others…
Best regards David
Can I make payments using Woocommerce since woocommerce support is added? Please let me know
Please note that this doesn’t meant that user can pay for rooms by using Woocommerce. The booking system and Woocommerce are independent. It only means that this theme can work with Woocommerce without any problem.
Thanks for your interest by the way 
I would also like the change the “OUR BEST ROOMS” title on the page where all the rooms are located. Is there a way to do this?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
How can I edit the contents of the outgoing email when a room is booked? I can’t find a place where I can do this. Thanks.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
i just buy this this template and installed and using hosting from GoDaddy when I click on Hotel Master it show This page it’s not working. How to fix it?. help me pls. Thank you.
Sure we can help inspecting.
However, Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, one of our customers to buy your theme a few years ago, the theme has been updated to v3.0 and the worpdress latest version also however since at the form at the payment stage the page displays a continuous loading icon and payment cannot be made? THANK YOU
Please try to update the theme to latest version and try again. It should be fixed.
Hello, the concern is that we no longer have the codes for access to themeforest? THANK YOU
Hi,
Unfortunately, we can’t help with that as well :/
Some javascript are not working, latest version of wordpress & the template are installed.
In the main page, the datepickers are not working.
The backend page editing is also not working due to javascript errors.
Help please.
Can you provide your site url so we can roughly check first?
Also, can you try to edit the page in different browser as well? There might be a caching issue on your current browse.
I have fixed some of the errors by installing this plugin , it will help you guys find the outdated code and release a new version.
https://wordpress.org/plugins/enable-jquery-migrate-helper/With this plugin in legacy version, almost everything works except the datepicker.
For some unknown reason, the datepicker is not being initialized, so I added this to the “Aditional script” field in the config and it works fine now.
jQuery(document).ready(function(){ jQuery(”.gdlr-datepicker”).datepicker(); });
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hello, does it support 3Dsecure validation in europe when paying via Stripe?
Hi,
Yes, you can use test card on our booking system to test this.
https://demo.goodlayers.com/hotelmaster/?booking https://stripe.com/docs/testingwhich plugin do you use for Booking management or you have made your own custom functionality
Hi,
We implement our own hotel booking system here.
Thanks for your interest by the way
do you have any option in single hotel alone style to show howmany number of rooms left, or for example if we have 4 number of rooms 2rooms booked for a specific date and we want to show only 2rooms available on that specific date
Hello,
Sorry, there’s no option to show the remaining number of rooms.
i cant click this https://snipboard.io/i6w48e.jpg on editor what should i do?
Please make sure that you update the theme to latest version in order to use with WP5.8 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.8 as well.
Hi,
Can you please recheck your image url? I couldn’t open it.
Is there any way to add booking availability as shortcodE?
Unfortunately, we don’t have the shortcode for that.
Hi, there is any way to manually book (and block) a room, different from block date options?
Hello,
You can do that by blocking the room on that date(can be done when editing a room: https://i.imgur.com/6UpRS30.png ) or by booking this room yourself on the frontend/site and marking it as paid(if necessary).
Regards.
Hi, i try to use iCal as described here: http://demo.goodlayers.com/document/hotelmaster/#using-ical but Hotel Master doesn’t block rooms that are booked on other site (iCal of Booking.com), how can i solve this problem?
Solved!
hi there, do you support Polylang?
tks
Hi,
Yes, you can use Polylang with the theme. However, please note that this theme doesn’t support multi currency.
Thanks for your interest by the way
