231 comments found.
I’m try to custom the new main menu but it not work.
Hello,
You missed this option:
https://case.d.pr/P3C89e https://case.d.pr/NHHund https://case.d.pr/sKCEm1Thanks
Hi, are the demos down? Also, some of the modules are not displaying correctly.
Hello,
Demo worked now.
Thanks
Hello Error here, Upon installing importing the theme
Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /home3/yinmaech/mayabahacleaning.com/wp-content/plugins/revslider/includes/functions.class.php:1352 Stack trace: #0 /home3/yinmaech/mayabahacleaning.com/wp-content/plugins/revslider/revslider.php(117): RevSliderFunctions->_is_gutenberg_page() #1 /home3/yinmaech/mayabahacleaning.com/wp-includes/shortcodes.php(356): rev_slider_shortcode(Array, ’’, ‘rev_slider’) #2 [internal function]: do_shortcode_tag(Array) #3 /home3/yinmaech/mayabahacleaning.com/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(rev_sl…’, ‘do_shortcode_ta…’, ‘
[rev_slider …’) #4 /home3/yinmaech/mayabahacleaning.com/wp-includes/class-wp-hook.php(303): do_shortcode(‘
[rev_slider …’) #5 /home3/yinmaech/mayabahacleaning.com/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘
[rev_slider …’, Array) #6 /home3/yinmaech/mayabahacleaning.com/wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php(103): apply_filters(‘the_content’, ‘[re in /home3/yinmaech/mayabahacleaning.com/wp-content/plugins/revslider/includes/functions.class.php on line 1352 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, After installing woocommerce to the wordpress project with bixol theme we cannnot log in to the admin panel. It shows that “There has been a critical error on this website. Please check your site admin email for instructions”
We tried installing woocommerce 5.1.2 and 5.1.0 both had the same result. I’ve already submitted a support ticket in your support system also
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Oh I did. 2908218 This is the ticket number. I’ve also provided admin access details
Let me check. Thanks
Hi, Can you check 2908218 this ticket again
Hi, How can I get the Home 3 demo slider shortcode?
Hello,
When you install demo data, you have included this homepage, of course there will be a slider on the homepage.
Thanks
after update demo got it! thank you!
Thanks!
Error Details
An error of type E_COMPILE_ERROR was caused in line 326 of the file /home/u565647789/domains/megajadi.com/public_html/wp-content/plugins/case-theme-core/inc/elementor/section.php. Error message: Access level to Elementor\CT_Element_Section::get_html_tag() must be protected (as in class Elementor\Element_Section) or weaker
May I know how to solve this problem?
Hello,
I had video tutorial that fixed the problem here. Please check: https://casethemes.ticksy.com/article/17373 Thanks
Thank you so much!
Thanks!
Hello,
Another question :
How to change the icon on the following image:
https://ibb.co/fFd6CTYby another icon, image, or …
Thank you for your support.
Hello,
Options are not available, I can add options for you. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thanks
Hello,
The site is not yet online, it is being created.
Is there a way to describe to me how to modify this icon?
Thank you.
You can find it in the file: bixol/elementor/templates/widgets/ct_heading/layout1.php line 26
Hello,
Is there a possibility to keep the banner like this:
https://ibb.co/1ZScG2Non the mobile version?
thank you so much.
Hello,
You can custom css:
#ct-header-wrap .ct-topbar-layout1 {
display: block !important;
}
Thanks
Hello,
Thank you so much. You are the best.
Thanks
Hi there, I have problem with home 7 when I try to edit it with elementor. it doesn’t have an elementor kit to go with the theme. How come it likes that?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I would like to add a button like this : https://ibb.co/wr4658n instead of “Search” in the header template : https://ibb.co/1XTk6dJ
Thank you for helping me.
Thank you so much.
Hello,
You need to use header layout to have search form.
Thanks
Hello, I would sew add a “Service” in the menu of the website, how to do it? thank you.
https://ibb.co/28yGhM7Thanks.
Hi I want to change the header style and need to edit but i can’t see the option can you resolve the bug on the Bixol WordPress theme
Hello,
Did you buy Bixol theme?
Thanks
Hello I purchased the theme and have built everything, the problem is when I’m not logged in the elementor content doesn’t show up, any ideas?
Hello,
Don’t worry, I’ve seen your ticket and the problem comes from your server because you are using WP Engine hosting. Please reply to the ticket and I can fix the problem with you.
Thanks
Can I attach payment gateway to the appointments?
Great, Thanks.
Not compatible with latest Elementor version? After update error : PHP message: PHP Fatal error: Access level to Elementor\\CT_Element_Section::get_html_tag() must be protected (as in class Elementor\\Element_Section) or weaker in /home/xxxxxxx.cloudwaysapps.com/radttxjhgd/public_html/wp-content/plugins/case-theme-core/inc/elementor/section.php on line 326’, referer: https://xxxxx.xx/wp-admin/update-core.php
Hello,
I had video tutorial that fixed the problem here. Please check: https://casethemes.ticksy.com/article/17373 Thanks
Great! Worked! Thanks!
or let me know the contact email id to discuss
Hello, What are your charges for static website customisation to your Bixol theme? My current website is www.color-on.in and want it to be customised to Bixol theme. Want to use homepage demo 6 and the services page can be replaced with products. Don’t need appointment plugin.
Hello,
Sure, if the problem is custom work then you need to pay the fee.
Thanks
how much is the fees is what am I asking…I have given link to my current website to be changed to your demo 6
We can discuss in the mailbox. Thanks
Hey
I want to install my wordpress theme and get the following error “style.css stylesheet. is missing” message that prevents me from installing the theme. Is it possible to provide me with the correct theme please?
Thanks
Dimitri
Hello,
Please make sure you have uploaded your theme file ( bixol.zip ) It is possible that you have uploaded the full package. Unzip and you will see the theme file.
Thanks
I have some pre-sales questions:
1. I am selling products instead of services…is there any way I can change all the links referring to services as products?
2. The documentation is not too much in details as given in other themes…Moreover I don’t see any video tutorials on YouTube too…how fast will be the support
3. when we go to any service page, the link goes www.yoursite.com/index.php/services/page name…..what is index.php in between and can it be removed?
4. How can I make common footer for all the website cause it seems services page is different from the main website!!
PS: I tried a GPL version before buying just to test and hence I came to know about these issues. Once I am satisfied, I will buy the license with support.
Hello,
1. Option are not available and I can customize for you but this is custom work.
2. The video link is included in the full package and we do not make this public.
3. You can configure it: https://wordpress.org/support/article/settings-permalinks-screen/
4. You just need to choose. We have added options in Theme Option.
Thanks
Please let me know the approximate customisation charges at vikram@color-on.in which will be applicable after my purchase of this theme
Each issue you request will cost $15 -> $30
I have issue with installing demo it showed the memory error: https://nimb.ws/lWOwCE I have increase the memory in wp-config /** WP Memory Limit */ define( ‘WP_MEMORY_LIMIT’, ‘128M’ ); to 128M but the error still show.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Updated!
Let me check.