234 comments found.
Are we going to see any updates to make this 2.0 compatible and with updated jquery version.
Hi. New update in progress and will be available on March-April. There are a lot of work (it will be almost a new theme).
I can not find the way to add color swatches even after I read all the given documentation. I need further help.
Hi. Sorry for the late reply. Send please a ticket to bigstepscenter@gmail.com and we will check your store.
How do I get rid of this? It’s not in the documentation either.
Nevermind, found it. It’s under “Promotion of Products” which is shown as a section, not in the theme settings.
Hi. Sorry for late response. We did not work at weekend. That is well that you managed the question.
Hi Bigsteps,
Can we added more than 4 menus on below link ?
[T-Shirtsskin] https://foxic-theme.myshopify.com/?preview_theme_id=83068747830i have total 7 categories
please advice.
Thank you.
Hi. Yes, you can add as many as you need.
welcome I used the template on an account, and I forgot the name of the account on Shopify I want to add a new account on Shopify and add the template But I can not I hope for a solution?
Hi. You can re-download theme and upload on the new account or contact to shopify support.
Shopify is asking me for a code for the template I told you I forgot my Shopify account, email and password I can’t add a template again on a new Shopify account Can you give me a new code? Or solve the problem?
Hi. If you mean the purchase code then we can send you it by email.
Do i have to build the fishing template from scratch? How do i change it otherwise?
Hi. Here is described on how to install skins http://big-skins.com/goodwin/shopify/manuals/#GoodwinHomePages
Awesome, thanks so much….. i should have looked outside the box lol.
1. Where can i change the colour of the discount percentage that sits over image if its discounted? I have looked everywhere haha sorry
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
welcome I bought the template But how do I download it to my device?
Hi. Here is described http://big-skins.com/foxic/manuals/#ThemeInstall
hello, how to change language from english to indonesia bahasa ?
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
in collection page there is option for ajax rendering … this option cause slowly in collection page when change filters
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
problem in ajax rendering it has more time in collection
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
I wonder is the support for Shopify 2.0 in the making?
Hi. The theme is ready for uploading on new Shopify 2.0, but static pages full sections control will be ready during a few months.
Hi Bigsteps, i can’t seem to find the log out option for when my customers are log in to my website and they wish to log out. has anybody has any feedback on this. i looked everywhere.
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
Got it, I tried last night but did not have access but i just checked right now and looks like i have access to open a ticket i sign up and was waiting for account confirmation. Thank you for the reply i will open a ticket. Again thank you and have a wonderful day.
Have a nice day too 
Our developers will check your ticket that you will write during a day.
Thank you
Good Morning!
Could I move the theme license from my old domain to the new domain? I created a support ticket two days ago and no one responded.
Hi. Sorry for delay. Your task in progress. I will report you during 2 hours.
Done. License is moved.
My website is featured in your “Some Live stores based on FOXic shopify theme:” which is destinyoutlet.com can i change it to playerboost.com since we rebranded and prefer to get the backlink directed there.
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
Can this theme works with Loox review?
Hi! Yes!
Hi. I already done installed this themes. seems all working perfectly.. just i dont know how to install loox review properly with this themes? can you help on with that?
Hi. Sorry for a late reply. You need to contact to app author.
I tried to open a ticket but support page won’t open. Need to reassign license from old website to new website.
Hi. Write your new store link to bigstepscenter@gmail.com We will move the license.
We moved the license to the new store.
Hi, pls can I use this theme for multvendors by adding plugins
Hi, dear customer. Our theme is compatible with all app, but each app has own instruction for integration.
Can I integrate woocommerce multivendor plugin into your theme
Is it shopify app? If yes, then of course you can install it.
When you planing to release new update? Theme is really outdated now…
Hi. Our theme version is stable. Anyway, we always work with the theme and the nearest update will be ready during 1-2 months.
