Hi there,

Do you have any theme related question?

  Support    Select Portfolio part of   Qode Interactive

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Hi there,

Please try to Deregister Qode Interactive themes via the Help Center.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

  Support    Select Portfolio part of   Qode Interactive

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Hi there,

Please check if you have updated the latest version of the theme and its plugins Micdrop Core 1.0.1. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Thanks and keep us updated on this.

Support Select Portfolio part of Qode Interactive

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Hi, we do have the Micdrop Core 1.0.1 plugin installed. Is the most up to date theme MicDrop version 1.1?

Hi there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Select Portfolio part of Qode Interactive

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I was helped via the ticket. Thank you

Hi there,

Glad to hear this, if you need any further assistance feel free to continue the conversation with our support team as they will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hello,

Thank you for taking an interest in our theme!

1) Premium images are included, and you have an option to import the demo content with images. For more info about demo import, see this article.

2) You can upload tracks to albums, see this album single as example. You could also embed playlists from other platforms as well to pages.

3) Yes, you can change fonts, and add custom fonts as well. See this article to learn more about adding custom fonts.

Also, take a look at the official theme documentation.

If you have more questions, don’t hesitate to write.

Support Select Portfolio part of Qode Interactive

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Hi there,

We’ve checked and we see that your ticket has now been updated with a response. In case you need further assistance please continue the conversation with our support team at Help Center. They will gladly help you to set up your website within our theme.

Also, please note that the usual response time on our Help Center is around 24 hours Monday-Friday.

Support Select Portfolio part of Qode Interactive

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Select Portfolio part of Qode Interactive

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Hello,

Thank you for taking an interest!

If you decide to purchase Micdrop theme, you’ll get 6 months of free support, however, for more info about what does item support covers, see this article.

For more info about theme options, check the official docs.

If you have more questions about theme, let us know!

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! We have not tested this plugin so please understand that we cannot guaranty theme compatibility for the same reason.

You can always test this on your end.

Thanks for understanding and do let us know if you have any additional questions.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest!

Please check this article for recommended resources in order to be able to get smooth demo import.

If you have any additional questions feel free to ask anytime.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Sorry to hear this, you should know that our team will be happy to help you if you decide to use the theme again.

So feel always free to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! The info table does not have an option to add an image on it unfortunately.

Thanks for understanding and let us know if you have any additional questions.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for taking interest in our theme!

You can enable page transitions / page spinner in Micdrop Core Options > General as shown in screenshot.

For more detailed overview of theme’s options please check the documentation in this link.

Parallax background is available as option for sections in Advanced options as shown in screenshot.

Slider Revolution is included as bundled plugin with the theme and this plugin has an option to add Ken Burns effect to slider background (please see screenshot).

If you have any additional questions please let us know.

Support Select Portfolio part of Qode Interactive

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Hi there,

Please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

Support Select Portfolio part of Qode Interactive

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Hi there,

We are sorry that you’ve got this impression.

We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. They will gladly help you to set up your website within our theme.

Support Select Portfolio part of Qode Interactive

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Thank you for your answers. I see that you said it’s Elementor. Can I use wp bakery instead or the theme is strictly made for Elementor?

Thank you!

Also can I pay extra code development with your theme for you to add custom portfolio type?

Thanks!

Hi,

Unfortunately there is no demo content version built with WPBakery. Theme uses Elementor as page builder and the demo content is built using this plugin.

The theme is compatible with WPBakery as all of the theme’s shortcodes are also available with this page builder so you can use this plugin to build your content. However, this plugin is not included with the theme and if you wish to use it you need to purchase it separately.

Adding portfolio as custom post type would require changes in template files, which is not included in item support, sorry about that.

In case you are not familiar with programming, you could look for someone who you can hire for this kind of job in this link.

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Hello,

Thank you for reaching us!

We located your request on our Help Center, and we can see that’s updated with answer. Please continue this conversation there.

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