783 comments found.
Hello, How do I change the d-a-t-e- format? I want to change it to d-m-Y ? in wordpress it is already on the d-m.Y but on it is still not showing it.
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Hello where i can find installation guide I didn’t find it with the files received ?
Thanks for the message! Here is the doc link – https://docs.envytheme.com/docs/ecademy-theme-documentation/footer/
Feel free to submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello how can i disable showing prices & add new sticker to courses list ?
Does this theme comes with LearnDash LMS or do we need to purchase separately? If it comes with LearnDash then i am interested to buy it.
Thanks
Thanks for the message! Yes, the theme is compatible with LearnDash plugin.
Here is the LearnDash demo https://themes.envytheme.com/ecademy-ld/
As LearnDash plugin free using option is not available so you need to purchase this plugin separately.
Regards
Would be very nice to be able to update the update through the Envato Market plugin. We would be notified on the website and it would be easier…
Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Thanks, I don’t need support as I already know how to update the theme, but I say it would be nice if you could sycronize the Envato Market plugin for easier updates in the future
Great! Thank you.
Excuse me for one last question to find a solution and buy.
1. What events do you have to put on quiz?
2. Is there a possibility that events appear in the course history?
3. How could we limit so that the lessons in each course are a single specific day since it would be used only for the quiz?
Thanks for the message! Please consider checking using the demo account it might help you to resolve the queries.
Here is the link https://themes.envytheme.com/ecademy/demo-accounts/
Regards
hello, do the courses in your configuration have an option to close registrations, that is, a maximum date for them to register?
Hello,
1. Can you create a quiz for the participants of an event?
2. Can a quiz be created without being associated with a course? to send it by message to a specific student?
3. the events can generate a certificate?
4. Can students registered to an event see the event in their user panel?
Apologies! We will try to cover this in our upcoming updates.
Regards
hello, ask:
1. Is there a registration form from the administrator to the student?
2. Can the purchase button be disabled?
is that we will make the records after communication with the interested party and the one who pays an account would be created directly from the wordpress administrator
Thanks!
1. Yes
2. Yes, please make it free.
3. Yes, please.
Regards
Hi, whenever I scroll down and the sticky header appears, my content shifts up a little causing this small jerking effect. Any way to make the transition smooth? Thank you.
Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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With Private messaging plugin, can students talk with Instructors?
Thanks for the message! Yes.
Regards
Hi support, I can not Install Compatible Extension it’s show message “Cannot create temporary directory” any suggestion ?
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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When will the theme be updated. Learnpress has updated the plugin and now the theme has a major bug. It does not function anymore with learnpress
Thanks for the message! We are releasing the update soon.
Regards
Apologies! The theme is working well with the LearnPress latest version please make sure you are using the eCademy theme’s latest version it might help you to resolve this.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi. I have two questions before buying: - Does this theme support Arabic (RTL) - Can students buy courses with WooCommerce, because I use local payment gateways that work through WooCommerce?
Thanks for the message! Yes, both options are available.
Regards
Good afternoon I have a problem with the theme, since I try to create a page for the site, but when creating it with the elementor plugin it keeps loading without being able to create the page I want, it should be clarified that I have elementor pro but what can I do in this case?
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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So the author decides to just ignore my request as I have repeatedly said that I am not able to submit any support ticket https://support.envytheme.com/. So will I ONLY BE SUPPORTED when I renew the support for another 6 months for $46? Is this what it is? You want me to pay for another 6 months of support?
We have replied on other comment thread.
Regards
replied. Please help me look into it. Thanks
I need to update this as your text in the theme alerts but there’s no updated file when I download it.
ecademy_BK/ecademy/learnpress/loop/course/pagination.php 4.0.0 4.1.1 ecademy_BK/ecademy/learnpress/pages/checkout.php 4.0.0 4.0.1 ecademy_BK/ecademy/learnpress/single-course/tabs/curriculum.php
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Support Expired! Item Name: eCademy – Elementor LMS, Online Courses & Training Education Theme Buyer: gushkabcn Don’t fret! Please renew the support period to get the standard support. More details about the support period.
What is this? so if you update something but don’t upload that update, I don’t have an answer?? I don’t want to renew something that I’m not suppose to need. I did pay for updates
I have a problem because without this the website is not working ok
The response is not a valid JSON response. Thats message when an student wants to check their courses..
Any feedback?! Why buy a template that won’t work?
Apologies! Please find attached screenshot to get the latest version http://prnt.sc/1y8vox6
To get the update process please follow the item doc https://docs.envytheme.com/docs/ecademy-theme-documentation/theme-update/#update-through-wordpress-admin-panel
Regards
I already this that and nothing change themes/ecademy/learnpress/loop/course/pagination.php 3.0.0 4.1.1 themes/ecademy/learnpress/pages/checkout.php 4.0.0 4.0.1 themes/ecademy/learnpress/single-course/tabs/curriculum.php I need that to solve the problem with JSON response…
Apologies! We are quite not clear about the issue as not getting such issue when check our submitted file and it’s working well.
Please make sure your active theme & toolkit plugin versions are same it might help you to resolve this.
Regards
Hi I have been getting “cURL error 60: SSL certificate problem: certificate has expired” I have had numerous conversations with my hosting provider to make sure they have the latest SSL updates, which they do. However I am still getting this error when I attempt to install the demo content. It is very very frustrating…
Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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I am not able to submit a ticket, but this issue is critical
I read that there was a huge update with Wildcard SSL in September, 2021 and affected many
Apologies! We only provide support through our support system.
Best Regards
I definitely understand that, but because its past the 6 months period, but the point is, this is not a tech issue that me or my developer can solve, because it is beyond our control, it has to do with the server that is hosting the demo content!
So right now, I can not use the product I purchased, simply ONLY because eCademy’s server is not updated appropriately, and past customers like me are getting penalised?
Apologize! We don’t think the issue is happening due to eCademy’s server! The theme is independent and works as expected as we haven’t heard similar yet. But we are happy to check your issue once you submit a support ticket by visiting the dedicated support system. Then we will be able to assign the ticket to the respective technical team for assistance.
Regards
Again, I have said that I am not able to submit any tickets due to the support period has passed. However, are you saying that because that is passed, now I am stuck with a theme without the ability to import demo content?
I have spent 2 days communicating with my web host tech team, and they said that… “We have checked everything on our end and it’s all up to date. Unfortunately, there is little more we can do.
We believe this issue stems from the connection to the server when it tries to download the demo data. You will need to talk to the server which provides the demo install and ask if they have updated thier CA bundles. “
Hi so I am being ignored even though I am a past customer who only have the support period passed and when the theme issue is out of my control?
So the author decides to just ignore my request as I have repeatedly said that I am not able to submit any support ticket https://support.envytheme.com/. So will I ONLY BE SUPPORTED when I renew the support for another 6 months for $46? Is this what it is? You want me to pay for another 6 months of support?
Apologize! It seems there is a misunderstanding regarding the demo data location. The demo data is included with the theme zip file, and it imports from the hosting server where the theme files are stored. As an author, we don’t have any control or access to the theme and demo data.
About the support policy, I would request checking the following Envato links for the details-
https://themeforest.net/page/item_support_policy https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportThanks for understanding!
Kind regards
Look, listen, you have said it. I am just stressing that there could be an issue with the hosting server where the THEME FILES are stored. The Wildcard SSL has had a major update on Sept 30, which had caused issues with some sites globally. I am saying that the expiration of the SSL on the server might be the issue, and all I am asking is if you can verify whether if the SSL expiration is indeed the issue. LIKE I SAID, the SSL update is BEYOND MY CONTROL and I CAN DO NOTHING. THAT IS WHY I NEEDED SUPPORT REGARDLESS OF THE ENVATO SUPPORT POLICY, because this is out of my control, and I would not pay extra for support of items that is not an issue on my end.
Can it connect with the eDemy app?
Thanks for the message! eDemy app & eCademy theme both are independent and will work fine separately.
Regards
FYI, eDemy mobile app and React app can be connected!
eDemy React: https://themeforest.net/item/edemy-react-next-education-lms-template/31159918
eDemy Flutter: https://codecanyon.net/item/online-courses-education-flutter-app-edemy/32753903
Best regards
Can I use the regular licence if I want to sell my offline courses?
Thanks for the message! Yes, you can do that.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello, I just bought your them but my purchase code is invalid… can you help please ?
Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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URGENT : Demo Installation failed!!! I tried to install the demo, several times nothing happens. My server is configured well. Please answer my ticket asap! Thanks
Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
My ticket number is : AMKD1EQB … from 6 hours
Apologies for the delay! We replied to your ticket, please check.
Best Regards
Your answer is to check on the documentation, but i did it and until not work!!
We replied to your ticket, please check.
Best Regards
Please check my answer, there is another issue in the install process. Thanks
Hi, my country has just entered another lockdown and my teachers and I are very frustrated. We now have no choice but to offer our classes online. Pre-sale questions please:
1. Does your theme allow us to offer users to register and pay on a subscription basis (for example, monthly amount) and they can enter and have access to any class inside the website after payment? I read somewhere this is the Pro Membership plugin? If yes, is this included in the theme?
2. Does your theme allow registered users to manage classes using their own dashboard (front-end) only but not start courses (they are just students and have student front end dashboard).
Thank you.
Thanks for the message! Please find the answers below
1. Yes, the Pro Membership plugin is also included.
2. Yes, Frontend dashboard is available separately for students and instructors.
Regards
Hey, alrighty – will consider this, going to try out the demo soon, thank you 
Does it support learnpress Assignment addon.
Thanks for the message! Yes, it will work fine with LearnPress Assignment addon.
Regards
Update Release Alert: September 9, 2021: eCademy v4.9.3
- Added: Theme Support BuddyPress
- Updated: ACF Pro Latest File
- Updated: LearnPress Affected File
- Fixed: Safari Browser Time Countdown Issue
- Fixed: Login and Register Design Issue
- Fixed: Enrollment Panel Unable to Scroll
- Fixed: Footer Social Icon Not Loading
