181 comments found.
when are you guys updating to the latest version of slider revolution.
Hi it’s already updated. Please check it out latest release of the theme. Thanks 
Have updated the latest theme but still been asked to update to the latest slider though.
Update Available: Version 6.5.14. Is this the latest version in the updated theme?
Ok. Leave it. Right now you using latest version only. It’s a latest one. We will update once stable version released. Thanks
Just for the record Christmas is a church thing for Christians. It is celebration for the birth of Jesus Christ otherwise known to some as Jehovah.
ok
Christmas is not church thing, but its nice update
Thanks
The feature of putting a vimeo or youtube link for the sermon was promised 10 months ago, and we are still waiting. Can you please let us know the status of this feature?
Replied vis ticket…
How to disable all donate code including donate button? I do have root access if needed.
Ok, so I found it and now I am almost too smart
That’s great. Thanks
For some reason when scrolling up or down it goes very slow, is there a way to change that?
Please submit ticket here https://zozothemes.ticksy.com/ with admin login details will fix it….
How change I the footer text without changing the body text? I want to change the body text & color only the footer section. Hopefully you can give me an answer
Hi,
Appearance >> widgets >> footer >> here you can change footer contents. Appearance >> customizer >> theme options >> typography >> footer typography here you can change footer content color and font
Thanks,
zozothemes
item has issue can’t submit token I sent ticket more than 10 hours but don’t have any support (#2913609) so bad.
Hi,
Sorry for delay, as we are working on IST time, there will be time difference will happen. Already ticket is replied.
Thanks,
zozothemes
Is there a way to get rid of the cross from the breadcrumb?
Yes using CSS
I have my site ready but I have had a problem and that is that the slider does not automatically go to the next slide. What happens is only in this theme
It maybe slider settings, please cehck it out the revolution slider documentation…
Console Error: Uncaught SyntaxError: Unexpected token ‘)’ – theme.js?ver=1.0:1717 There is also a top bar that shows on a desktop that contains a non functioning hamburger menu with a second search bar. There are a couple of other issues as well that I am seeing when compared to the demo that you have displayed.
Sure will fix the issue right now, please submit ticket with admin login details here https://zozothemes.ticksy.com/ with screenshot of the issues, Will fix all in one shot.
You might need to fix some bugs in the latest version 1.1.1. Not working.
Hi may i know the issues to check it out. Because it’s working fine in our end. So if you list out it’s easy to fix it. Thanks
It’s working fine now because I had to install the old version. Pages keep buffering and never loads. Except the homepage.
Everything fine in new version now?
No it’s not. I just said I uninstalled the new version 1.1.1 because the pages weren’t loading and had to go back to an older version. Now it’s loading with the older version.
ok sure will check it out, send me admin logins to my email id info@zozothemes.com and let me know
Having the same issue as ryanscottjcm. Mobile menu is appearing on desktop and not working, and pages are not loading with this latest update. Something with this latest update is breaking things.
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/ . Thanks
Already created a ticket.
Hello Zozothemes gurus. Just bought and installed the Zegen theme. Looking good, thank you. I have two questions though please. Have installed the full demo, but do not see the Landing Page – where is this? In particular the horizontal water section breaks from this. Then, many pages are blank when I try to see them on the frontend. Many thanks, Rob
Hi Friend,
https://zozothemes.ticksy.com/ please submit ticket with admin logins here also screenshot of the issue, will fix immediately now.Thanks,
zozothemes
Hello Zozothemes support gurus! Many thanks for your fast reply. I have just created a support ticket.
ok
After updating, mobile menu now shows on desktop – can’t see how to disable it. And Elementor no longer works, says it can’t find <?php the_content(); ?> in the theme. I’ve added it to every theme page I can find, no good.
Not paying for support. It’s sad, I liked this theme.
Hi,
Sorry for the issues happening to you. Please submit ticket here https://zozothemes.ticksy.com/ with admin logins and issues of the screenshot. Post ticket in pre-sale questions category will check it out.
How can I get a refund.
Replied via ticket…
Todas as licenças pro dos plugins estão inclusas? (Elementor, Revolution Slider…)
Todos os plug-ins que são uma versão gratuita do plug-in
Please how can i change the Home page top slide animation details and also where to remove the domain button from the menu
Hi Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thanks
Please i have summited the ticket still no reply and its urgent. need at least a well documented tutorial on how to do this
Replied already, Please check it and let me know…
Hello i just bought the template and installed the demo but it looks broken on my website
Hi Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thanks
Is there any way to edit the ministries post with Elementor instead of just the normal post editor?
Update- I found the option under the Elementor settings.
yes you can use it, but our post will collapse. You can design ur own sections in normal post editor…
Yea, I changed it to Elementor and it appears to have broken all the ministries page. Getting a 404 Page Not Found.
Please submit ticket here https://zozothemes.ticksy.com/ with admin logins and issues which you facing right now…
