663 comments found.
Olá, abri um ticket e criei uma conta no site da Apus, porém não consigo entrar para acompanhar o ticket então vou enviar o problema por aqui.
Em Dashboard /Profile, ao logar como candidato, não estão aparecendo alguns campos - Experience: Não está aparecendo - Skills: Não está aparecendo - Candidate Award: Não está aparecendo - Candidate Education: Não está aparecendo - Candidate Locations – Não funciona para o Brazil
- Cover Photo: Também Nào encontrei a opção de esconder do dashboard
Ao escolher brazil, o mesmo não aparece os endereços nos Selectd
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Best regards!
You are asking for account confirmation, but I don’t get the message in my email to confirm.
I already opened a ticket, but I don’t get the message in my email to confirm registration.
Hi, I saw that you are answering other questions but not mine, could you please position me?
Hello,
We don’t work on weekend.
What is your Ticket ID or your emaill address ?
Best regards!
Hi, how can I test admin? Regards
Hello,
Sorry we can not provide admin demo
Best Regards!
Hello, prior to purchase this theme which is looking great, I have only one major issue at the moment. Someone previously commented on the low/slow speed of the demo. I tested it with Pingdom and the results are not good. Is this ony related to the demo. Can you demonstrate that the site speed is great in real mode ?
Hello,
My hosting is not good. You can use a good hosting or server, and you need install cache for it to see your website faster
Best Regards!
Hi. Why is it not possible to relist a job? I have changed the expiration date and updated however it’s still not showing up.
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
Hi , after updating the WP Job Board plugging to 2.3.6, some functionalities are no longer working . We are no longer able to upload files on candidates profiles , we are no longer able to add experiences pr qualifications ( education) , we are no longer able to add the birthday . is there a way to bring back the previous version on the plugin or how to sort this issue ?
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Supporter will check and help you.
Best Regards!
Hi , it’s a challenge to have a large number of expired candidates profiles . how do we deactivated that features so that no profile expires ?
Hello,
You can send us a support ticket here: http://support.apusthemes.com/open.php
Best Regards!
where can i see the cover photo that is uploaded from the candidate’s dashboard ? i upload one cover photo but i don’t se that anywhere.
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
How can i remove or disable “Download CV” from candidate view ?
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
Fixed, thank you very much
You are welcome!
Once im on candidate or company dashboard, if i click the “Bell” (notificacion) that just refresh the page, however, is suppose to send me to /messages page, i try to edit the bell from Headers section but i cant find where. how can i do that to set /message link to the notification bell
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
Fixed, thank you very much
You are welcome!
Demo Import not working
Poor Documentation – I am in Custom Fields, https://apusthemes.com/guides/careerup/ this does not guide me at on how to create and link fields, it only tells me how to get to the tab where custom fields is located.
I would like a refund.
I would like to move to superio from career up.
Hello,
You can go to Admin Panel > Jobs > Custom Fields to add/edit custom fields
Change to Superio. You can buy superio theme to use. Superio is using a different Job Board plugins.
SO you need to remove all old plugins to install Superio theme + plugins + demo data
Best Regards!
Dear sir! Provided licence code is not working for me when entering it.
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Best Regards!
Done!
hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and give you solution
Best regards!
it takes about 1 minute to complete the candidate register after click “register button”. why it takes so long, how can i reduce that time ?
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
i just want you to know. The issue was fix. the problem was i haven’t setup the smtp out plugin, once the plugin was setup, the register time becomes really fast.
Hello,
If you need more help, please let me know
How can i change back to top icon (located at bottom right)
Hello,
You can go to file: Theme-Folder/footer.php to change
Best Regards!
thank you. but flat icons library they are not working on my website. when I try to use them in the menu they don’t work.
I also want to use my logo as an icon in “bac to top” section, how can i do that ?
Hello,
You can go to file: Theme-Folder/css/flaticon.css to see all icon class
Best Regards!
Fixed, thank you very much
You are welcome!
Please assist how to hide / disable blog date and comments including its icon from the blog post and listing.
Hello,
We have replied your ticket.
Please check it
Best Regards!
Thank you for your quick response. It works!
You are welcome!
Hello
Good theme.
I have one issue. On login/Register page “Select Category” appear twice on first page load. After shift on Employer tab then they show ones. Please check the link bellow.
https://ittreasure.net/equal/login-register/Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best Regards!
It create account and Account confirmation was required. I not received verification email so i am not able to login and reply back. Please help me out on this
Ticket no: #008558
Hello,
You can not create account.
You can only submit a ticket here: http://support.apusthemes.com/open.php
Hello,
1-Is it possible to remove the subscription completely so that candidates and companies can add profiles freely? 2-Is it possible to change the colors and adapt them to my logo? 3-When someone uses the contact form on a candidate’s profile, who receives the message? The candidate or the administrator? 4-Is it possible to disable the upload of resumes?
Basically, what I would like is that the admin can be the intermediary between the candidates and the companies. All communication should go through the admin.
Is this possible?
Thanks
Hello,
1. It’s possible
2. Yes, you can change the color of theme
3. Candidate will receive the message
4. Yes, you can disable upload resumes
Best Regards!
Hi,
When we use the “Job apply type”; “By email”, on submission the content of the email received is blank.
Where can we check to control the content of this email?
Is it plausible that the content might have existed within contact form 7 and was deleted?
Thanks.
Hello,
You need to go to Admin panel > Jobs > Settings > Email Notification to add all email content
Best Regards!
I often read that Email Apply for job can be used. Is this an internal form of the theme? Or can I create one with Form7 and use that?
Thanks for the answer
Hello,
That is form of theme. That is not Contact Form 7
Best Regards!
Hi, what is the difference between CareerUp – Job Board WordPress Theme and Superio Job Board WordPress Theme?
Hello,
They are different theme layout.
And superio is using different Job Board plugin
Best Regards!