308 comments found.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials. .
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Anybody can help with this width issue? Since updating to 11 my entire page layout is smushed. Have tried deactivating several plugins and whatnot. Doesn’t seem to be helping! https://staging.createaspectacle.com/
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Haya, theme still rocks!
Clients are very happy, but, a few days ago there are js errors (adding icon isn’t possible as picker is stuck) and jetpack 12 is breaking galleries. Please act upon it.
Thank you!
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Done, thanks.
Hello, suddenly my site keeps loading for a long, long, time, all pages including the ones with no slider. While this happens the animations doesnt work. When I deactivate vantam elements (
, it stops the infinite loading.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
The these for NexFactory indicates that it is compatible with Elementor. I use Elementor Pro, almost exclusively. It is fully compatible with Elementor Pro? Will I have problems? Should I switch to one of your other themes that are designed specifically for Elementor?
Thank you. Usually when I upload a theme, it does not compromise my current site. Can I upload one of these themes onto my current site? Are the themes responsive? Can you tell me which plugin/tool was used to create these themes? Lastly, what plugins will I need to install?
Hi there, in theory you can, but it doesn’t make sense as you won’t be able to import the demo content without compromising in some cases deleting the existing content. If the existing site is built with Elementor then you may import the templates one by one but avoid using the theme importer. Regards: VamTam
I installed NEX theme on my WordPress site for my existing domain. It is licensed. When I get to download the DEMO, I get a warning to only do so on a new site. I have a current ticket opened. I also have a different blank site that I was going to use for staging. It has a “1” after the domain name. Am I licensed to use the NEX Theme and then port it over to the active site?
Im sorry but this theme doesn’t support Visual Composer. Have requested a full refund.
Please remove Visual Composer from your description. I hate beaverbuilder…its even worse than Elementor.
Hi there, we issued the refund. The theme is compatible with Visual Composer and al the plugins in the banner. I suspect you refer to the demo content which has little to do with compatibility, As you can see we use Beaver Builder for the demo content, yet we support Elementor , Visual Composer and bunch of other plugins. This doesn’t mean that all of them will come with demo content. Many clients utilize the BB demo content and at the same time use Elementor or Visual Composer for new pages/layouts if BB is not to their liking. Regards: VamTam
If you can’t import content for visual composer than what’s the point of saying its compatible with visual composer? You would have to rebuild the content, css etc…
Other themes who support multiple builders actually import content depending which visual builder you select.
It is compatible with learn press plugin?
Thank you for your interest in our themes! No we don’t support this plugins. Regards: VamTam
Your theme is very good But i dont remember where i can change the top bar:
+ (123) 1800-567-8990 Mon – Fri: 9:00 – 19:00 / Closed on Weekends
Can you help me , please?
Thanks
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Please Only i need to know where change the content of the top
I cant enter
Hi there, you can edit using the builder but without admin credentials there is not much to say. The support team doesn’t have access to this board so if you need speedy help please open a ticket. Regards: VamTam
Hi, tried signing up on Support page, keep getting ‘Captcha verification failed, try again!’ again and again. Tried using different browser – no use.
Anyhow, I wanted to know the CSS to define Height & Width for logo. Please include this in future because this is basic stuff. Not everyone will have a Square logo.
Thanks.
Hi there, you can reach the support here – support+general@vamtam.com Regards: VamTam
is it make transparent header with side nav menu > is it possible in this theme? . i want to buy this theme
Thank you for your interest in our themes! Yes this is possible. Regards: VamTam
can you help me for the transparant header?? i am just basic technical person.
HI there, we can provide guide how to do it. You don’t need code. Regards: VamTam
okay thanks
Have you provide elemetor buider?
here i am showing Wp bakery page builder .
Can you give me demo link so i can see my releated future for purchase this theme for 2 my clients
I want to purchase two theme
I am sorry we don’t have a test server but we have a 30 days money back guarantee which serves the same purpose.
NEX V11 HOW TO UPGRADE?Why can’t background upgrade automatically? Need a manual upgrade?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi,
is it possible to add sidebar to particular pages?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How do I make a different top bar for each page. like your https://nex.vamtam.com/home-modern/ and https://nex.vamtam.com/products-solutions/electronic-materials/ ,, I want to create like this.. both page have different top bar
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Pixel perfect header and footer layout control possible with elementor pro. Will this work with Nex?
Hi there, no it won’t. You don’t need it for this theme. The theme is compatible with Elementor. However, the demo content is built with Beaver builder and can’t be edited with Elementor. Regards: VamTam
Is the elementor demos available now for Nex (full edit capability for elementor) ?
Hi there, the theme is compatible with Elementor. However, the demo content is built with Beaver builder and can’t be edited with Elementor. Regards: VamTam
We missed this *fineprint before buying the theme 
we just saw compatible and imagined it was fully editable with elevator. What a shame : /
Hi, is compatible with PHP 8.0 version? Thank you!
Hi there, not yet, we will be releasing an update in the next few weeks. By the way many plugins are not yet compatible so it is not wise to rush into PHP8 Regards: VamTam
Hi, i am evaluating your plug in. It is very very nice, but I think an elemental feature is not availabe: I don’t see a component to make Database connection and make query sql, it is really necesary to get data from database based on a key data. Why this feature is not present ?
Thanks.
Hi there, i am sorry we don’t gave this feature. VamTam
May I know this theme can support multi-language?
Hi there, yes we support WPML plugin. Note that the plugin doesn’t come with the theme. Regards: VamTam
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
