6627 comments found.
can I deactivate and active theme on same domain , because i import 2 times demo now its cause some issue .
Hello,
Thanks for using our theme.
Yes, you can.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
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Hello I was changed “Congratulations! You’ve got free shipping” string to “Congratulations! You’ve got a shipping chance” from XStore-> Sales Booster. I am using WPML for translation. I want to translate “Congratulations! You’ve got a shipping chance” string from WPML-> String Translations. But String Translation don’t find this string. I am searching this string from “Translate texts in admin screens »” and I find it, but when I selecting the strings and clicking the “Apply” button “Translate texts in admin screens »” not adding strings to “String Translation”. Please help me to resolve this issue. Thanks.
Hello,
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or contact us via form on this page – https://themeforest.net/user/8theme
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Hi there,
No matter what I do, there is always a bottom padding/margin with the Banner with Mask. I have set the margins and paddings for the section, columns and elements to zero, and still there is a padding/margin at the bottom.
Thanks
Hello,
Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or contact us via form on this page – https://themeforest.net/user/8theme , provide URL of your site.
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Yes, I want to comment that this theme is perfect for my various blogs. I am using one for multivendor e-commerce and another one for web hosting. In fact I can use it for tens of other purposes, including for news
Installation is not complicated, as everything provided just at a click away.
In addition, the respond to questions and support is very quick. I am proud the people behind this theme are doing briliantly
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Thank you for leaving your feedback here!
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Hi… I’m using the classic theme and I need to change the placeholder text & button text on the prefooter newsletter input box. Where can I do that from?
Hello,
Dashboard > MC4WP > Form
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Hi when new customer signup first page contain “You may also like…” products my questions how to edit and control this products
Hello,
WooCommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type.
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Hi… I want to remove “I would like to receive exclusive emails with discounts and product information (optional)” from the checkout page. How can I do this?
Hello,
Check additional plugins that you are using on the site. It looks like the text comes from one of such plugins.
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figured it out… it was mail poet… disabled it. thanks for the prompt response.
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You’re welcome!
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Hi… I want to remove “Congratulations! You’ve got free shipping.” message in the mini-cart that slides from the right side. I am using default classic theme. Where can I edit this?
Hello,
Thanks for using our theme.
XStore > Sales booster > Progress Bar, read more – https://xstore.helpscoutdocs.com/article/110-sales-booster
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this worked… i had to enable it first and then remove the text… i had visited this earlier, but since it was off.. i just assumed it won’t be the culprit.
thanks for the prompt response.
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You’re welcome!
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hello. I’am activate code only on one domain. Today i/m update theme, try activate and receive this message: “You have reached activation number limit.” How can I fix this problem ?
Hello,
Thanks for using XStore.
Contact us via form on this page – https://themeforest.net/user/8theme , provide your purchase code. We will check it and help.
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Hi, I have a problem regarding to site identity icon. If I have set my website logo as identity icon, is that when I share the link to others in WhatsApp or Facebook comment, it will always shows the website logo with all the details of the webpage?
Hello,
Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin. Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/
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Beautiful theme for e-commerce website
Now you can start making Free sales funnels and increase your sales This is best platform for this purpose
Hello, I have modified the secondary menu, but when I modify it the system does not show the changes made, I have cleared the cache in rocket plugin, in the explorer, even in 4 different browsers and it does not work, I have even created menus from scratch and it does not work the changes, help me with that please!
So it always shows them: https://prnt.sc/1yoiyx4
This is how the changes are made: https://prnt.sc/1yoj1ha
Hello,
Theme Options > Speed Optimization > Menu Dropdown Ajax Loading, Menu Cache, Static Blocks Cache > Off, clear cache of plugin/browser, and check the result. Activate mentioned options once all changes to the header/menu will be done.
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It worked perfect, Thank you very much
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You’re welcome!
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I am using xStore since a while but since the latest update, My product images are not being displayed on the website. They are not being displayed in the variations or even in the product Image gallery but when I click on the blank/greyed out area, the image opens up. Please help in resolving this ASAP. https://i.ibb.co/9vv7FYM/xstore-Issue.png
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, contact us via form on this page – https://themeforest.net/user/8theme , provide URL and temporary wp-admin access.
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Hello. When I try an image in a product page, the uploader is displayed full screen, so I cannot close the window after uploading the photo. I don’t know why your theme has all this bug but it was a very nice very versatile theme.
Hello,
We did not face such issue before. Did you check the mentioned problem with the default WP theme, Storefront for example? Did you try to disable third-party plugins and check if you have the mentioned problem after that?
Could you, please, submit support request here https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with WP Dashboard access to your site and provide screenshots of the issue? We’ll check and help you.
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Unfortunately your forum does not allow me to write my problem. Expiry. But I noticed that the problem always and again comes from Massive Addons for WPBakery Page Builder. What do I have left as a solution? In any case, I try to send you my WP Dashboard access by email. Thank you for the support.
Hello,
Do you use the latest version of the Massive Addons plugin? Contact us using author contact form in this case.
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Hello , Thank you for a great looking theme. Please can you advise that when I purchase the theme and install any demo all the images are part of that theme being included without any watermark or problems that i will face on my end.
Hello,
Thank you for your interest in our theme!
You’ll get all the images after demo content import. But images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine https://www.tineye.com/.
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I bought the theme but haven’t installed it yet. I also use the Royal Theme (3.4) on the website, which unfortunately no longer exists and which I got along very well with. My question is, is the admin area like the Royal Theme?
Hello,
We removed Legenda, Royal and WooPress from TF because we started to sell them on 8theme.com https://www.8theme.com/#price-section If you bought the theme on ThemeForest you still have access to theme and plugins from the Downloads area of your 8theme account https://www.8theme.com/downloads. If you did not create an account go to https://www.8theme.com/, register account, register your purchase code in the My account area and then go to Downloads page to download theme and bundled plugins. We still plan regular updates for these themes. If you need support for the Royal theme or plan new projects and looking for themes without an activation limit take a look at our subscription plans https://www.8theme.com/#price-section
XStore comes with other settings than Royal. Theme options more advanced and XStore includes header builder.
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Do you offer lifetime updates?
Hello,
Thank you for your interest in our theme!
Yes, theme comes with lifetime updates.
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Is there a way to add additional elements to the Off Canvas Cart area? I would like to put an image of payment icons at the bottom of this area.
Hello,
Yes, you can use hook in child theme functions.php to display image below the buttons, for example
add_action( 'woocommerce_widget_shopping_cart_after_buttons', function (){
echo '<img src="https://xstore.8theme.com/wp-content/uploads/2018/08/payment.png" alt="payment" style="margin-top: 10px;" />';
}, 10);
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