4621 comments found.
Hello, we have an issue on our website since the last update – when you click a popup for signing is appearing and no way to find where it’s coming from. https://www.reseaumuseal-at.ca/ I am sure its the theme cause when changing to an other one it works fine. Thank for your help
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
completely abandoned! full of issue your demo too!!
Hello,
It was shortly disabled some plugins. It works fine.
If you have further questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello Javo Team.
Your theme is great. Thank you for developed it. I use it for many years and i am really happy of all features.
I just upgraded it from v419 to v422 recently and i would like to inform you of an annoying bug.
About Post Block Using “Load More Type” option, When we clic on an arrow to load more card > more cards are loaded but, after loaded, the ‘load more’’ arrows are hidden and we can’t continue searching…
I sent this information to your mailbox, but no reply at this time. Here a copy of the probleme.
https://prnt.sc/26ijddaDid you receive it ? Is there a fix ? Best regards !
Hello,
We have answered on the email.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Theme have not been updated since 1 year. It’s not possible to update Elementor to last version without breaking websites. When do you plan to update your theme ?
I’m using last Javo Theme version + WP last version + Elementor last version and since I updated WP and Elementor I have many bugs. Here is the liste. Please update your theme to make it compatible with last WP + Elementor version and Woocommerce at the same time.
1) Lava Single Sindebar Widgets disappeared 2) Listing page stop working. All listings disappeared after Elementor update to 3.5 and above. Only work with 3.48 3) Menu Modal Login not working with Elementor 3.5 and above 4) When connected the dropdown for User Menu Widget is not appearing with Elementor 3.48 and last version of WP.
Please for all the Javo Theme buyers please update your theme asap. It’s not a isolate problem.
Thanks
Hello,
For the newest version of Elementor, you might need to disable the experiment beta options. ( https://docs.wpjavo.com/theme/elementor-useful-links-settings/?no_frame=1 )
For the other issues, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
It seems that the need to have a look at the details.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
1. When is the major updates ?
2. I accidentally close my ticket and that ticket have not heard any response from your side. Now, my support has expired. Could you please go and check it (https://javothemes.com/support/lv_ticket/search-function-is-not-working/)?
Hello,
We are planing to have the major update in a few weeks. ( it can be changed )
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
If your support is expired, then you need to extend it.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok, thanks.
we want update
Hello,
Yes, we will do a major update in near future.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. To set header search and filter it will be necessary to buy add ons ?
Hello,
If you need to make our demo sites, you don’t need to purchase addons for header search. Please see the addons event page.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
Is there a way to automate the JSON Generator 1 time per day?
We have been using your theme for 4 or 5 years and we could do it manually previously but we are now adding / modifying a lot of listings every day requiring us to refresh the JSON often.
Is it possible, maybe with a function, to launch this script automatically once a day?
Perhaps replacing this line? .on (‘click’, ’.lava-data-refresh-trigger’, this.onGenerator ())
Do you have a suggestion to help us?
Thanks by advance, have a great year !
Hello,
I think you need this addon. https://lava-code.com/directory/product/lava-json-scheduler/If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, pre-sale question, do I need to purchase elementor pro to use this theme?
can you charge customers for ad placement on the listing page, front page or somewhere else?
Hello,
Elementor Pro is an option to have.
If you are talking about payment option, yes, you can charge for your visitors to purchase the plans ( package ) to submit listings.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, could you tell the difference between Javo Spot and Directory? 
Hello,
They both are using the same framework. However, Javo Directory has more templates added.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
It seems the theme has not been updated for more than 10 months. We wanted to buy another license but we are checking if development is still active on the theme to avoid compatibility issues. Any plans to issue new updates?
Happy Newyear!
We are preparing a major update soon. Before that we might have minor maintance updates soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
presale question #1: is there any registration facility before submitting the listing. presale question #2: is there any payment gateway support to choose the package before submitting the listing
Hello,
1. You need to register ( be a member ) and submit.
2. WC can make the payment gateway.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
Can I add single image custom fields except for gallery?
Hello,
Unfortunately, we don’t have the option to add more images. You may need to find a plugin for it or customize the code.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I would like to ask you: – is it possible to add images and products in the listing page?
Is it possible to charge user per year membership? with also automatic renewal?
and also is it possible to add a contact form for each listing?
Hello,
We have heard that WC vendor and subscription might be working. At this moment, they are not official compatible. But we have heard that it worked from our clients.
Yes, you can add a contact form on each listing.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Im having a problem with your theme.
When changing amenities in a listing, data is not properly updating in the main page. While ’’Filter Buttons (list type)’’ is clearly updating and showing new information, ’’Listings Block (list type)’’ is not updating as well as Map Area.
I have refreshed the data in the map settings, updated all plugins, deleted cache, have a working maps API.
Please provide guidance to resolve this issue,
Cheers.
Hello,
First of all, we don’t see ‘purchase badge’ on your profile. If you are helping your friend or client, please provide them the purchase code and contact our support with more details.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
My Support page is not working. It loads the page and freezes itself.
Hello,
Can you please clean broswer cache ( Ctrl + F5 or CMD + R ) and test again? or clean your broswer cache on the setting.
We found it’s fine and others are using properly.
Thank you,
Rob
Yes, It work fine after the browser cache clean. Thank you.
Hello, Can you schedule to add OpenMap in the very near future ?
?
Hello,
How’s your weekend? Unfortunately, there is no plan to add the 3rd party map in near future. It’s not simple work to change the map. It’s based on Google Maps.
If you have more questions, please contact our support team. https://javothemes.com/supportThank you,
Rob
Hello Javo Support,
I’m still waiting for your updates for this ticket(https://javothemes.com/support/lv_ticket/wpml-translation/) but it has been closed by you. Could you please check the ticket ?
Regards, Boon
Hello,
We already answered and check it out.
Thank you,
How long until your next update? Any hints on what to expect?
Hello,
We will do a maintainance update soon for new version plugins. Our major update will be in a month. icons, some of new features will be added.
For the details, could you please ask our support team on our support site? They have more details and they are working with our developers.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Demo server for all your demos offline
Hello Raykela,
Thank you for the report
It was an hosting issue shortly.
Thank you a lot!
Rob
