420 comments found.
Hello, when i send replay topic in your help desk:
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Hi there,
Thanks for choosing our theme. So please send this issue to our email, we will check and help you.
Thanks,
Thank you so much.
Hello! How can I update the theme if the child theme is installed? I did not find the information in your documentation. I have also one error since some weeks, if I click on “Customizer” I get the error: Elementor Library
Edit Add Elementor LibraryThere has been a critical error on this website. Please check your site admin email inbox for instructions.
Thanks for help!
Hi there,
Thanks for choosing Triply. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
hey when I am clicking on packages the link is redirecting to sitemap link.. how can I solve this problem.
For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
how to have load more or scroll to load more instead of pagination? that is crucial for SEO. please help!
Hi there, the theme doesn’t support ‘Scroll to load more’. It requires custom code to have it. Thanks,
Thank you. Our support team will check and help you asap.
I wait for your response in my tickets. Many thanks for the awesome support Best, xrisxal2000
Hello. Is it possible for the “tour single” pages to display a contact form (with various choices such as date and number of people) instead of the current booking widget? Related to this question, is it possible not to display a price for “single tours”?
Hi there, thanks for contacting us.
- Contact form: yes, it’s possible but with custom code
- Price: yes, it’s possible. You can leave that section blank.
Thanks,
It is not possible to use Elementor to display such a contact form in the sidebar of “tour single” pages ? Thank you for this clarification.
Yes, it’s possible you can build a contact form using Elementor to display in the single tour page. Once you buy our theme, please contact our support team here https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/, they will guide you in details.
Thanks,
- Can you confirm that we have full access to the sidebar, and that it is therefore possible to disable the booking widget and replace it with a contact form for information requests? - Do we have access to the home pages to modify them via Elementor? - Is it still possible to modify the Destination List page to change its content and replace it with a portfolio that presents the destinations and all their tours?
Of course you can do all the ones you mentioned above. Thanks,
Please tell me if :
- the theme is working well with Polylang plugin ? - it is possible to add the number of nights with the number of days for the duration of tours.
Contemplan la opción de integrar Woocommerce en algún momento ?
Hi there,
Thanks for choosing Triply. Your idea is great but the booking plugin we use doesn’t support WooCommerce.
Thanks,
Hello! You wrote in the help guide:
Select Post Format. You can create blog post with a lot of Formats like link, gallery, image ….. Select format on Format box from in right sidebar .
So, i missing something? I dont have this section on my post creation page…
Hi there,
Thanks for choosing Triply. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
hi team, please i bought triply theme. i did all Things. but i published 10 tour, but in home page and alltour page. it show just 2 Tours even i choosed all . can you tell why please
Hi,
Thanks for chossing Triply. You can check the expired date of those tours. If it doesn’t work, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
how i can contact them if i dont have account in pavotheme! i checked date of Tours everything is good but still same problem
Please follow this guide: https://pavothemes.com/how-to-create-a-ticket-on-pavothemes/
Thanks,
i did. but i recieve no answer untill now is 1 day
im still waiting!!
Please send us your topic link. Thanks,
Our dev has fixed the issue. Please check again. Thanks,
ni. i did add new tour. but samz problem not showing
Please keep continuing on the forum support, they will check and help you. Thanks,
Your dev delete all my Tours content and replace it with default demo!!!!!! why??
Hello, I am adding youtube link in ba booking page(admin) but not getting the video in that page.can you please he me with this issue.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
Hi , great theme i need a tour booking and hotel boiking system in one theme, can i use your great theme for this with BA Booking? Can I have nice layout also for accommodation?
other presales questions pls…
1. In tours, can we have time? because some tours are for example 10am – 5pm. Is it possible?
2. Also some tours are specific days of the week, is it possible?
3. Can i set other price for children and other price for adults?
4. Can i use Woocommerce payments?
5. Is WPML Compatible?
6. Can i add custom fields in Tours, Activities or Hotel?
7. In Accommodation, can i have different prices per period and differnt price per number of quests?
Pls respond one by one
Many Thanks
Hi there,
Thanks for contacting us.
1,2,3. Yes, it’s possible
4. No, it doesn’t support WooCommerce
5. Yes, it’s compatible with WPML
6. No
7. No, the theme is for tour booking, not for accommodation.
Thanks,
Hi, two more questions pls…
1. when you say “its possible’, you mean that the theme has this option or it needs a custom code from you?
2. In tours, can i have different price for more or less people. For example 5 persons 20 euros each, 10 persons 8 euros each.
Thanks
I wait for your answer in order to purchase Thanks
I can not login to support. How can I translate the booking form?
Hi, thanks for choosing Triply. You can use Loco Translate plugin to translate it.
You can follow this guide to open a ticket on our forum: https://wpdocs.gitbook.io/triply/faqs-1/how-to-submit-ticket
Thanks,
Hi! On my blog page, and single post page, I have an issue when scrolling down, page jumps back up where the text ends and doesn’t let me scroll down to footer. How to fix that? Thanks!
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
This is pre-sale question.Is it possible to show Available dates only in the book this tour form? I have tours on specifc dates only.
Hi there, yes, it’s possible. Thanks,
can the trip details like overview, Itinerary, availability etc be show one after another instead on using tabs.? on mobile these tabs are not show in proper way.
Hi there,
Thanks for choosing our theme. Yes, it’s possible with custom code. Thanks,
Hi, In the “tour list view” page I want to show new booking category’s items and not Tour items. How can I do this?
Hi there,
Thanks for choosing our theme. Please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/, they will guide you.
Thanks,
If I want to create a new tour with the layout “Tour Detail 1” how do I assign the layout? I did not understand this. If I create a tour, there is no option to assign the layout…
If I duplicate the tour with the needed layout, the layout goes also lost. How to make it, that if I create a new tour or duplicate one, the layout “Tour Detail 1” is set by default?
Hi there,
Please follow this guide to create a new booking object: https://wpdocs.gitbook.io/triply/ba-booking/untitledThanks,
You sent the link to to the section “create a new booking”. I dont understand how to use predefined layout by creating a new tour! I understand how to create a new tour and fill out all data, I DONT UNDERSTAND HOW TO USE TOUR LAYOUT 1 AS DEFAULT.
Hi,
Please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/, they will check and guide you in details.
Thanks,
Hi, will I need to get the Elementor Pro to use all the features, or it’s enough with the free version?
Hi, it’s enough with Elementor free to have a site the same as our demo. If you want to use the full features of Elementor Pro to edit the site, you need to buy it separately. Thanks,
demo import not working properly, website looking weird after data import. not looking similar to what in demo.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/ and attach your site info also, they will check and help you.
Thanks,
let us know which google map api to enable for ba book (maps javascript api or maps embed api or something else)
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/triply-tour-booking-wordpress-theme/, they will guide you in details.
Thanks,
