385 comments found.
Hi,
Pre purchase question?
Is there a way to ancer images within the project slider so they stick to the top, bottom or middle so that when the webpage scales the image either scales while being top aligned, bottom aligned or middle aligned.
Hope that makes sense.
thanks
Hi there,
Thanks for taking an interest! All our themes are responsive and you can see the performance of the demo by checking it on any device. If you refer to this page https://manon.qodeinteractive.com/project-slider/ this is our Portfolio slider shortcode and it does not have option to align the image for specific device as it is already predefined and you can see the responsive for this on smaller devices.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I have currently installed manon theme and I have got following fatal error: HELLO WORLD! Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
Fatal error: Uncaught Error: Call to undefined function manon_edge_get_button_html() in /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php:1521 Stack trace: #0 /srv/www/wordpress/wp-content/themes/manon/framework/modules/blog/templates/parts/post-info/read-more.php(11): manon_edge_return_button_html() #1 /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php(850): include(’/srv/www/wordpr…’) #2 /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php(871): manon_edge_get_template_part() #3 /srv/www/wordpress/wp-content/themes/manon/framework/modules/blog/templates/lists/standard/post.php(20): manon_edge_get_module_template_part() #4 /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php(850): include(’/srv/www/wordpr…’) #5 /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php(871): manon_edge_get_template_part() #6 /srv/www/wordpress/wp-content/themes/manon/framework/modules/blog/blog-functions.php(481): ma in /srv/www/wordpress/wp-content/themes/manon/framework/lib/edgtf.functions.php on line 1521
what’s the solution ?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hey There, great theme you made. But, I think this is a simple question: I am using the stacked portfolio. Where can I find the place to change all the things? I couldn’t find anything about that. Thanks for your help
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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hi, how is it possible to activate on mobile the custom menu, full screen black, like within your example: https://manon.qodeinteractive.com/elementor/portfolio-gallery/
thanks in advance
Hi there,
Thank you for reaching us!
This can be achieved if you are using the Minimal header type (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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thanks for the fast reply – it works
last one: the “special” mouse style > you can activate or de-activate in general settings but is it possible to activate on desktop & de-activate on mobile? otherwise on mobile, once touching the screen > the dot remains and looks weird
thx w
Hi,
Such an option, unfortunately, does not exist within the theme, however it can be achieved with custom css. Please submit a ticket at our Help Center, include url of your site and one of our support agents will assist you with this.
Support
Edge Portfolio part of
Qode Interactive
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hi, can you indicate where the custom css code is – so i can simply add a @media query around it in css to disable on phone? thx
Hi there,
Could you please submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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HI, the load more button does not work for me on the blog, it does not load, Could you tell me what it could be?my support has expired. 
thankssssssss
Hi there,
It’s a bit hard to tell from here since we don’t have enough information in order to assist you.
Please check if you are running the latest theme version (see change log). If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
Support
Edge Portfolio part of
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Hello, I purchased this theme one year ago, and I like to take the updated version. How should I proceed to this? Regarding my site, should I replace the theme’s folder into the site direcotry via FTP? Thank you in advance
Hi there,
Thanks for writing in! If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
We hope this helped!
Support
Edge Portfolio part of
Qode Interactive
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Greetings, I am loving your theme, and have begun the task of researching this, such as support, updates, and comments. I want to make sure I do not end up with a theme (which happens maybe 7 times out of 10 here on TF) that will withstand the test of time (reasonable time of course). I just don’t want to end up with a theme that is not working, no support, and no recourse for remedies. With that said, it seems that the common issue here with your users / customers, is the issue of install and importing the DEMO. Have these issues been remedied from now and 4 months ago? What requirements do I need to ensure a proper set up of this theme? I have a pretty good host i’ve been using for 13 years, and I am well versed in working with my hosting account and setting up Wordpress. Before I purchase I want to make sure my install and demo import is a smooth process – I look forward to hearing from you, thank you for your time.
Hello,
Thank you for taking an interest in the Manon theme!
We plan to keep supporting and updating all of our themes, and if you decide to purchase Manon, you’ll get 6 months of free support.
When it comes to theme installation, see this article.
We do have recommended values that we advise customers to set prior to demo import. We have tested both Elementor and WPBakery import on our side several times, and everything works as intended. Please note that can always get in touch with our support team, and our agents will be happy to try and import the demo for you.
For more info about import, take a look at this link. We also do have available XML method, which is lighter and can be performed with less than required server resources. You can find the instructions for it here.
Do let us know if you have additional questions!
Support
Edge Portfolio part of
Qode Interactive
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OK everything went smooth until DEMO IMPORT started. I followed all the instructions, got my host to make sure all the resources were in line with what’s required, PHP version is the latest etc. – when I went to IMPORT DEMO, it started loading, and it never made it past 4% after 1 hour of waiting…. So what went wrong?
Hi there,
Please since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our Help Center and include your website URL and one of our support agents will assist you with this.
Support
Edge Portfolio part of
Qode Interactive
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Hi there, Recently we are facing an issue with logo and some images in safari only. Any suggestions generally? Thanks
Hello,
Thank you for reaching us!
Please check if you have updated the latest version of the theme and its plugins (see screenshot). If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
If you need additional help, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hey there, I’m a long-term user of the theme, loving it still! I’ve just tried linking my TikTok to the website via the icons, though there’s no TikTok option. Will this be available soon?
Hi there,
Thank you for reaching us!
We will forward your suggestion to our dev team. In the meantime please try using an image of the icon.
Support
Edge Portfolio part of
Qode Interactive
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welcome I’m having a problem installing the theme again Now I enter the Purchase Code and it gives me this message”Code is already registered for other domain” I was working on a local domain, but I encountered a problem with the data base, so I deleted everything, and I worked on a new local domain, and I can’t activate the code again. Can you help me?
Hello,
Thank you for reaching us!
Please submit a ticket to our Help Center and include your purchase code. One of our support agents will help you.
For the future refference, it is necessary to deregister the theme before uninstalling. Here’s a helpful article.
Support
Edge Portfolio part of
Qode Interactive
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When i click on widgets i get an error https://ibb.co/nnpJrTh
wordpress version: 5.8 theme version: Version: 2.1
any help would be much appreciated.
Thank you
the issue is wordpress 5.8. rolled back to 5.7.2 and its working as expected
Hi there,
If you intend to update WP to 5.8 you can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello I can’t download the theme on my wordpress. I have increased the download time to 128 and the size of the downloaded files to the maximum. I have increased my subscription at hostinger to have even more download time nothing changes.
note that i had made pages and a website on this wordpress i deleted everything before downloading the manon theme
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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pre-sale question
Is there an elementor only version of this theme?
Hi there,
Thank you for taking interest in our theme.
The theme has both Elementor and WPBakery demo version and you can choose which one you wish to import and work with once you install the theme.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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Hi where I can change the image for the favicon?. Thanks in advance
Hi there,
Thank you for reaching us!
Please check the article in this link.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
is it possible to change the flame icon to my own custom one? I tried by replacing the “cursor-work.cur”, “cursor-work.png”, “cursor-work.svg” files in ”/wp-content/themes/manon/assets/img”, but that did not work.
Thanks for your response
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Edge Portfolio part of
Qode Interactive
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Good morning,
My license is expired, but I have noticed a bug that should affect all users of the template and I would be grateful if you would correct it.
In the archive-portfolio it loads some elements with wp_query parameters different from the load-more button that when pressing this button that automatically passes the paged 2 parameter repeats elements that are already displayed in page because the parameters are different in the two queries.
If I could contact you by other means I could explain it better.
I await your response, thank you.
Hi there,
Thanks for writing in!
Could you please send us a mail to our help center providing your purchase code in it and our team will check this.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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I have a question. Where are the meta tags located under the side menu titles ? for example: /No place Like home, /Learn more about us etc?
Hello,
Thank you for writing in,
Navigate to Appearance > Menu, expand the menu item that you want to have that info, and there you will see Description section. Insert your text there to display it above that menu item. You can see an example in this screenshot
In case you need further assistance, you can submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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cant seem to find it.
https://ibb.co/61LxJpRsilly me found it. thank you
Hi there,
Glad to hear this!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, my new client is using your template and we need to add a new portfolio item into homepage showcase, the problem is > its not listed as item portolio but just as an image with 6 pictures (please see here, 9th picture for produkce focení http://promolab.cz), can you please navigate me? Thank you.
Hello there,
Thank you for reaching us!
For adding new portfolio items and using portfolio list shortcode please check the documentation in this link.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I also want to ask. For demo “portfolio gallery”. On main page the menu is good for phone its fullcreen menu. But when I change paige to about us or contact us. Menu will change and it not friendly for mobile phone as menu at main paige. My question is. Can be menu on Main page also on paige about us and contact us? Thank you
Hi there,
The menu on “portfolio gallery” is actually fullscreen menu and if you wish this header type to be applied on all pages it is necessary to set it to “Minimal” in Manon Options > Header. When it comes to global theme and local page options you may find this article helpful – The Global And Local Settings Info And Troubleshooting.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I have a question. Can in “portfolio gallery” be different type of images than weidth format 16:9. I mean can I use 1:1 photo and 9:16 photo or it all be cropped to 16:9? Thanks
Hello there,
Thank you for reaching us!
There is an “Image Proportions” option in Portfolio list settings where you can set proportions you prefer. This way even if you upload 1:1 photo it will be cropped to the “Image Proportions” option you’ve chosen.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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So can you have different proportions at once? On main page? Not just one proportion?? Thank you
Hello there,
If you are perhaps referring to the masonry layout like here https://manon.qodeinteractive.com/portfolio/masonry/ then to set this up it’s necessary to follow the instructions from this article – How To Create Masonry Portfolio Lists Or Image Galleries With Fixed Proportions.
Support
Edge Portfolio part of
Qode Interactive
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